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Data Center Metro Technician
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Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Data Center Metro Technician to join our team and drive our relationships with hyperscale clients to new heights.
Data Center Metro Technician:
The Data Center Metro Technician will be responsible for the day-to-day activities that support data center operations and support of IT systems, network services, and business critical process and procedures that support the delivery of customer products and services. The ideal candidate is a strongly motivated self-starter who conducts themselves professionally and works under minimal supervision.
Responsibilities:
Support data center operations and IT systems, network services, business critical processes and procedures to support the delivery of customer products and services
Provide technical, operational and administrative support, including as it relates to colocation, connectivity, and network products and services
Support internal networks, IT infrastructure, computers, electronics, and telephone systems
Plan and execute network deployments
Install and deploy IT and network hardware
Make and run patch cables as well as verify testing cable paths
Oversee access to, and work within, the Cloudflare facilities, including work related to structured cable installation, circuit delivery, and equipment installations
Support maintenance of infrastructure, network equipment, and network services, including but not limited to break-fix work
Perform Data Center hardware and inventory audits
Process incoming shipment, label packages, and maintaining designated storage
Help manage tickets from end to end
Travel to nearby cities
Assist with capacity and power audits
Required qualifications, skills, experience for success:
Have knowledge of and be familiar with:
o cable management
o computer components and basic troubleshooting (A+ and N+ certifications)
o Linux
o Cisco/Juniper/Arista/Infinera OS
o Data Center facilities and environments
Have at least 3-4 years of remote hand working experience
Be able to perform administrative work well, without supervision
Be able to perform the Services independently, without supervision
Have experience stacking and racking servers to a battery or other power source
Be able to work on multiple concurrent projects while meeting deadlines and ensuring up-time
Be able to lead projects and work autonomously on servers, routers, and switches.
Be proficient with DCIM tools and ticketing systems such as JIRA.
Have access to a car and be able to drive between sites in the same metro area if needed
Preferred Qualities Leading to Success:
Be IITL and CCNA certified
Be able to lift 55lbs (25kg) servers/network equipment
Be organized and excellent with documentation
Have good communication skills
Have experience planning and executing network deployments
Physical Requirements:
Ability to lift and carry heavy equipment, up to 40lbs.
Ability to climb ladders and multiple flights of stairs to access elevated equipment
Ability to stand for long periods of time in various work environments
Ability to bend, stoop, kneel, and reach for equipment related tasks
Basic physical fitness to respond quickly to emergency situations and navigate areas quickly
Ability to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies.
Good hand-eye coordination and dexterity for working with small components and connectors
Clear vision, with or without correction, to perform tasks requiring attention to detail and precision while wearing safety glasses
Ability to differentiate between color-coded warning signs, labels, and cables
Ability to work in environments with a wide variety temperature inside a facility
Ability to work outdoors in various weather conditions, including extreme temperatures, rain, or snow
Capability to work in environments with elevated noise levels while wearing hearing protection
Possession of a valid driver's license for work-related travel, as required
If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today
Salute is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.