HVAC Technical Product-Sales Support Specialist

7 days ago

Sanford, United States Johnson Controls International Full time

Build your best future with the Johnson Controls team 

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away 

What we offer: 

  • Competitive salary 

  • Paid vacation/holidays/sick time 

  • Comprehensive benefits package including 401K, medical, dental, and vision care. 

  • On the job/cross training opportunities 

  • Encouraging and collaborative team environment 

  • Dedication to safety through our Zero Harm policy 

  • Check us out: A Day in a life of Johnson Controls.

What you will do

  • The Technical Product Support Specialist will work with the National Sales Managers to develop and expand existing and new accounts for Trion and/or Envirco air filtration products.

  • You will write Quotations & Proposals to drive new sales opportunities with existing customers & independent rep organizations, positioning the company for success.

  • The Inside Sales Specialist will provide pre- and post-Sales support to ensure a high level of customer satisfaction and facilitate long-term relationships with strong potential for repeat business. 

How you will do it

  • Support Sales Managers to achieve targeted sales growth at a rate and profit margin consistent with the strategic business plan.

  • Drive wider and deeper relationship penetration with new and existing accounts through frequent proactive contact with accounts; build, expand, and maintain strong relationships with Sales/Project Engineers/Managers within customer organizations.

  • Gather technical and Engineering data as it pertains to a specific project and provide accurate pricing to reps and customer via Quotations.

  • Provide technical support and information to customers and reps.

  • Review major project scope and submittals and identify equipment requirements.

  • Establish and maintain a high level of quality and timely service to customers for maximum retention.

  • Acts as a resource to service existing or assigned account’s needs and requests.

  • Be proficient at preparing, checking, and coordinating the release of documentation to support standard and custom equipment.

What we look for

  • College Degree is preferred in Business/Marketing or another related field.

  • Experience with HVAC or Air Filtration products is highly preferred.

  • Software experience and competency should include Microsoft applications such as Word, Excel, and PowerPoint. Experience with Salesforce CRM software preferred.

  • Ability to relate to people at all levels, communicating both on a technical and non-technical basis.

  • Demonstrated interpersonal, verbal, and written communication skills.

  • Proactive and critical thinking, and ability to collaborate with Sales, Engineering, and Operations team.

  • Ability to comprehend and make valid contributions to support a business plan, including Sales and Marketing strategies.

  • Ability to travel by auto, plane, or train. Travel may be required – approximately three times annually.

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Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

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