Operations Specialist

2 weeks ago


Providence, United States Bird Rides Inc. Full time

You will work within the Bird Operations team to help develop and manage our Field Operations. You will be contributing to the development of our Field Operations team by helping create Standard Operating Procedures, managing projects, loss mitigation, and field communications.

What You'll Do

Contribute in maintaining and creating relationships with our customers
Help facilitate growth within our organization
Identify signs of fraud, increase vehicle availability, & support in vehicle safety and retention
Support and manage market health by sustaining customer relations
Work directly with the entire operations, data analytics, & product teams to streamline and increase efficiency
Enter on the ground floor of a fast growing and dynamic last mile transportation startup

What You'll Need

Bachelor's degree from a competitive university
Exceptional problem solver who has owned projects from start to finish
Ability to craft clear, concise, upbeat communications
High-level proficiency with with Microsoft Excel and G-suite
Growth mindset: you seek out learning opportunities for yourself and the team
Self-Starter that radiates positivity and possess a “can-do” attitude


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