Liingo Eyewear by Contacts Customer Service Representative

3 months ago


Draper, United States 1-800 CONTACTS Full time

**Liingo Eyewear by 1-800 Contacts Customer Service Representative**

at 1-800 Contacts Draper, UT **Why You Want This Job:**

Liingo Eyewear is new, and fresh and youll be wearing a lot of hats in your new role as we launch our business to greater heights. We *thrive* in change, and welcome it daily. The right person for this role will exude the following traits:

* Charismatic and articulate writing and communication skills

* Sales through personalized service

* Highly engaged

* Confidence

* Focused on goals and results

* Open to feedback & encourage constructive communication

* Ability to multitask between 2+ system platforms

* Process and detail oriented

* Proven time and self-management skills

* Optical knowledge preferred, but not required

* Team Player

* Enjoy being part of a growing business **Why youll love us:**

For too long, glasses have been seen as a correction of a physical ailment a medical necessity. But they should be so much more than vision correction. Glasses should serve as an outward expression of personality: an extension of style. Visual language. A voice. We want to help people tell their stories through eye wear.

**Things You'll Do:**

* Customer Service inquiries via phone, email, chat, text and sometimes social media

* Strong communication and writing skills required. Our sales culture is casual, creative, quirky, and above all, tailored to the customers wants and needs as we build brand loyalty and * Order Verification

* Communicate with customers to obtain required information needed to pre-qualify orders for manufacturing * Process Returns

* Follow up with customer to restyle and address specific concerns

* Customer account entry * Customer Follow Up

* Communicate directly with distribution center Lab, shipping teams and Draper support teams Come prepared to learn basic optics, glasses function and fashion, order details and requirements. Visit our website: .

If yes, please provide the following: Conviction: Location: Date: Result or outcome: [Please do not include arrest records]. If no, enter N/A. *

**Voluntary Self-Identification**

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely **voluntary**. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in 1-800 Contactss Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Gender Gender Gender

Please identify your race Please identify your race Please identify your race

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran Status Veteran Status Veteran Status

Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

**Voluntary Self-Identification of Disability**

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labors Office of Federal Contract Compliance Programs (OFCCP) website at .

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

* Autism

* Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS

* Blind or low vision

* Cancer

* Cardiovascular or heart disease

* Celiac disease

* Cerebral palsy

* Deaf or hard of hearing

* Depression or anxiety

* Diabetes

* Epilepsy

* Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome

* Intellectual disability

* Missing limbs or partially missing limbs

* Nervous system condition for example, migraine headaches, Parkinsons disease, or Multiple sclerosis (MS)

* Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

Disability Status Disability Status Disability Status

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at .

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.



  • Draper, Utah, United States 1-800 CONTACTS Full time

    Liingo Eyewear by 1-800 Contacts Customer Service RepresentativeJoin our dynamic team at 1-800 Contacts as a Customer Service Representative for Liingo Eyewear. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, ensuring their satisfaction and loyalty to our brand.Why You Want This Job:We...


  • Draper, Utah, United States 1-800 CONTACTS Full time

    About Us1-800 Contacts is a leading provider of contact lenses and eye care services. Our mission is to make it simpler, easier, and more accessible for people to get the vision care they need.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Success Advocate. As a key member of our sales and service...


  • Draper, Utah, United States FedEx Full time

    Customer Service Representative at FedExAs a key member of our retail team, you will be responsible for providing exceptional customer service and support to our clients. Your primary duties will include:* Assisting customers with their inquiries and resolving any issues that may arise* Collaborating with other team members to achieve sales and customer...


  • Draper, Utah, United States Nav Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Customer Care team as a Customer Service Representative. In this role, you will be responsible for providing world-class support to our valued customers, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond to customer inquiries via phone, chat,...


  • Draper, Utah, United States Acima Digital, LLC Full time

    Job Title: Customer Service Representative Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Acima Digital, LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients by answering their questions, managing their lease payment schedules, and...


  • Draper, Utah, United States LifeWave, Inc Full time

    Job SummaryWe are seeking a highly skilled Customer Service Specialist to join our team at LifeWave, Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesUtilize a customer-centric approach to engage with customers and resolve their inquiries in a...


  • Draper, Utah, United States FEDEX OFFICE AND PRINT SERVICES, INC. Full time

    Customer Service RepresentativeAt FedEx Office and Print Services, Inc., we're seeking a Customer Service Representative to join our team. As a key member of our retail store team, you will be responsible for delivering exceptional customer experiences, utilizing consultative skills to anticipate customer needs and provide solutions. You will be...


  • Draper, Utah, United States Progressive Leasing Full time

    Customer Service RepresentativeProgressive Leasing is a leading provider of innovative lease-to-own solutions. As a forward-thinking company, we strive to simplify and value all people. We are a team of entrepreneurs and technologists dedicated to doing the right thing in all aspects of our work. Our company is a subsidiary of PROG Holdings (NYSE: PRG), a...


  • Draper, Utah, United States Insight Global Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Answer incoming calls from customers with questions about...


  • Draper, Utah, United States Insight Global Full time

    Customer Service Representative OpportunityInsight Global is seeking a highly motivated and customer-focused individual to fill a Customer Service Representative role. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to maintain a calm and professional demeanor under pressure.Key Responsibilities:Answer...


  • Draper, United States Acima Digital, LLC Full time

    **Job Description** **Customer Service Representative** **Category:** Corporate Office **Location:** 13907 Minuteman Dr 5th Floor Draper Utah 84020 **Job ID:** 326797 **Job Description:** **ACIMA** As a Customer Service Representative, you will take inbound calls to assist customers by answering questions regarding their lease agreement, help manage...


  • Draper, Utah, United States Progressive Leasing Full time

    Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. As a forward-thinking company, we're always looking for talented individuals to join our team. We're a company founded on our grit and we're constantly looking to the future. As an ever-evolving group of entrepreneurs and technologists, we strive to do the right...


  • Draper, United States Insight Global Full time

    Job DescriptionJob DescriptionPrimary Responsibilities:- Taking inbound calls from consumers (40-60/day)- Handling and researching issues over the phone- Utilizing the computer database to verify and document information Required Qualifications:- 1+ year of Customer Service experience analyzing and solving customer's problems, 1+ year of experience in...


  • Draper, United States Insight Global Full time

    Required Skills & Experience-1+ year of Customer Service experience analyzing and solving customer's problems, 1+ year of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties.-An education level of at least a High School Diploma or GED-Available to work 40 hours per week anytime within...


  • Draper, United States Insight Global Full time

    Required Skills & Experience -1+ year of Customer Service experience analyzing and solving customer's problems, 1+ year of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties. -An education level of at least a High School Diploma or GED -Available to work 40 hours per week anytime...


  • Draper, United States Insight Global Full time

    Required Skills & Experience-1+ year of Customer Service experience analyzing and solving customer's problems, 1+ year of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties.-An education level of at least a High School Diploma or GED-Available to work 40 hours per week anytime within...


  • Draper, United States Insight Global Full time

    Required Skills & Experience-1+ year of Customer Service experience analyzing and solving customer's problems, 1+ year of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties.-An education level of at least a High School Diploma or GED-Available to work 40 hours per week anytime within...


  • Draper, Utah, United States Progressive Leasing Full time

    Progressive Leasing is a leading provider of innovative lease-to-own solutions. As a forward-thinking FinTech company, we strive to simplify and value all people. Our team is dedicated to creating a culture of belonging, inclusion, diversity, and equity. We are seeking a Customer Service Representative to join our team and provide top-tier support to our...


  • Draper, Utah, United States Insight Global Full time

    Job SummaryWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Insight Global. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving complex issues, and ensuring a positive experience for all interactions.Key ResponsibilitiesProvide...


  • Draper, Utah, United States Tad Teeples - State Farm Agent Full time

    Insurance Customer Service RepresentativeWe are seeking a highly organized and detail-oriented individual to join our team as an Insurance Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our clients, managing appointment scheduling and office communications, and assisting with sales...