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District Manager

4 months ago


Walterboro, United States Venture Link Full time

The District Manager (DM), under the general supervision of the Region Operations Manager, oversees a district of approximately 10 stores. The DM insures the overall store conditions complies with company standards including: cleanliness, customer service and merchandising, thereby maximizing operations profit and cash.

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES
•Manage sales and operations of multiple units.
•Work with both vendors and Store Managers to ensure all sites within the area are clean, adequately stocked, organized and well-kept, in order to provide a positive customer experience.
•Collaborate with Store Managers regarding store conditions and expectations, while holding management and team members accountable.
•Maintain a high level of customer service through daily interactions with customers, team members, and vendors.
•Recruit, hire, train and mentor the management staff for the assigned area.
•Oversee adherence to all procedures and standards, ensuring the successful daily operations and sanitation requirements of the program at each location.
•Administer company policies and develop short and long range goals and objectives.
•Control expenses and oversee payroll budgets.
•Review and influence the profit and loss statement.
•Manage employee relations issues, along with the guidance of the Human Resources Manager.
•Serve as a key player in loss prevention, internal theft and inventory shrink.
•Ensure a pleasant shopping experience for all customers, respond to customer complaints and inquires and lead by example.
•Motivate, encourage, and challenge all store employees.
•Appropriately delegate tasks to Store Managers and following-up as necessary.
•Complete daily paperwork and computer entry in a timely manner as established by management.
•Ensure execution of the safety, security and retail operations policies and procedures.
•Analyze results and trends in store business and develop action plans to improve store performance.
•Monitor competition in all areas of the company, including fuel and inside sales.
•Promote future growth by executing company strategies.
•Effectively communicate company strategies and initiatives to Store Managers and store employees.
•Communicate any store issues to the appropriate channels.
•Assume responsibility for special assignments and projects as needed.

JOB REQUIREMENTS AND QUALIFICATIONS
•High School Diploma or equivalent required
•Bachelor's Degree in business or management related field preferred - will consider 3-5 years' retail management experience, in lieu of a 4-year degree
•Convenience store or multi-unit management experience preferred
•Food Service experience preferred, preferably at the managerial level
•3-5 years of experience supervising others required, preferably in the convenience store, fast food, restaurant, or retail operations field
•Must have a valid driver's license and clean driving record
•Reliable Transportation
•Successful completion of store training
•Must be at least 21 years' old
•Computer literate with experience in Microsoft Office
•Strong focus on customer service and working with people
•Strong commitment to teamwork
•Strong leadership, team building and managerial skills
•Strong communication skills, with the ability to effectively communicate with employees, customers, and vendors
•Strong analytical and organizational skills, detail oriented
•Ethical, honest, trustworthy, respectful, compassionate, supportive, and patient
•Flexible and adaptable to change
•Ability to handle difficult situations professionally
•Ability to lift up to 50 lbs.
•Ability to be on call, work all shifts, weekends and holidays as needed by the business

Benefits

$65-80k base, monthly performance based bonus, comprehensive benefits, company vehicle. 401k and profit sharing plans, relocation assistance