Senior Manager, Customer Success

Our client, a fast growing B2B SaaS company, in the business process improvement software space, is looking to hire a Senior Customer Success Manager in the greater NYC area. Work with 'blue chip' enterprise customers, help manage the relationship, and drive customer engagement, achieving high adoption rates, revenue expansion, lower churn rates, and...

Job DescriptionWe are seeking a Senior Customer Success Manager to lead our customer service team and ensure outstanding support at every step of the customer journey. In this role, you'll manage a team of customer care agents, streamline processes, handle inquiries, and collaborate with other teams to enhance the quality and efficiency of our service.This...

Description A bit about the job: * We are seeking a Senior Customer Success Manager for a remote position, to work from anywhere in the US.* AI is new and is changing the world. AI driven coding assistants are one of the only AI use cases that have demonstrated real, measurable value and are taking off like wildfire. The role of the Customer Success...

Our CompanyChanging the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...

Permutive is a real-time data platform that empowers publishers and advertisers to address all of their audiences, whilst protecting consumer privacy and respecting user consent. Our unique technology sits behind some of the world's largest publishers such as News Corp, Hearst, BuzzFeed, The Guardian, Conde Nast International to name a few - we enable them...

About us: Autone is reimagining the future of retail with cutting-edge AI-driven intelligence, empowering brands to make smart, waste-free decisions that drive growth and efficiency. Trusted by over 50 global brands, we blend advanced AI and deep retail expertise to unlock seamless collaboration between supply chains and human insight. The result? Reduced...

Eightfold was founded with a vision to solve for employment in our society. For decades, the connection between individuals and opportunities has been based on who the individuals are and the strength of their network, vs. their potential. Eightfold leverages artificial intelligence to transform how to think about skills and capabilities for individuals as...

About Reality Defender Reality Defender is an American-built enterprise startup pioneering dual-use deepfake detection across audio, imagery, video, and text. From being a Y Combinator graduate, Comcast NBCUniversal LIFT Labs alumni, backed by DCVC, RSA Sandbox Challenge Winner 2024, and ElevenLabs partner, Reality Defender has the most groundbreaking...

Your Impact The Senior Customer Success Manager oversees the onboarding process for your clients, providing strategic guidance on utilizing DISCO products and services to meet their specific goals, and serve as a primary point of contact.. They collaborate closely with our sales, services, and our product team to increase usage of DISCO within named...

Vertice was launched in 2022 to build a new way to manage SaaS and cloud spend. One that's fair, totally transparent, and designed for modern businesses. Today, Vertice manages over $3.4 billion in spend for hundreds of customers in over 30 countries and is headquartered in London with offices in New York, Brno, Sydney and Singapore. And we're just getting...

Description What you'll be doing:Manage a portfolio of customers, with a focus on developing and executing strategic success plans, aligning ActiveFence's solutions with their business objectives and goals. Conduct periodic executive reviews and health checks - accurately assessing customer health, helping define adoption strategies and ensure value...

About Venn We're a bold and forward-looking team of innovators and engineers with roots in real estate who are building technology to transform the resident and operator experience in multifamily communities everywhere. Since our founding in 2016, we've been focused on creating human-focused, tech-first tools and experiences for seamless living. Today, our...

About the RoleWe're looking for a mission-driven, senior Customer Success Manager to join our Commercial function and fully own meaningful, strategic enterprise relations for the US market.The ideal candidate will have a minimum of 6 years of experience working with large Enterprises in a commercial role. They will be able to partner with stakeholders at the...

Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from...

Get to Know Us: It's fun to work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process....

Get to Know Us: It's fun to work in a company where people truly believe in what they're doing! At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications. Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process....

Regal Voice Seeks a Lead Senior Customer Success ManagerWe are seeking an experienced Customer Success Leader to join our growing team at Regal Voice in New York City. As the Lead Senior Customer Success Manager, you will be responsible for driving customer success and growth across our enterprise customer base.About the Role:Lead and develop a...

Senior Partner Success ManagerSummary/Objective: My client, an innovative Insurtech organization revolutionizing digital insurance distribution, is seeking a highly motivated Senior Partner Success Manager. This role is ideal for an entrepreneurial professional with the skills and passion to drive results, promote customer adoption, and strategically grow...

Customer Success Director - Senior LivingInspiren is a pioneering company in the senior living community space, and we are seeking an exceptional Customer Success Director to lead our efforts in this segment. As a Strategic Accounts Director, you will be accountable for driving growth, retention, and success for our largest customers, particularly in the...

About EliseAIEliseAI develops cutting-edge conversational AI technology for industries fundamental to our lives: housing and healthcare. Everything is built on the foundation of health and home. Broken systems or ineffective processes in these domains have a disproportionate impact on our quality of life and society’s overall wellbeing. Conversely, any...