Change Manager

4 weeks ago


Reston, United States CareerBuilder Full time

Job Description
As the IT Change Manager, you will manage and oversee all aspects of IT related changes on the production and development Mission Networks within the Agency. You will leverage your expertise in change management processes within the planning, design, implementation, testing, and release phases of developmental and production networks throughout the entire lifecycle for hardware and software. Your critical role is to ensure changes are implemented efficiently, minimizing disruption, optimizing efficiency, tracked, and reported. This role requires a seasoned IT professional with the ability to provide change management support, processes, and services to meet business needs and requirements. You will develop innovative solutions to complex problems. You may work without considerable direction and may mentor and/or supervise team members. Bachelor's degree and 5+ years directly related experience or Master's degree and 3+ years directly related experience preferred. Years of experience may be accepted in lieu of degree for certain roles. Certifications may be accepted in lieu of a degree.

Basic Qualifications:

Experience implementing and supporting IT Change Management throughout the entire IT lifecycle of systems
Experience tracking and reporting all problems and changes across multiple networks
Experience working and collaborating with multiple teams to capture change requests
Experience with BMC Remedy tool
Experience coordinating, facilitating, and leading Change Request review meetings with all stakeholders
Security+ CE or 8570 IAT Level II equivalent

Additional Qualifications:

Experience communicating Change Management objectives, timelines, risks, and mitigations
Ability to regularly report on the status of changes to stakeholders
In-depth knowledge of Agile, ITIL framework and IT Service Management
Knowledge of Remedy Incident, Problem, Knowledge, and Reporting modules

Clearance (auto populates):
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

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