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Engagement Specialist

4 months ago

Wheaton, United States DuPage County Health Department Full time
Salary: Depends on Qualifications

Location : 115 N County Farm Road Wheaton, IL

Job Type: Full Time (40.0 hours per week)

Job Number: 24-00860

Service Unit: Behavioral Health Services

Department: Emergency Services

Opening Date: 07/08/2024

Description

We Are Expanding Our Program
We are excited to offer the opportunity to join our team within Crisis Services. Crisis Services is located in the newest building on the DuPage County Campus in Wheaton and provides 24/7 crisis mental health services to county residents who may be experiencing a psychiatric crisis or are in need of additional support for symptoms of mental illness. Crisis services staff work as a team to deliver quality care, and a quick response to residents in need. Click to learn more about our program.

This full-time position will work on the overnight shift. The schedule is Saturday, Sunday, and Wednesday, from 9:00 AM until 9:00 PM and every other Thursday, from 10:00 PM until 6:00 AM. Shift differentials apply to this off shift position. This position does require use of an automobile as the incumbent travels within the community.

Other opportunities exist on other shifts - please view our website () for other opportunities and feel free to apply for any position you are interested in.

Can you say benefits? This position offers pro-rated compensation for 12 holidays and 3 weeks of paid vacation per year. This is also a pension eligible position,

Responsibilities

  • Responds in the community to individuals experiencing a mental health crisis as a member of a two-person response team. Referral sources may include law enforcement, hospitals, individuals or their family members, CARES/SASS.
  • Assists in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team member providing clinical intervention
  • Establish rapport, share experiences and strengthen engagement with the individual experiencing the crisis.
  • Role model positive recovery behaviors with clients in Behavioral Health programs.
  • Provides skill building and case management to clients with high need.
  • Maintains required training, licensure and/or certification
  • Maintains confidentiality of privileged information and adheres to client privacy laws
  • Willingness to self-disclose personal lived experience in mental health or substance use recovery (or both) for the benefit of the supporting the individuals receiving services.
  • Demonstrates sensitivity and understanding of other ethnic groups and cultures
  • Adheres to department guidelines for attendance and punctuality
  • Completion of required documentation within established timeframes, through use of an Electronic Client Record
  • Participates in team meetings to assess clients' progress
  • Participates in emergency response activities as assigned

Requirements

Two years of experience in the behavioral health field, including active participation in the recovery process; or an equivalent combination of training and experience. This position does require use of an automobile as the incumbent travels within the community.

ADDITIONAL REQUIREMENT:
Position requires individual with lived experience and will need to obtain the Certified Recovery Support Specialist (CRSS) credential within one year of hire. The CRSS is a credential for those who provide mental health or co-occurring mental illness and substance use recovery support to others. A person with the CRSS credential uses unique insights gained through personal recovery experience.

For more information about the CRSS credential, including the application process, please see the following sites:

DuPage County Health Department is an equal-opportunity employer. We prohibit discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

DuPage County Health Department offers a variety of benefits to meet your needs. Please visit on our Careers Page for more information.

Benefits for Employees
Employees of the DuPage County Health Department may select from a variety of benefits to meet their needs.
Full-time employees are eligible for the following benefits.

Health Department benefits are administered through the DuPage County Government Human Resources Office. Detailed descriptions and premium rates of these plans are available at

Medical Insurance
Blue Cross and Blue Shield of Illinois is our current health insurance provider. Full-Time Health Department employees may select from four medical insurance options: three preferred provider organization (PPO) plans and one health maintenance organization (HMO) plan. You may speak to a doctor anytime through the Teledoc program, which provides access to U.S. board-certified doctors through the convenience of phone or video consults.
Plan participants are also eligible for a variety of added discounts on gym memberships and other health-related products and services. They also have access to the Well on Target program, which provides a convenient, secure website with personalized tools and resources such as health coaching, health assessments, and digital tools to track health information important to you.

Vision Discounts & Insurance
A vision care discount program is available as part of the medical insurance plans. Comprehensive vision insurance is also available.

Prescription Plans
Prescription coverage is available with all medical plans and includes the convenience of a mail-order option. Staff may also use the on-site pharmacy at the Central Public Health Center located in Wheaton.

Dental Insurance
The Delta Dental PPO program allows you to visit any dentist you wish.

Flexible Spending Accounts
Flexible Spending Accounts allow you to set aside money on a pre-tax basis to pay expenses such as those not covered by medical or dental insurance, or day-care costs.

Life Insurance
All full-time employees are provided a $25,000 life insurance policy at no cost to the employee. Supplemental coverage is available for the employee, their spouse, and their children.

Disability Insurance
Employees may elect additional accident and critical illness disability benefits.

01

Do you have a valid Driver's License?
  • Yes
  • No


02

How many years of experience do you have working with the chronically mentally ill population?
  • No experience
  • Less than 1 year
  • 1 year to less than 2 years
  • 2 years to less than 3 years
  • 3 years to less than 4 years
  • 4 years to less than 5 years
  • 5 years or more


03

If you are selected to move forward in the process, we will need to contact references. Please provide us with contact information for two professional references, that directly supervised your work. Professional references include the following: current/previous Managers, Supervisors, or Professors.
  • Yes
  • No


04

Do you speak Spanish? If so, please rate your fluency.
  • Yes
  • No
  • Minimal
  • Casual Conversation
  • Fluent


05

Are you in the process of obtaining the Certified Recovery Support Specialist (CRSS) credential?
  • Yes
  • No


06

Will you be able to obtain the Certified Recovery Support Specialist (CRSS) credential within 1 year of hire?
  • Yes
  • No


07

Are you at least 21 years of age?
  • Yes
  • No


Required Question