Chief Learning Officer

4 weeks ago

Worcester, United States Seven Hills Foundation Full time
Overview

The Chief Learning and Development Officer will have leadership responsibility for shaping and executing an overarching vision and strategic direction for learning and professional development for Seven Hills employees. This includes conceptualizing, implementing, and promoting gold-star professional development programs and training in compliance with federal and state agencies, funders and other stakeholders.

Responsibilities

Chief Learning and Development Officer Responsibilities:

Create and implement comprehensive learning & development strategies aligned with Seven Hills' goals, core values, and competencies.
In coordination with subject matter experts and key member stakeholders, evaluate and update existing education offerings, activities, and assessments to ensure all are learner-focused and deliver results aligned with the unique needs and preferences of our programs.
Build strong partnerships with our senior leadership team while working across our programs to create frameworks to support the development and engagement of multiple employee groups.
Oversee the design, development and evaluation of learning solutions focusing on enterprise-wide leadership and development and core values and competencies-based learning and development.
Manage learning & development program budgets and annual forecasting.
Collaborate with cross-functional teams to ensure seamless and integrated alignment and execution of learning & development strategies with broader organizational objectives.
Effectively manage relationships and negotiate contracts with external stakeholders.
Build and lead a high-performance team, providing coaching and development opportunities. Foster a positive and collaborative work environment that promotes excellence and aligns with our mission and core values.
Leverages learning management systems (LMS) and other innovative technological tools to deliver, track, and assess in-person, virtual/online training programs, ensuring efficient and seamless learning experiences.
Lead projects from conception to execution: business case, scope, cost, resources, schedule, action cycles, risks, challenges, decisions, interdependencies, and milestones to track progress and success.
Define and oversee monitoring and achievement of key performance indicators including training compliance. Oversee the gathering, analyzing, and reporting on performance metrics, including budgetary and ROI considerations.

Additional Responsibilities:

Oversee the day-to-day operations of the learning and development department.
Facilitates training sessions and workshops, utilizing dynamic presentation skills and effective training methodologies to engage and educate participants.
Build and maintain a highly effective and cohesive team. Coach, mentor and support team members with their ongoing growth and professional development.
Conduct ongoing needs assessments to identify skill gaps and training needs across all levels of the organization.
Continuously enhances training programs based on feedback, evolving industry trends, current adult learning theory, and business requirements, ensuring the alignment of training content with Seven Hills objectives and employees' needs.
Identify external resources as needed.

Qualifications

Chief Learning and Development Officer Qualifications:
  • Master's Degree in a related field and 8-10+ years of progressive leadership experience in Learning & Development, Human Resources, and/or Talent. Terminal degree a plus.
  • Experience in project management, creating scalable, innovative, and creative learning & development solutions serving the needs of our programs.
  • Advanced knowledge of leadership development/management concepts with an ability to architect and apply modern adult learning theories to programs.
  • Strong cross-functional leadership; ability to work with and influence across all levels of the organization.
  • Ability to thrive in a fast paced, high growth environment.

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