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Counter Sales/Driver

2 months ago

Tuscaloosa, United States Keeling Company Full time
Job Details

Job Location
Branch 23 - Tuscaloosa, AL

Position Type
Full Time

Description

The Sales Counter/Driver Associate role touches every aspect of branch operations: customer care over the counter and the phone, warehouse duties, and driving responsibilities. The Sales/Driver associate will be knowledgeable, motivated, energetic, and able to manage time effectively. Each branch is a 3-4-person team, so we cross-train each associate. Everyone at the branch is essential to the store's overall success.

Responsibilities:
  • Greet and direct customers
  • In-person or over the phone must answer customers' questions about specific products/services (e.g., product features, pricing, and after-sales services)
  • Entering orders in the ERP system
  • Pull and prepare inventory orders for customer pick-up or delivery
  • Develop and stay up-to-date on product knowledge through involvement in Company and vendor-sponsored training programs
  • Coordinate with your team to provide excellent customer service (especially during our busy season)
  • Assist with merchandising products, managing inventory, and other store tasks while maintaining a safe working environment
  • May be required to make local deliveries to the customer
  • Ensure that the store and all its properties are upholding the expectations of the Keeling Company brand: exceeding customer service expectations, cleanliness, atmosphere,and high energy.
  • All other duties are assigned by the branch manager or Keeling Company leadership team.
  • Employees of Keeling Company have the right to refuse dangerous or unsafe work.
Qualifications

Job Requirements:
  • A current or the ability to obtain a DOT Medical Certification
  • Must be able to lift up to 75 lbs. from the floor
  • Forklift certification provided by Keeling Company
  • Clean Motor Vehicle Report
  • Ability to use the computer for email, invoicing, and inventory management
  • High School degree or equivalent
  • Prior sales, warehousing, and/or delivery experience
  • Pass a required Drug and Background check
  • Customer service and communication skills
  • Able to remain professional and courteous at all times
  • Bilingual is a plus, not required