Client Services Representative
2 weeks ago
Job Overview:We are seeking a highly skilled Customer Service Representative to join our team. You'll be responsible for handling a high volume of inbound and outbound calls, ensuring 100% customer satisfaction. The ideal candidate is a quick thinker, can work well under pressure, and is able to make sound judgment calls while maintaining empathy and professionalism.Key Responsibilities:Handle a high volume of inbound and outbound calls, booking appointments at a high conversion rate.Quickly identify client requests or concerns, providing efficient and effective solutions.Use critical thinking to solve problems, making sound decisions to ensure client satisfaction.Show empathy and take full ownership of each client's experience.Address service cancellation requests, persuading clients to retain memberships or appointments.Accurately record detailed client interactions and actions taken.Meet productivity goals while maintaining high call quality and following call flows and scripts.Work independently, completing tasks without requiring follow-up.Perform other duties as assigned.Skills & Qualifications:Experience handling a high volume of calls in a fast-paced environment.Sales experience is preferred.Exceptional phone and interpersonal communication skills.Strong judgment to make sound business decisions and resolve issues calmly and diplomatically.Ability to type at least 40 WPM while communicating effectively on the phone.Ability to work independently and efficiently.Familiarity with ServiceTitan is a plus.Education & Experience:2-3 years of diverse call center experience.Physical Demands:Regularly required to sit, type, and use hands for handling tasks.Frequent speaking and listening for communication with clients and team members.Occasionally required to stand, walk, or stoop, and may need to lift up to 25 lbs.Pay Range$20-$25 USDAbout Champions Group: Champions Group is a nationwide leading provider of essential home services specializing in heating, air conditioning and plumbing services. With the mission to maintain long term relationships with its customers, Champions Group is dedicated to delivering timely, high-quality services across a comprehensive suite of HVAC, plumbing and electrical products. Champions Group Holdings includes brands from across the country, including Adeedo, ASI, Bell Brothers, Fetch-A-Tech, HELP, Hobaica, Howard Air, Jet, JW Plumbing Heating and Air, M and M Heating, Cooling, Plumbing & Electrical, Moore Home Services, ProSkill Services, Scottsdale Air, Seatown Electric, Plumbing, Heating & Air, Service Champions, Service Wizard, Sierra Air, Swan Plumbing, Heating & Air Conditioning and Timo's Air Conditioning & Heating. We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Champions Group Privacy Policy
-
Client Services Representative
2 weeks ago
San Diego, United States ASI SERVICES INC Full timeJob Overview:We are seeking a highly skilled Customer Service Representative to join our team. You'll be responsible for handling a high volume of inbound and outbound calls, ensuring 100% customer satisfaction. The ideal candidate is a quick thinker, can work well under pressure, and is able to make sound judgment calls while maintaining empathy and...
-
Client Services Representative
2 weeks ago
San Diego, United States ASI SERVICES INC Full timeJob Overview: We are seeking a highly skilled Customer Service Representative to join our team. You'll be responsible for handling a high volume of inbound and outbound calls, ensuring 100% customer satisfaction. The ideal candidate is a quick thinker, can work well under pressure, and is able to make sound judgment calls while maintaining empathy and...
-
Client Service Representative
4 months ago
San Diego, United States VCA Animal Hospitals Full timeClient Service Representative. VCA Market Street Animal Hospital is seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent se Client Service, Representative, Service, Client, Animal Care, Retail
-
Client Services Representative
4 months ago
San Diego, United States Cetera Financial Group Full timeThis person supports Financial Advisors (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service level and experience. This person works directly with the Registered Representative(s) to prep Client Service, Representative, Financial Advisor, Registered, Customer Service, Client Relations, Retail
-
Client Service Representative
1 month ago
San Diego, California, United States VCA Animal Hospitals Full timeClient Service RepresentativeVCA Animal Hospitals is seeking a highly skilled and compassionate Client Service Representative to deliver exceptional patient care and customer service.Key Responsibilities:Provide exceptional customer service to clients and their petsSchedule and confirm appointmentsPlace outbound calls for follow-ups and prospective...
-
Client Service Representative
1 month ago
San Diego, United States VCA Animal Hospitals Full timeClient Service Representative VCA Market Street Animal Hospital is seeking an experienced Client Service Representative to join our team. At VCA Animal Hospitals, we take our mission statement your pets health is our top priority and excellent service is our goal very seriously. With every opportunity, we aim to exceed each pet owners expectations. Were...
-
San Diego, California, United States Kaiser Permanente Full timeJob SummaryWe are seeking a highly skilled Client Service Representative to join our team at Kaiser Permanente. As a Client Service Representative, you will be the first point of contact for our members and patients, providing exceptional customer service and support.Key ResponsibilitiesProvide reception services, including directing and assisting members in...
-
Client Service Representative
1 month ago
San Antonio, Texas, United States Ethos Veterinary Health Full timeJob Title: Client Service RepresentativeWe are seeking a highly skilled and organized Client Service Representative to join our team at Ethos Veterinary Health. As a key member of our client service team, you will be responsible for providing exceptional customer service to our clients, ensuring a positive experience for their pets, and supporting the...
-
Client Service Representative
4 weeks ago
San Leandro, California, United States VCA Antech, Inc. Full timeClient Service RepresentativeVCA Lewelling Animal Hospital is seeking a skilled Client Service Representative to join our team. As the face of our practice, you will be responsible for providing exceptional customer service, scheduling appointments, and managing medical records.Key Responsibilities:Provide outstanding customer service to clients and their...
-
Sales Representative
3 weeks ago
San Diego, California, United States SMH Business Services Full timeJob Title: Advertising Sales RepresentativeJob Summary:SMH Business Services is seeking a motivated and enthusiastic Advertising Sales Representative to assist our sales team in driving revenue and meeting targets through effective campaign planning, execution, and coordination. This role offers a comprehensive training program that will equip you with the...
-
Client Service Representative
7 months ago
San Jose, United States Banfield Full timeOur Client Service Coordinators have the critical and demanding role of often being the first and the last friendly, welcoming and professional representatives of our practice. This can include, but is not limited to, meeting face to face, talking on the phone and involving clients in shared decision making.
-
Client Service Representative
4 weeks ago
San Antonio, Texas, United States The Peggs Company Full timeJob Summary:The Peggs Company, Inc. is seeking a highly skilled and dedicated Client Service Representative to join our team. As a Client Service Representative, you will be responsible for providing exceptional customer service and ensuring the quality of our products. Key Responsibilities:Travel to customer locations to troubleshoot and repair Cart...
-
Client Service Representative
1 month ago
San Antonio, United States Ethos Veterinary Health Full timeAre you a friendly, multi-tasking, energetic, enthusiastic, and pet loving person? If so, you might be perfect to join MissionVet Specialty & Emergency!We are currently seeking a full time Client Service Representative to join our team! MissionVet is a rapidly growing specialty and emergency hospital. We provide advanced care for San Antonio pets on a...
-
Office Service Representative I
4 weeks ago
San Diego, California, United States Canon Business Process Services Full timeJob SummaryWe are seeking a highly organized and detail-oriented Office Service Representative I to join our team at Canon Business Process Services. In this role, you will be responsible for handling all mail, packages, and interoffice correspondence, as well as providing exceptional customer service to our clients.Key ResponsibilitiesReceive, sort, and...
-
Veterinary Client Service Representative
3 weeks ago
San Antonio, Texas, United States Ethos Veterinary Health Full timeClient Service Representative Job DescriptionWe are seeking a Client Service Representative to join our team at Ethos Veterinary Health. As a Client Service Representative, you will be the first point of contact for our clients, providing exceptional customer service and support.Responsibilities:Answer incoming calls and respond to client inquiries in a...
-
Client Service Representative
4 weeks ago
San Leandro, California, United States VCA Animal Hospitals Full timeJob SummaryVCA Lewelling Animal Hospital is seeking a skilled Client Service Representative to provide exceptional customer service and support to our clients and their pets. As the face of our practice, you will be responsible for building and maintaining customer trust and confidence in our abilities.The ideal candidate will have a proven track record of...
-
Customer Service Representative
4 weeks ago
San Diego, California, United States Kelly Services Inc Full timeJob DescriptionAs a Benefits Customer Service Representative with Kelly Services Inc, you will be responsible for providing exceptional customer service to plan participants via phone, email, and instant message. Your primary goal will be to build rapport and respond to inquiries in a compassionate and respectful manner, consistently meeting commitments and...
-
Client Service Representative
3 months ago
San Antonio, United States Ethos Veterinary Health Full timeAre you a friendly, multi-tasking, energetic, enthusiastic, and pet loving person? If so, you might be perfect to join MissionVet Specialty & Emergency! We are currently seeking a full time Client Service Representative to join our team! MissionVet is a rapidly growing specialty and emergency hospital. We provide advanced care for San Antonio pets on a...
-
Senior Client Services Representative
1 month ago
San Diego, California, United States Vets Hired Full timeAbout the JobWe are seeking a highly skilled and experienced Sr Client Services Specialist to join our team at Vets Hired.Job Summary:The ideal candidate will have a strong background in banking and customer service, with a proven track record of delivering exceptional results in a fast-paced environment. As a Sr Client Services Specialist, you will be...
-
Client Services Representative
3 weeks ago
San Antonio, Texas, United States Vogt Enterprises Inc Full timeAbout the RoleWe are seeking a highly organized and professional Client Services Representative to join our team at Vogt Auction Galleries. As the initial point of contact for our valued customers, you will embody professionalism and warmth, providing a welcoming and organized environment for our guests.Key ResponsibilitiesWelcome and assist customers:...