Apertura Futura: Customer Service Representative

3 weeks ago


Lansing, United States Lifetime Insurance Services, Inc. Full time

Customer Service Representative Tipo Full Time Energetic and positive customer service person needed for ourgrowing independent insurance agency. In our office we work hard but also like to have fun and joke around. We look for people who enjoy what they do and look forward to coming into work. The majority of your day will be spent on the phone so a good phone demeanor is a must. Prior insurance experience is not necessary. Our biggest goal is finding someone who possesses the natural ability to handle different personalities and is pleasant to speak with on the phone. Requirements: • Enjoy talking on the phone. • Ability to build trust and maintain business relationship with customers. • Prioritize tasks by importance. • People-oriented, outgoing and genuinely enjoy dealing with clients. • Ability to organize your day in an efficient manner. • Property & Casualty license (must be able to obtain). Responsibilities: • Handling changes to customer policies. • Review customer renewal policies to determine if we need to re-market. • Answering customer billing questions or needs. • Answer calls from potential customers and gather their information for a quote. • Work with assigned agents to establish and meet marketing goals. In our office we work hard but also like to have fun and joke around. We look for people who enjoy what they do and look forward to coming into work. Compensation is primarily base but also offers some commission to reward good work. Lifetime Insurance Services, Inc. Lifetime Insurance Services is an independent insurance agency specializing in auto, home, life, and business insurance. We represent multiple companies and we will impartially shop the competition to find our customers the lowest rate without sacrificing coverage. We are a team made up of professionals who enjoy helping people out and don’t take ourselves too seriously. Let’s face it….insurance is not the most exciting topic but it’s something that everyone needs. We pride ourselves on providing a wealth of knowledge, great customer service and great rates all while having fun For the fastest response to interviews & follow-ups. Opt-out anytime. Let Us Text You Texting increases your chance for an interview. Texts for this job only. Opt-out anytime. Can you work in a position with weekly/monthly sales goals * Are you comfortable with computers, email, using the internet, and learning new computer programs? * How would you define customer satisfaction? * Give an example of a time when you were able to take an unsatisfied customer and turn him into a satisfied one. * Do you currently hold or are you willing to obtain a Property and Casualty license? * #J-18808-Ljbffr



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