Food Runner

1 month ago

Washington, United States Soho House & Co. Full time

Our members, guests, and customers expect the best food and drinks in any of our 10 restaurants. Our team of runners deliver food and drinks to the tables and keep our waiting teams stocked with everything they need to create an exceptional experience and maintain seamless service.

Do you want to join one of the best places to work in hospitality?

Who we are...

The Ned and Ned's Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time.

Seven years after launching The Ned London in 2017, we are proud to be opening a Ned's Club in the US capital, our fourth and newest location.

The Property...

Ned's Club Washington DC is a members' club set over three floors of a neoclassical style building situated within President's Park at 734 15th Street NW. The Riggs Building sits opposite the US Treasury and was constructed in 1930. The 12-story building is located around the corner from the White House and sits above the Milken Center for Advancing the American Dream, formerly the historic Riggs Bank Corcoran branch.

The Club has a Rooftop Terrace and Loft Restaurant with views overlooking the White House, US Treasury and Washington Monument, plus a Founder's Dining Room, The Library, Drawing Room, Gallery and Conservatory. On level nine, there is a self-contained floor of private event spaces.

As part of our restaurant operations team and as a key part of the food and beverage team you will:

  • Keep our floor teams stocked with glassware, equipment, silverware, supplies...etc., allowing them to deliver amazing guest experiences every time
  • Deliver food and drinks to members and guests, announcing items as you deliver them to the correct guest
  • Work at pace as part of our busy operation, making sure everything is where it is needed, when it is needed so that we can deliver smooth and uninterrupted service to our members and guests
  • Help the floor teams to maintain a clean and tidy restaurant, always presenting the clean and professional image our customers expect
What you can bring to the role:
  • No experience is necessary for this role, so a can-do attitude and a willingness to learn is all you need
  • Even when not directly serving customers, you will often be visible in and around service areas, so a high standard of personal presentation and a welcoming vibe is essential for all roles at The Ned
  • Whilst not the main point of contact, guests will often ask you for additional items or ask questions so an ability to communicate in a friendly manner about the food and drinks is essential
  • Ideally this will be a stepping stone into a server role, so a desire to learn and progress is always welcome, but not essential
What The Ned can give you:
  • Salary of $10.00/hour plus gratuity
  • Medical, Dental, Vision, Company Paid Life, STD, LTD Insurance
  • Complimentary meals in our friendly team restaurant when the Club opens
  • Exciting learning and development programs to help progress your career
  • Exclusive rates with our hotels for stays and dining, exclusive rates for your family and friends for hotel stays
  • Paid time off
  • 401k matching
  • Employee assistance program - advice and support
  • Reward and recognition initiatives

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