Special Events Associate
3 weeks ago
Job Description
About Us:
Are you seeking a fun, unique, and exciting work environment? Consider working at the National Museum of the Marine Corps - a lasting tribute to U.S. Marine Corps history, traditions, and culture, where visitors engage in exciting and immersive experiences as seen through the eyes of Marines. We are seeking a Special Events Associate to provide a wide range of administrative support to the Museum Events Manager and assist Event Coordinators with onsite events.
This position is approximately 25-29 work hours per week, Monday through Friday from 8:30 AM to 5:00 PM. Saturday and Sunday work hours will be based on events and venue space tours.
Responsibilities:
Represent the Marine Corps Heritage Foundation at Special Events
Work directly with clients to plan and execute special events such as weddings, receptions, and official military ceremonies
Assist Events Manager with all aspects of event operations including:
Collection of event inquiry information
Provide administrative task support to the Events team
Maintenance of National Museum of the Marine Corps weekly calendar
Event venue set-up and breakdown labor
Coordination and onsite support of assigned events
Museum Group Visits:
Assist with Group visit inquiries via the department inbox
Facilitate visitor requests for Catering services, Movie Tickets for "We, the Marines" and use of Rifle Range
Take docent training to be a liaison/MCHF ambassador for group visits
On-site support for adult groups and after hours visits
Answer incoming telephone calls, greet and/or direct office visitors
Data entry and note taking
Requirements:
Education/Experience:
High School diploma or GED
2+ years related experience in hospitality or customer service, or an equivalent combination of advanced education or related certifications and 1 year of related experience
Knowledge of USMC protocol, general history, and rank structure is preferred
Knowledge of the region's social, military/government, and corporate events is preferred
Technological Skills:
Proficient in Microsoft Office Suite
Proficient in Google Workspace
Knowledge of Event Booking software helpful
Strong computer skills including working knowledge of project management software
Required Knowledge and Skills:
Excellent written and verbal communications skills
Well-developed communication, organization, and sales skills
Professionalism with both internal and external customers
Ability to communicate with a variety of people, both internal and external
Ability to work collaboratively in a team environment
Ability to follow through on work independently
Ability to work in a fast-paced environment
Ability to work calmly, rationally, and quickly under high pressure
Detail-oriented
Excellent time management skills
Excellent organizational skills
Ability to prioritize and manage simultaneous projects while meeting various deadlines
Ability to adapt and be flexible to rapidly changing priorities
Excellent customer service skills
Proven problem-solving skills with ability to analyze situations, identify existing or potential problems, and recommend solutions
Other:
A willingness to do "whatever it takes" to get the job done
Professional dress code every workday
Must be available to work some nights, weekends, and holidays
Environment and Physical Conditions
The environmental factors and/or physical requirements of this position include the following: While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations; and the ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 20-30 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard. The employee frequently is required to be in one position for long periods of screen use, reach with hands and arms, and talk and hear both in person and over devices. The employee interacts in close spaces and frequently with other workers, vendors, and clients. May be in situations which require conflict resolution. The position works in an office environment with artificial light and air.
Marine Corps Heritage Foundation is an equal opportunity employer.
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