Patient Access Specialist

5 days ago

Big Stone Gap, United States Ensemble Health Partners Full time
Thank you for considering a career at Ensemble Health Partners

Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference

The Opportunity:

ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

  • Bonus Incentives
  • Paid Certifications
  • Tuition Reimbursement
  • Comprehensive Benefits
  • Career Advancement
  • This position pays between $16.50 - $17.65/hr based on experience
***This position is an onsite role, and candidates must be able to work on-site at Lonesome Pine Hospital in Big Stone Gap, VA****

We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

Job Responsibilities:

•Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service as measured by Press Ganey. Operates the telephone switchboard to relay incoming, out-going and inter-office calls as applicable. They are to adhere to policies, and provide excellent customer service in these interactions with the appropriate level of compassion. Patient Access staff will be held accountable for point of service goals as assigned.

•Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.

•Patient Access Staff are responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.

•The Patient Access Staff explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witnesses name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.

•Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.

•Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.

Experience We Love:

•1+ years of customer service experience

Required Qualifications:

•High School Diploma/GED Required

•CRCR Required within 6 months of hire (Company Paid)

Join an award-winning company

Three-time winner of "Best in KLAS" 2020-2022

2022 Top Workplaces Healthcare Industry Award

2022 Top Workplaces USA Award

2022 Top Workplaces Culture Excellence Awards
  • Innovation
  • Work-Life Flexibility
  • Leadership
  • Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
  • Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
  • Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
  • Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
  • Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.


Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range.

EEOC - Know Your Rights
FMLA Rights - English

La FMLA Espaol

  • PACE Transporter Specialist

    4 weeks ago

    Big Stone Gap, Virginia, United States MOUNTAIN EMPIRE OLDER CITIZENS INC Full time

    Job OverviewMOUNTAIN EMPIRE OLDER CITIZENS INC is seeking a reliable and caring PACE Transporter Specialist to join our team.Salary and BenefitsThe estimated annual salary for this position is $35,000-$50,000, depending on experience. Our comprehensive benefits package includes medical, dental, and vision insurance, as well as paid time off and retirement...

  • Correctional LPN Specialist

    4 weeks ago

    Big Stone Gap, Virginia, United States American Medical Staffing Full time

    At American Medical Staffing, we are dedicated to delivering exceptional healthcare services in correctional settings. As a Correctional LPN Specialist, you will play a vital role in promoting the well-being and rehabilitation of incarcerated individuals.Job SummaryWe are currently seeking an experienced Licensed Practical Nurse (LPN) to join our corrections...

  • Emergency Medical Director

    5 days ago

    Big Stone Gap, Virginia, United States SCP Health Full time

    Salary and BenefitsWe offer a competitive salary range of $200,000 - $250,000 per year, commensurate with experience. In addition, our comprehensive benefits package includes health insurance, retirement plans, and paid time off.Job DescriptionWe are seeking an experienced Emergency Medicine Physician to join our team as an Intensive Care Specialist.The...

  • Patient Access Representative

    6 days ago

    Wind Gap, United States Disability Solutions Full time

    St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other...

  • Patient Access Representative

    3 months ago

    Wind Gap, United States St. Luke's Hospital Full time

    St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other...

  • Intensive Care Specialist

    5 days ago

    Big Stone Gap, Virginia, United States SCP Health Full time

    OverviewSCP Health is a leading provider of healthcare services, committed to delivering high-quality patient care in emergency medicine. Our team of dedicated professionals works together to ensure the best possible outcomes for our patients.

  • Hospice Care Specialist

    2 weeks ago

    Big Stone Gap, Virginia, United States National Healthcare Corporation Full time

    About Caris HealthcareCaris Healthcare is a subsidiary of National Healthcare Corporation, a reputable healthcare provider in the Southeast region. We share a commitment to excellence and integrity, prioritizing patient-centered care and employee well-being. Our mission-driven culture promotes collaboration, respect, and continuous learning.This is an...

  • Radiation Therapy Specialist

    2 weeks ago

    Big Stone Gap, Virginia, United States HexaQuEST Health, Inc. Full time

    **Job Summary:**We are seeking a highly skilled Radiation Therapy Tech to join our team at HexaQuEST Health, Inc. This full-time position offers a competitive salary of $**85,000 - 110,000 per year**, depending on experience, and benefits including medical, dental, and vision insurance. As a Radiation Therapy Tech, you will be responsible for delivering...

  • Healthcare Rehabilitation Specialist

    6 days ago

    Big Stone Gap, Virginia, United States Continuum Therapy Partners Full time

    Job DescriptionWe are seeking a skilled Physical Therapist / PT to join our team at Continuum Therapy Partners. As a Physical Therapist, you will be responsible for providing high-quality rehabilitative services to individuals in need.About the Role:Work as part of a multidisciplinary team to develop and implement personalized rehabilitation plans.Conduct...

  • Physical Therapist Specialist

    4 weeks ago

    Big Stone Gap, Virginia, United States Continuum Therapy Partners Full time

    Job OverviewWe are seeking a highly skilled Physical Therapist to join our team at Heritage Hall in Big Stone Gap, VA. This is a full-time opportunity with PRN availability.Compensation and BenefitsThe estimated salary for this role is $80,000 per year, based on industry standards and the location. For full-time employees working 30+ hours, we offer a...

  • Healthcare Professional

    4 weeks ago

    Big Spring, Texas, United States Veterans Affairs, Veterans Health Administration Full time

    The Veterans Affairs, Veterans Health Administration is seeking a highly skilled Healthcare Professional - Patient Care Specialist to join our team. As a Patient Care Specialist, you will play a vital role in providing high-quality patient care and contributing to the overall success of our healthcare team.Job SummaryThis position requires a dedicated and...

  • Highly Skilled Travel Diagnostic Imaging Professional

    4 weeks ago

    Big Sky, United States Access Healthcare Full time

    Job SummaryAccess Healthcare is seeking a highly skilled travel CT Technologist to fill a 13-week contract in Big Sky, Montana.We offer a competitive pay package based on 8-hour shifts and 40 hours per week, with a tax-free stipend amount to be determined. Our travel positions are designed for professionals who value flexibility and the opportunity to work...

  • Dedicated Radiologic Technologist for Travel Assignment

    4 weeks ago

    big sky, United States Access Healthcare Full time

    Access Healthcare is a leading healthcare staffing agency seeking a skilled travel CT Technologist for an exciting opportunity in Big Sky, Montana.About the JobJob Type: Travel CT TechnologistSpecialty: CT TechnologistDiscipline: Allied Health ProfessionalWe offer a competitive pay package based on 10 hour shifts and 40 hours per week, with a tax-free...

  • Senior Physical Therapist

    2 weeks ago

    Stone Mountain, Georgia, United States Soliant Full time

    Job OverviewWe are seeking a highly skilled Senior Physical Therapist to join our team at Soliant. As a patient-centered care specialist, you will play a crucial role in delivering exceptional physical therapy services to individuals in Stone Mountain, GA.Estimated Salary: $80,000 - $110,000 per year, based on experience and qualifications.About the RoleIn...

  • Patient Simulation Professional

    1 week ago

    Cumberland Gap, Tennessee, United States Lincoln Memorial University Full time

    About the OpportunityWe are seeking a skilled Clinical Training Specialist to join our team at Lincoln Memorial University.As a Clinical Training Specialist, you will play a critical role in providing high-quality training experiences for medical students.This is an excellent opportunity to make a meaningful contribution to the education and development of...

  • Senior Physical Rehabilitation Specialist

    1 month ago

    Stone Mountain, Georgia, United States HealthCare Traveler Jobs Full time

    Explore a career as a Senior Physical Rehabilitation Specialist with Host Healthcare in Stone Mountain, GA.About the RoleThis position offers an immediate opportunity to work with a leading healthcare company. As a Senior Physical Rehabilitation Specialist, you will be responsible for providing high-quality care and rehabilitation services to patients in...

  • HR Onboarding Specialist

    3 weeks ago

    White Stone, United States Agape Care Group Full time

    Overview: Join Our Team as a HR Onboarding Specialist Are you a leader that values the opportunity to make a positive impact on employees? Do you have strong interpersonal skills and know how to foster a positive and engaging work environment? We are looking for a human resources coordinator ready to lead and serve.  As an HR Onboarding Specialist,...

  • Physical Rehabilitation Specialist

    6 days ago

    Stone Harbor, New Jersey, United States LHC Group Full time

    About the RoleWe are looking for a Physical Rehabilitation Specialist to provide high-quality care to our patients in Stone Harbor, New Jersey.The estimated annual salary for this position is $125,000, based on experience.ResponsibilitiesEvaluate patient needs and develop rehabilitation plans.Use safe treatment techniques and maintain equipment.Follow...

  • Diagnostic Imaging Specialist

    4 weeks ago

    Big Sky, Montana, United States Skyline Med Staff Allied Full time

    Skyline Med Staff Allied is seeking a travel Diagnostic Imaging Specialist for a temporary assignment in Big Sky, Montana.About the RoleWe are looking for an experienced and skilled Diagnostic Imaging Specialist to join our team on a 13-week contract. The ideal candidate will have a strong background in CT technology and excellent patient care skills.The...

  • Clinical Rehabilitation Specialist

    3 weeks ago

    Pleasant Gap, Pennsylvania, United States Insight Global Full time

    About the RoleWe are seeking a skilled Clinical Rehabilitation Specialist to join our team at a leading provider of inpatient rehabilitation.This facility is renowned for its innovative approach to patient care, offering 3 hours of therapy per day, 5 days a week, as well as access to 24/7 nursing care.Key ResponsibilitiesTo work collaboratively with...