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Retail Clerk

2 months ago


Washington, United States Guest Services Full time

Retail Clerk - National Park Inn - Seasonal - $16.50

Imagine looking back on that time you spent a summer working on an active volcano. Venture through the park to discover waterfalls, streams, coves, lakes, and wildlife on over 260 miles of hiking trails leading through the old-growth forest of the river valleys and the high subalpine meadows on the flanks of Mount Rainier. Rainier Guest Services manages Jackson Visitor Center and Paradise Inn located high on the mountain with a gorgeous view of Mount Rainier’s peak, National Park Inn tucked within the lush forest, and Sunrise Day Lodge with its gorgeous meadows and unequalled skyline. Any one of these could be your home for the summer We operate year-round, but because Mount Rainier is one of the snowiest places in the lower 48 states, our primary season is the warmest part of the summer from Memorial Day through Labor Day. Our team of around 240 dedicated, talented, and friendly associates serve the summer influx of guests who come to the mountain to experience the same serenity, wonder, and magnificence you’ll experience every day Our Summer 2024 Season Runs May through September Retail Clerk - National Park Inn - Seasonal - $16.50

JOB DESCRIPTION: NATIONAL PARK INN RETAIL CLERK UNIT 8610 JOB SUMMARY

The Retail Clerk

is responsible for

assisting

customers in making purchases,

stocking

and

maintaining

merchandising and display, receiving money from and disbursing money to customers, and always

maintaining

a high level

of friendly customer service.

This position reports to the

Retail Supervisor

. ESSENTIAL FUNCTIONS Smile and greet customers entering Gift Shop and thank each customer before they leave. Answer customers’ questions and

provide

information on company products, promotions, and policies. Describe merchandise and explain use, operation, and care of merchandise to customers. Recommend, select, and help

locate

or obtain merchandise based on customer needs and desires. Compute sales prices, total purchases, receive and process cash or credit payment. Issue receipts, refunds, credit, or change due to customers accurately. Maintain and take responsibility for cash register and contents within. Maintain clean and orderly cash station area. Stock and

maintain

sales area with various supplies and products. Maintain neatness and cleanliness of the retail operation by sweeping, dusting, vacuuming, and facing product. Turn in cash drawer and sales reconciliation at shift’s end. Assist

with

special events

. Maintain awareness of safety issues and report them

immediately

to your manager. Performs such other related duties as directed or

required

. SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE High School Diploma/G.E.D. preferred. MAST/TIPS certification required. Ability to communicate and attend to guests with the highest standard of customer service. Ability to pass cash handling training. Mathematic

skills. National Park gift shop experience preferred. PHYSICAL AND MENTAL REQUIREMENTS Moving about on foot to

accomplish

tasks, particularly frequent movements from place to place within the unit

.

Bend, lift, carry, reach/extend

arms

and hands above shoulder height

frequently

, or otherwise move in a constantly changing environment. Lifting, carrying, and pushing up to 10 lbs. regularly, 10-15 lbs.

frequently

, and up to 25 lbs.

Occasionally

. Ability to stand for the entire workday. Reading and writing work-related documents in English. Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English. Constantly communicates and receives verbal communication with other employees in a sometimes fast paced environment. Physical attendance in unit to perform duties. EQUIPMENT USED Retail POS (Point of Sale)

system including cash register and credit card terminal Phone system and copier Required Personal Protective Equipment:

gloves Housing Available ·

This position is eligible for employee housing with a shared room. DATE LAST MODIFIED:

10/5

/23

NON-EXEMPT

UNIT 8

61

0 NOTE:

N

othing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Guest Services, Inc. is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

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