We have other current jobs related to this field that you can find below
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Patient Experience Representative I
2 weeks ago
Boston, United States Children's Hospital Boston Full time74283BRJob Posting Title:Patient Experience Representative I - InpatientDepartment:Patient Services-NursingAutoReqId:74283BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:NursingJob Posting Description: *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) This Patient...
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Patient Experience Representative I- ORL
7 days ago
Boston, United States Boston Children's Hospital Full timeThe Department of Otolaryngology provides outpatient and surgical care for infants, children, adolescents, and young adults with a wide variety of congenital and acquired conditions of the head and neck. We specialize in treating conditions ranging from airway obstruction and thyroglossal duct cysts to chronic ear and sinus infections. Learn more about the...
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Patient Experience Representative I- Orthopedics
2 weeks ago
Boston, United States Children's Hospital Boston Full time76341BRJob Posting Title:Patient Experience Representative I- OrthopedicsDepartment:Orthopedic Surgery and Research AutoReqId:76341BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description:The PER I shall be responsible for: *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time...
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Patient Experience Representative I- Orthopedics
3 months ago
Boston, United States Children's Hospital Boston Full time75758BRJob Posting Title:Patient Experience Representative I- OrthopedicsDepartment:Orthopedic Surgery and Research AutoReqId:75758BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description:The PER I shall be responsible for: *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time...
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Patient Experience Representative I- Orthopedics
3 months ago
Boston, United States Children's Hospital Boston Full time75757BRJob Posting Title:Patient Experience Representative I- Orthopedics (2,000.00 sign on)Department:Orthopedics - Sports MedicineAutoReqId:75757BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:Hospital OperationsJob Posting Description: This position is in Waltham The PER I shall be responsible for: Customer Service + Demonstrates...
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Patient Experience Representative I- ORL
4 weeks ago
Boston, United States Boston Children's Hospital Full timeJob Posting Description The Department of Otolaryngology provides outpatient and surgical care for infants, children, adolescents, and young adults with a wide variety of congenital and acquired conditions of the head and neck. We specialize in treating conditions ranging from airway obstruction and thyroglossal duct cysts to chronic ear and sinus...
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Patient Experience Representative I- ORL
1 week ago
Boston, United States Boston Children's Hospital Full timeThe Department of Otolaryngology provides outpatient and surgical care for infants, children, adolescents, and young adults with a wide variety of congenital and acquired conditions of the head and neck. We specialize in treating conditions ranging from airway obstruction and thyroglossal duct cysts to chronic ear and sinus infections. Learn more about the...
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Patient Experience Representative I
1 week ago
Boston, United States Children's Hospital Boston Full time75757BRJob Posting Title:Patient Experience Representative I - Waltham (onsite)Department:Orthopedics - Sports MedicineAutoReqId:75757BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:Hospital OperationsJob Posting Description: This position is in Waltham The PER I shall be responsible for: Customer Service + Demonstrates positive and...
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Patient Experience Representative
1 month ago
Boston, United States Boston Children's Hospital Full timeBoston Childrens Hospital is currently hiring in multiple departments for several part time Patient Experience Representatives. Our biggest need right now is 3-11:30 pm coverage, but we also have overnight openings. This role would be working every other Sat & Sun (8 hours each day) + every other Holiday. Hiring in; Cardiology and ICU This Patient Experience...
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Boston, United States Boston Children's Hospital Full timeThe PER I shall be responsible for:*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positionsCustomer ServiceDemonstrates positive and effective customer serviceResponds to routine inquiries about hospital protocol, policies, and proceduresInvolves supervisor to assist with resolution of complex issuesGreets, screens, and...
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Patient Experience Representative I- Mass Eye
1 month ago
Boston, United States Children's Hospital Boston Full time76443BRJob Posting Title:Patient Experience Representative I- Mass Eye & EarDepartment:OphthalmologyAutoReqId:76443BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description:$2,000.00 sign on (terms + taxes) The PER I shall be responsible for: Customer Service + Demonstrates positive and effective customer service...
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Boston, United States Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (prorated for part-time positions)*Schedule: Monday - Friday , rotating schedule 6:30am to 8pm.The Patient Experience Representative will be responsible for: Patient Encounter Management:Providing positive and effective customer service that supports unit...
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Patient Experience Representative I- Orthopedics
3 months ago
Boston, United States Boston Children's Hospital Full timeJob Posting DescriptionThe PER I shall be responsible for: *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions Customer Service Demonstrates positive and effective customer service Responds to routine inquiries about hospital protocol, policies, and procedures Involves supervisor to assist with resolution of complex...
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Boston, United States Boston Children's Hospital Full timeThe PER I shall be responsible for:*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positionsCustomer ServiceDemonstrates positive and effective customer serviceResponds to routine inquiries about hospital protocol, policies, and proceduresInvolves supervisor to assist with resolution of complex issuesGreets, screens, and...
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Patient Experience Representative I- Orthopedics
2 weeks ago
Boston, United States Boston Children's Hospital Full timeThe PER I shall be responsible for: *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions Customer Service Demonstrates positive and effective customer service Responds to routine inquiries about hospital protocol, policies, and procedures Involves supervisor to assist with resolution of complex issues Greets, screens,...
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Boston, United States Boston Children's Hospital Full time$2,000.00 sign on (terms + taxes)The PER I shall be responsible for:Customer ServiceDemonstrates positive and effective customer serviceResponds to routine inquiries about hospital protocol, policies, and proceduresInvolves supervisor to assist with resolution of complex issuesGreets, screens, and directs patients, families, and visitorsRegisters new...
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Patient Experience Representative I
1 week ago
Boston, United States Boston Children's Hospital Full timeJob Summary*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (prorated for part-time positions)*Join our acclaimed Department of Plastic and Oral Surgery and discover how your talents can change lives. The Department of Plastic and Oral Surgery provides world-renowned plastic and maxillofacial care to 17,000 patients...
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Patient Experience Representative
1 week ago
Boston, United States Boston Children's Hospital Full timeBoston Children’s Hospital is currently hiring in multiple departments for several part time Patient Experience Representatives. Our biggest need right now is 3-11:30 pm coverage, but we also have overnight openings. This role would be working every other Sat & Sun (8 hours each day) + every other Holiday. Hiring in; Cardiology and ICU This Patient...
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Temporary Patient Experience Representative
7 days ago
Boston, United States Children's Hospital Boston Full time76815BRJob Posting Title:Temporary Patient Experience Representative - RadiologyDepartment:RadiologyAutoReqId:76815BRStatus:Part-TimeStandard Hours per Week:1 Job Posting Category:RadiologyJob Posting Description: The Department of Pediatric Radiology provides a full range of imaging services for newborns, infants, children, teenagers, young adults, and...
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Temporary Patient Experience Representative
7 days ago
Boston, United States Boston Children's Hospital Full timeThe Department of Pediatric Radiology provides a full range of imaging services for newborns, infants, children, teenagers, young adults, and pregnant women at Boston Children's Hospital and our satellite clinics in Lexington, North Dartmouth, Peabody, Waltham, and Weymouth. We provide individualized care for each patient to obtain the highest quality images...
Patient Experience Representative I
3 months ago
Job Posting Description *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (prorated for part-time positions)* The Patient Experience Representative I will be responsible for: Administration: Providing administrative support for multiple Cardiologists, including Chief of our Inpatient Cardiology Division & Director of the Cardiology Consult Service. Responsibilities include triaging phone calls, assisting in scheduling appointments, processing new patient intakes, requesting and tracking pre-appointment medical record requests. Schedules appointments and meetings and maintains personal calendars for physician/supervisor(s). Reserves meeting locations, orders supplies and equipment and prepares meeting agenda and other materials. Prepares travel arrangements as necessary. Assists in organizing and scheduling conferences, seminars, and other department-sponsored programs or events, by receiving and recording registration forms and fees, ordering supplies and services, and performing other related duties as assigned. Process Reimbursement requests. Recording and processing patient demographics, insurance/payment, and referral information for patient encounters. Providing discharge summaries to soon to be discharged patients/families. Responding to requests for routine information or assistance. Initiating calls for emergency services as required. Providing routine clerical support as needed. Communicating with other departments to coordinate ancillary clinical/administrative services. Customer Service: Interacting and providing positive and effective customer service to patients and families. Responding to routine inquiries about hospital protocol, policies, and procedures. Greeting, screening, and directing patients, families, and visitors. Registering new patients. May rotate in departments with call centers. Scheduling: Scheduling patient encounters and procedures to coordinate with and across providers, departments, and institutions. Monitoring daily schedule and coordinating flow to optimize resource utilization and patient experience. Communicating with clinicians and supervisors and routing patients and visitors to maintain efficient patient/visitor flow. To qualify, you must have: High school diploma/GED required. Previous customer service or administrative experience preferred. A common knowledge or understanding of basic computer skills and concepts. Ability to communicate in a clear, effective manner both orally and inwriting and demonstrate empathy in difficult interpersonal situations. Ability to work with diverse internal and external constituencies. Demonstrated ability to pay attention to detail and accuracy. Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, childcare and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
