Customer Service Return Agent
1 month ago
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Part Time Return Agent. The Return Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position
This position pays $15.00 / hour and is located at the Harrisburg Airport, 2 Terminal Dr Harrisburg, PA 17057.
We offer:
- Paid time off
- Employee discount
- Training and development
Schedule Available:
- Friday- Sunday: 4:30am-1:00pm
- Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.
- Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.
- Advise and review rental charges; and provide an accurate receipt to the customer.
- Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.
- Complete return transactions with 100% accuracy.
- Inquire about service, satisfaction and document dissatisfaction.
- Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.
- Use of proper statement to determine if vehicle is being returned with full tank of gas.
- Complete a service alert for any mechanical and or body damage communicated by the customers.
- Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.
- Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.
- Keep lot organized for ease of access and traffic flow.
- Management reserves the right to modify, change or delete duties assigned.
Equal Opportunity Employer/Disability/Veterans
Qualifications- Must be at least 18 years of age
- High School Diploma or G.E.D. required
- Must have a minimum of 1 year prior customer service retail or administrative support experience
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Must possess a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
- No drug or alcohol related conviction on driving record in the past 3 years
-
Customer Service Representative
2 weeks ago
Harrisburg, Pennsylvania, United States Enterprise Mobility Inc Full timeJoin Our Team as a Part-Time Return AgentEnterprise Mobility Inc is seeking a highly motivated and customer-focused individual to join our team as a Part-Time Return Agent. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring a seamless rental car return experience.Key Responsibilities:Greet...
-
Customer Service Representative
2 weeks ago
Harrisburg, Pennsylvania, United States Enterprise Mobility Inc Full timeJob Title: Customer Service Return AgentEnterprise Mobility Inc is seeking a highly skilled and customer-focused Customer Service Return Agent to join our team. As a key member of our operations team, you will be responsible for providing exceptional service to our customers, ensuring a seamless rental experience, and maintaining a high level of customer...
-
Customer Service Representative
5 months ago
Harrisburg, United States Bob May - State Farm Agent Full timeJoin Our Dynamic Team as a State Farm Agent Team Member!Are You a People Person?Do you thrive in social settings and love helping others? If so, we want you to join our team as a State Farm Agent Team Member! As an independent contractor agent for State Farm, you'll market a range of State Farm insurance and financial service products.What You'll Do:Build...
-
Customer Service Representative
7 days ago
Harrisburg, Pennsylvania, United States Enterprise Mobility Inc Full timeOverviewEnterprise Mobility Inc. is a leading provider of mobility solutions, operating the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands. We are committed to delivering exceptional customer experiences and are seeking a skilled Customer Service Return Agent to join our team.The successful candidate will provide friendly, efficient...
-
Customer Service Manager
2 weeks ago
Harrisburg, Pennsylvania, United States John Sparks - State Farm Agent Full timeJob OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Manager at John Sparks - State Farm Agent. As a key member of our team, you will be responsible for delivering exceptional customer experiences that drive business growth and success.Key ResponsibilitiesEstablish and maintain strong...
-
Customer Service Representative
2 weeks ago
Harrisburg, Pennsylvania, United States Sharon Stump - State Farm Agent Full timeJob OverviewAs a customer service representative with Sharon Stump - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive business growth. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will enhance your career while resolving customer inquiries,...
-
Insurance Agent
2 weeks ago
Harrisburg, Pennsylvania, United States Bob May - State Farm Agent Full timeBuild a Rewarding Career as a State Farm Agent Team MemberAre you passionate about helping others and building strong relationships? Do you thrive in social settings and enjoy educating others about insurance options? If so, we invite you to join our dynamic team as a State Farm Agent Team Member.What You'll Do:Establish and maintain strong customer...
-
Customer Service Representative
1 month ago
Harrisburg, Pennsylvania, United States John Sparks - State Farm Agent Full timeJob SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at John Sparks - State Farm Agent. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting the growth of our business.Key...
-
Customer Service Representative
2 weeks ago
Harrisburg, Pennsylvania, United States Sharon Stump - State Farm Agent Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Sharon Stump - State Farm Agent. As a key member of our agency, you will play a vital role in delivering exceptional client experiences and driving business growth.Key ResponsibilitiesEstablish and maintain strong...
-
Account Associate
5 months ago
Harrisburg, United States Dan Nied - State Farm Agent Full timePosition OverviewI am a local State Farm Insurance Agent looking to hire an outgoing and customer-focused individual who enjoys working with the public. Do you aspire to some day run your own business, be an advisor looked to in your community, and lead a team? As part of my successful team, I will assist in developing your business leadership skills,...
-
Customer Service gate Agent
2 months ago
Harrisburg, United States Piedmont Airlines Full timeWe can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable...
-
Harrisburg, Pennsylvania, United States Michelle Kreeger - State Farm Agent Full timeJob DescriptionAs a Financial Services Representative with our office, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable...
-
Office Manager
5 months ago
Harrisburg, United States Dan Nied - State Farm Agent Full timeOffice Manager OverviewThank you for your interest in the Office Manager’s job posting. After you’ve read this and if you feel you are still qualified in the position, please let me know and I will contact you with further steps in the hiring process.The State Farm Agent is the primary sales and marketing arm for the State Farm Insurance Companies. ...
-
Customer Service Representative
2 weeks ago
Harrisburg, Pennsylvania, United States Ritter Insurance Marketing Full timeAbout Ritter Insurance MarketingRitter Insurance Marketing is a leading independent marketing organization supporting independent insurance agents in the senior health and life insurance market. With a strong presence in multiple states, the company is committed to delivering innovative solutions to its clients. Job Summary: We are seeking a highly skilled...
-
Geek Squad Senior Agent
1 week ago
Harrisburg, United States Best Buy Full timeOur CIA Senior Agent is an expert in the fulfillment of Geek Squad services. They are responsible for training and coaching agents to repair and service in accordance with Geek Squad's high standards and Best Buy's Customer promise. The CIA Senior Agent leads a team of Geek Squad Agents in the Precinct and acts as a role model in performing repairs and...
-
Customer Service Representative
2 weeks ago
Harrisburg, Pennsylvania, United States Focal Point Remodeling Full timeContact Center Agent OpportunityWe're seeking a professional and courteous Contact Center Agent to join our growing team at Focal Point Remodeling. As a key member of our customer service team, you'll play a vital role in delivering exceptional experiences for our customers.Key Responsibilities:Handle inbound and outbound customer calls, providing accurate...
-
Financial Services Representative
3 weeks ago
Harrisburg, Pennsylvania, United States Michelle Kreeger - State Farm Agent Full timeJob OpportunityWe are seeking a highly motivated and skilled Financial Services Representative to join our team at Michelle Kreeger - State Farm Agent. As a key member of our team, you will play a crucial role in marketing and selling financial products to our customers.ResponsibilitiesDevelop and implement a customer-focused sales strategy to educate...
-
Customer Service Representative
2 weeks ago
Harrisburg, Pennsylvania, United States Cabela's Full timeJob SummaryThe Customer Relations Associate plays a vital role in ensuring a positive and productive shopping experience for all customers. This individual will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide excellent customer...
-
Guest Service Agent
2 weeks ago
Harrisburg, Pennsylvania, United States Twin Tier Hospitality Full timeJob SummaryWe are seeking a highly skilled Guest Service Agent to join our team at the Holiday Inn Express Harrisburg East. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesHandle guest registration and room assignments,...
-
Customer Service Representative
6 days ago
Harrisburg, Pennsylvania, United States Focal Point Remodeling Full timeAbout the Role:Focal Point Remodeling is seeking a skilled Contact Center Agent to provide exceptional customer service and support to our clients.Key Responsibilities:Handle inbound and outbound customer calls, providing accurate information about our products and services.Assist customers in scheduling appointments, coordinating consultations, and guiding...