Quality Assurance Analyst I
2 months ago
GCI's Quality Assurance Analyst I will provide professional IT quality assurance support by testing, evaluating, assessing, investigating, and troubleshooting IT systems and integrations. Write, revise, and verify quality standards and test procedures for program design and product evaluation. Attain quality of applications economically and efficiently resolving bugs, defects, and other potential issues.
ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:
- Perform quality assurance and testing activities.
- Develop, document, and execute test plans and test cases in accordance with functional requirements and technical specifications.
- Create and execute regression test plans.
- Validate system application functionality across various hosted and on prem solutions, integrations, integrated systems, operational processes, and custom development ensuring their alignment with design specifications and database updates.
- Write clear, concise defects and/or bugs and effectively communicate with developers and project team members to isolate problems.
- Work closely with technical resources and testers on review and resolution of issues.
- Review test plans and cases written by others for coverage and completeness.
- Review requirements and design documentation and participate in design reviews.
- Assist Project Managers and Scrum Masters in planning and estimating efforts, providing input and clarity on testing requirements and level of effort estimates.
- Conduct QA on support processes to ensure that the application and support solution meets quality standards and business needs.
- Work collaboratively with developers, business system analysts, project managers, and scrum masters to ensure quality product development and successful project deliveries.
- Assist in developing and maintaining quality assurance procedures and standards.
- IT Quality Assurance
- IT Technical Quality Assurance
- Ability to function autonomously on assigned projects with minimal direction.
- Ability to successfully interact and collaborate with colleagues, customers, operating and technical staff, and other GCI departments.
- Actively participate in sessions with business stakeholders.
- Strong oral and written communication skills, with the ability to communicate with, and understand the needs of, non-technical internal clients are essential.
- Demonstrated ability to meet deadlines and multi-task in a dynamic, complex, and rapidly changing environment.
- Ability to reconcile divergent demands and prioritize individual workload.
- Technically astute, highly organized, and have a reputation for meeting deadlines and budget commitments.
- Understanding of SDLC (Software Development Life Cycle) leveraging traditional Waterfall, Agile, LEAN-Agile, SAFe, and/or blended frameworks.
- Testing experience in internal software application and/or hosted development and systems integration.
- Strong analytical, problem-solving, and troubleshooting skills, with the ability to instinctively sense issues and opportunities.
- Ability to create and execute test plans and test scripts.
- JIRA, Zephyr or other test system software experience including planning, creating, and executing test cases.
- Experience with development of electronic presentation materials, MS Teams, Zoom, Skype and the ability to handle ad-hoc question-and-answer sessions.
- Demonstrated commitment to GCI's Basic Principles, Mission Statement, Declaration of Principles and diversity, equity, and inclusion (DEI) by promoting and maintaining an inclusive and equitable work environment for all employees and contractors, and in interactions with customers, vendors, and the general public.
- ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
- BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.
- COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
- COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
- COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.
- CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
- RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
- RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
- SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
- Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively.
- User Acceptance Test Planning and Implementation experience for hosted and/or on-premises applications and integrations.
- Test Automation or Monitoring Experience.
- Netcracker platform experience or other order to billing/CRM/Financial software package.
- Experience testing: Website development, User Experience (UX) Design, Mobile Apps, Telecom software and systems, financial systems, engineering systems and switching, mobile device design, Cloud based solutions, Next gen connected devices, E-commerce, CRM, e-payment, and/or order to cash product process development lifecycles.
- SQL scripting skills in Oracle and MS SQL.
- Testing experience in a production environment with regular and frequent code releases.
- Business analysis and/or Project Management skills.
- Ability to use and create or configure automated testing tools for testing such as scripts or other available testing tools.
- Functional testing experience.
- Familiarity with JIRA, Confluence, Kanban.
- Functional understanding of Intranet and Internet technologies including HTTP, FTP servers, application servers, and internet protocols.
- Experience with web analytics/reporting tools.
Position Title: Quality Assurance Analyst I
Grade: E03
Additional Job Requirements:
This is an entry level position working under close supervision. Provides assistance to higher level staff.
Additional Duties:
- Identify, develop, document, and execute test plans and test cases in accordance with functional requirements and technical specifications.
- Validate application functionality meets the client's requirements, including data accuracy, visual presentation, and alignment with design specifications.
- Record and report in detail all defects in the defect module within JIRA.
- Effectively communicate with developers and clientele to isolate core issues causing system defects.
- Evaluate incoming client requests for prioritization against backlog - providing input/clarity and on testing requirements and document level of effort estimates per request.
Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
- High School diploma or equivalent.
- Bachelor's degree in Business, Technology, Computer Science or relevant field. *
- Minimum of three (3) years of experience in quality assurance, product/project management, configuration/development, business systems analysis, monitoring, or other related experience. *
- IT Project Experience.
- Software Test Certifications.
- Project Management Professional (PMP and/or PMP-ACP).
- Agile Certified Professional (ACP), IC Agile, LEAN Six Sigma.
- Certified Scrum Master (SAFE Certification).
- Applications, Programming, and Software certifications desirable.
- ITIL Certification (V3 or 4), Foundation, Practitioner, Intermediate, Expert, Managing Professional, Strategic Leader, Master.
- Telecommunications experience.
- Other telecom industry or job specific certifications.
DRIVING REQUIREMENTS:
- This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed.
- Work is primarily sedentary, requiring daily routine computer usage.
- Occasional business travel required.
- Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
- Ability to accurately communicate information and ideas to others effectively.
- Physical agility and effort sufficient to perform job duties safely and effectively.
- Ability to make valid judgments and decisions.
- Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
- Must work well in a team environment and be able to work with a diverse group of people and customers.
- Virtual workers must comply with remote work policies and agreements.
About Us
Headquartered in Alaska with additional locations throughout the U.S., GCI has worked for more than 40 years to deliver communication and technology services to some of the most remote communities and in some of the most challenging conditions in North America. GCI is a pioneer in its field, bringing telemedicine and online education capabilities to communities across the state and continuing efforts to connect the Arctic globally as well as providing strong services to consumer and business markets. GCI's introduction of 1 GIG internet speeds in the state as well as its innovative partnership with Apple are among the countless ways the company has transformed communication and quality of life for Alaskans.
EEO: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or another characteristic protected by law.
-
Quality Assurance Specialist II
5 days ago
Eagle River, United States GCI Full timeJob Overview The Quality Assurance Specialist II at GCI is responsible for delivering expert IT quality assurance services by assessing, testing, and troubleshooting IT systems and their integrations. This role involves drafting, updating, and validating quality benchmarks and testing protocols for program design and product assessment, ensuring the...
-
Quality Assurance Inspector
2 weeks ago
River Falls, United States Trelleborg Full timeTrelleborg Sealing Solutions is seeking a Quality Assurance Analyst to join our team in River Falls, WI. The Quality Assurance Analyst plays an important role in ensuring the quality standards of products are met. This position will work closely with operators, shift supervisors, and engineers to assure all suspect material is identified, procedures are...
-
Quality Assurance Coordinator
6 days ago
River Falls, Wisconsin, United States Trelleborg Group Full timeTrelleborg Sealing Solutions is in search of a Quality Assurance Analyst to become a vital part of our team. This role is essential in maintaining the high-quality standards of our products. The Quality Assurance Analyst will collaborate closely with production staff, supervisory personnel, and engineering teams to ensure that all questionable materials are...
-
Product Quality Analyst
6 days ago
River Falls, Wisconsin, United States Trelleborg Group Full timeTrelleborg Sealing Solutions is looking for a dedicated Quality Assurance Analyst to become part of our dynamic team. The Quality Assurance Analyst is crucial in maintaining the quality benchmarks of our products. This role collaborates closely with production staff, shift leaders, and engineering teams to ensure that all questionable materials are...
-
Quality Assurance Chemist
6 days ago
Fall River, Massachusetts, United States Actalent Full timePosition Overview:This role in Quality Control/Quality Assurance involves conducting routine analyses utilizing various chemical methodologies. The organization is seeking a candidate with substantial experience in the pharmaceutical sector who can integrate seamlessly and contribute positively from the outset.Key Responsibilities:Preparation, evaluation,...
-
Lead Quality Assurance Strategist
6 days ago
Eagle, Wisconsin, United States Generac Full timeAt Generac, we are committed to enhancing safety, innovation, and productivity in our global community. Our mission is to foster a collaborative environment where diverse perspectives unite to deliver reliable products and exceptional service to our customers.The Lead Quality Assurance Strategist will oversee the development, coordination, and execution of...
-
Information Assurance Analyst
1 month ago
Patuxent River, United States Aviation Systems Engineering Company Full timeDescription What You'll Do: As the Information Assurance Analyst, you will provide critical IT, cyber security, network management/deployment, video teleconferencing (VTC) equipment, and database management support within NAVAIR's Air-to-Air Missiles Program Office (PMA-259). PMA-259 is responsible for the acquisition, development, and sustainment of...
-
Senior Quality Assurance Engineer
6 days ago
Middle River, United States Actalent Full timePosition Title: Senior Quality Assurance EngineerPosition OverviewThe Senior Quality Assurance Engineer will oversee all quality-related functions for a designated program within the Composite Bonding sector. This role is crucial in ensuring that all engineering and regulatory standards are adhered to, ultimately enhancing customer satisfaction and safety....
-
Senior Software Quality Assurance Engineer
5 days ago
Patuxent River Estates, Maryland, United States BGI Full timeJob TitleSoftware Quality Assurance Analyst and TesterPosition OverviewThe Software Quality Assurance Analyst and Tester role involves ensuring the integrity and functionality of software products through rigorous testing and evaluation processes. The position is critical in supporting advanced synthetic training environments utilized in various defense...
-
Quality Assurance Specialist
6 days ago
South River, New Jersey, United States Paragon Staffing, LLC Full timeParagon Staffing, LLC is dedicated to bridging the gap between job seekers and employers looking for temporary, contract, or permanent roles.Position OverviewThe Quality Assurance Specialist will be instrumental in guaranteeing that products are packaged accurately and adhere to quality benchmarks prior to dispatching to clients. The primary goal of the QA...
-
Quality Assurance and Compliance Manager
3 days ago
Patuxent River, United States Amentum Full timeQuality Assurance and Compliance Manager is responsible for ensuring that products, services, and processes meet established quality standards. This involves monitoring, inspecting, and proposing measures to correct or improve these aspects. The ideal candidate will prepare and implement quality assurance policies and procedures, perform routine inspections...
-
Registered Nurse Quality Coordinator
2 months ago
Eagle River, United States Alaska Regional Hospital Full timeDescription IntroductionAlaska Regional Hospital is committed to investing in the latest technology enabling nurses to work more efficiently. Are you passionate about delivering patient-centered care? Submit your application for Quality Coordinator position and spend more time at the bedside with the patient.BenefitsAlaska Regional Hospital, offers a total...
-
Quality Assurance Manager
1 week ago
Patuxent River, United States Amentum Full timeThe Quality Assurance Manager (QAM) serves as the focal point in the Contractor’s Program Office for all quality assurance activities. The Quality Assurance Manager shall have at least 10 years of experience, of which eight shall be in maintaining complex, turbine powered, fixed-wing aircraft to include complex airframe modifications and five of the...
-
Quality Control/ Quality Assurance Data Reviewer
2 weeks ago
Pearl River, United States Germer International - Pharmaceutical Recruiting Full timeOur pharmaceutical client, is looking for a Data Reviewer to join their team! If you are someone who wants to be apart of a growing and technical environvment and gain further exposure to Quality systems, this might be the role for you! This position requires experience with hands on testing in a Quality Control laboratory operating within a cGMP...
-
Quality Control/ Quality Assurance Data Reviewer
2 weeks ago
Pearl River, United States Germer International - Pharmaceutical Recruiting Full timeOur pharmaceutical client, is looking for a Data Reviewer to join their team! If you are someone who wants to be apart of a growing and technical environvment and gain further exposure to Quality systems, this might be the role for you! This position requires experience with hands on testing in a Quality Control laboratory operating within a cGMP...
-
Quality Assurance Specialist
5 days ago
Patuxent River Estates, Maryland, United States Meggitt Full timeCompany Overview: Meggitt is dedicated to delivering innovative solutions that support the defense and aerospace sectors. Our commitment to excellence drives us to provide superior services and products that meet the highest standards of quality.Position Summary: We are seeking a Quality Inspector B to join our team. The Quality Inspector will play a crucial...
-
Quality Assurance Specialist
5 days ago
Patuxent River Estates, Maryland, United States Meggitt Full timeCompany Overview: Meggitt is dedicated to delivering innovative solutions that support our customers in various sectors, ensuring the highest standards of quality and service.Position Summary: We are currently looking for a Quality Inspector B to enhance our operations. The Quality Inspector will play a crucial role in ensuring compliance with industry...
-
Auditor, Quality Assurance Specialist
2 days ago
River Grove, Illinois, United States LeMaitre Vascular Inc Full timeJob SummaryWe are seeking a highly skilled Auditor, Quality Assurance Specialist to join our team at LeMaitre Vascular Inc. The successful candidate will be responsible for ensuring the quality and integrity of our cardiovascular tissue bank operations.Key ResponsibilitiesQuality Review: Conduct thorough reviews of documents generated during tissue recovery,...
-
Quality Assurance Specialist
6 days ago
Patuxent River Estates, Maryland, United States ManTech International Corporation Full timeJoin a Leading Organization and Contribute to National SecurityBecome a vital member of a diverse team at ManTech International Corporation, where our employees are our top priority. At ManTech, you will play a crucial role in safeguarding our national interests while engaging in innovative projects that provide opportunities for career growth.We are...
-
Auditor, Quality Assurance Specialist
7 hours ago
River Grove, Illinois, United States LeMaitre Vascular Inc Full timeJob Description**Job Title:** Auditor, Quality Assurance Specialist**Job Summary:** We are seeking a highly skilled Auditor, Quality Assurance Specialist to join our team at LeMaitre Vascular Inc. The successful candidate will be responsible for ensuring the quality and integrity of our cardiovascular tissue bank operations.Key Responsibilities:**Quality...