Case Manager

2 weeks ago


Alameda, United States Felton Institute Full time

Job Description:

Case Manager (Temporary)

Adult Protective Services Case Management

Alameda County

Agency Overview

Founded in 1889, Felton/Family Service Agency of San Francisco is the oldest nonsectarian, nonprofit charitable social-services provider in the City and County of San Francisco, with programs throughout the SF Bay Area. Our mission is to strengthen families by providing caring, effective, and innovative social services, with special emphasis on the needs of low-income families, children, and the elderly and disabled people, thus improving the quality of life for all San Franciscans.

Program Description

The Adult Protective Case Management Program, under contract with Alameda County Adult Protective Services, provides time-limited case management services with the goal of assisting functionally impaired seniors and adults with disabilities obtain services that promote and maintain optimal functioning, as identified by APS. These services are provided within a system of support within the agency and with close collaboration with other support systems, such as In-Home Supportive Services, Meals on Wheels, housing, and other services. A specialization of this program is the additional expertise within the agency of mental health assessment and services, with a goal of providing warm linkages for clients to mental health services, if needed.

Job Description and Responsibilities

The Case Manager is responsible for direct service, working with the lead case manager in this program and under supervision of the program director. Direct service responsibilities include intake, assessment, completing the care plan as provided by APS or updating it, coordinating among service providers, following up and monitoring, reassessm ent, and discharge and transitioning care within six-month s. The Case Manager uses the agency's electronic health record. The Case Manager also participates in a supervisory collaborative and meets regularly with the supervisor and other case managers in Alameda County for case review and consultation, as well as participating in relevant trainings and collaborative efforts within the agency. Additional responsibilities include advocating with outside agencies on behalf of clients to secure benefits, housing and resources, and maintaining a professional working relationship with providers and other support systems. This direct service position will work with other Felton clinical case managers to allow for increased access to mental health services or other services needed for the APCM clients.

Minimum Qualifications

  • A minimum of 2 years of experience working with older adults
  • BA/BS Degree in Social Work, Counseling, Psychology, Gerontology or related human services field, or equivalent in related experience
  • Strong collaborative skills with team members and community partners
  • Solution-focused, fast-paced, person-centered
  • Knowledge of Alameda County community resources
  • Knowledge of human behavior and performance

Additional Information:
Division: Senior
Position: Until 30th June 2024

SEND RESUMES TO: "jobs@felton.org"


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