Customer Relations Trainee
3 weeks ago
Do you love interacting with people? Do you strive to provide unmatched customer service? If you answered yes, then our Customer Relations Trainee role might be for you
Moxie Management is a top-rated sales and marketing agency in the White Plains area. We take pride in representing top global brands in telecommunications, renewable energy, home improvement, and more. Our direct, personalized approach allows us to drive customer engagement for our clients and sets us apart from the competition. As we take on new ventures in the White Plains area, we are in need of a driven Customer Relations Trainee to go above and beyond for our customers
What Will You Be Doing As A Customer Relations Trainee?
- Present our clients' products and services directly to consumers in a confident, compelling manner to drive sales
- Build strong relationships with customers throughout the sales process by actively listening to their needs and providing tailored solutions
- Input customer information, order details, and sales contracts into our POS system
- Stay updated on the latest promotions and deals to effectively communicate them to customers during sales interactions
- Attend virtual and onsite training sessions alongside fellow Customer Relations Trainees to hone in on customer service and sales techniques
- Diversity & Inclusion
- Equal Opportunity Advancement
- Training & Development
- Mentorship Programs
- Biweekly team events
- High school diploma or GED is required
- 0-2 years' experience in customer service, retail sales, hospitality or a related field
- Strong public speaking skills and the ability to confidently interact with customers, clients and teammates
- Solution-oriented mindset and resilience in overcoming challenges
- Exceptional time management and organizational skills
- The ability to work flexible hours including evenings and weekends as needed
Moxie Management is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
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