Desktop Support Specialist
4 weeks ago
Title:Desktop Support Specialist - PC
Location: Concord, NH (Onsite)
Duration: 6+ Months
Type: Contract
Note:
Inperson interview only
Local Candidates will be considered
Responsibilities:
Previous experience provisioning and deploying desktop hardware including desktops, laptops and peripherals is required. Experience troubleshooting basic desktop laptop/hardware/software issues is required. Experience provisioning equipment with Microsoft technology (SCCM) if preferred but not required.
Performs preliminary troubleshooting and technical assistance for hardware and associated software.
Resolves customer issues where applicable and within position skill set.
Escalates customer issue appropriately.
Maintains professional and friendly demeanor in all interactions with customer base and internal/external teams.
Unpacking, staging desktop and laptop hardware to prepare for deployment to agency
Imaging and installation of software onto devices
Required Skills:
Previous experience provisioning and deploying desktops, laptops, and peripherals
Experience troubleshooting basic
desktop/laptop hardware/software
issues
Experience provisioning
equipment with MS SCCM
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