Warehouse Customer Service Representative

4 weeks ago

Monroe, United States Wagner Logistics Full time
Join our warehouse adventure Wagner Logistics isn't just your average logistics company-we're a dynamic team of adventurers, weaving magic into every step of the supply chain industry. As one of the top 50 Third-party logistics companies, we specialize in distribution center management, warehousing, transportation, order fulfillment, product assembly, and packaging. With us, every day is a new quest filled with excitement and opportunity Why you'll love Wagner Logistics:
  • Fantastic Benefits: Dive into family, health, dental & vision plans, 401k with company match & more
  • Paid Time Off: Because we believe in work-life balance.
  • Competitive Wages: We value your hard work & dedication
Summary: As a Customer Service Representative (CSR) at Wagner Logistics, you'll be the face of our company, dedicated to providing exceptional service to our valued customers. Your role involves promptly and courteously responding to inquiries, efficiently processing orders, and skillfully handling any complaints that may arise. Additionally, you'll take charge of vital administrative tasks like precise data entry, managing phone calls, coordinating appointments, and supporting various clerical duties as needed. Join our team and become integral to our commitment to customer satisfaction and operational excellence. What You'll Be Doing:
  • Utilize Warehouse Management applications to input data meticulously.
  • Efficiently process and input customer orders while ensuring accuracy.
  • Generate outbound orders and meticulously check inventory for product availability.
  • Prepare all essential paperwork and gather necessary information for customer orders, meticulously noting any special requests.
  • Collaborate with operations personnel to fulfill special or urgent shipping requests promptly and effectively.
  • Handle inbound receipts with precision and prepare customer invoices accurately and in a timely manner.
  • Maintain meticulous damage records and manage the record-keeping process for returned merchandise.
  • Provide professional and courteous responses to phone calls and emails, reflecting a solid business acumen.
  • Operate office machines and computers proficiently to execute duties effectively.
  • Oversee all paperwork associated with orders, maintaining organized files for easy retrieval.
  • Prepare and compile reports as instructed by management, ensuring accuracy and timeliness.
  • Uphold a clean and well-organized office environment to facilitate efficient workflow.
  • Foster excellent relationships with customers and colleagues by promptly addressing inquiries and resolving complaints courteously and efficiently.
  • Report customer feedback promptly and comprehensively to management, including any signs of dissatisfaction.
What You Need: A. Education: High School diploma preferred. B. Experience: Minimum of one year of direct experience in a similar position. C. Knowledge/Experience/Skills:
  • Proficiency in general office tasks, including telephone etiquette and computer skills in customer service.
  • Excellent verbal and written communication abilities, ensuring clear and concise interactions.
  • MS Office, specifically Word & Excel.
  • Strong numerical skills, including accurate counting and basic math calculations.
  • Legible handwriting and organizational prowess for effective task management and multitasking.
  • Capability to comprehend written policies and procedures and follow oral instructions accurately.
  • Adaptability to evolving operational demands and customer needs.
Attributes:
  • Detail-Driven Devotee: Precision is your middle name; accuracy is your game.
  • Collaboration Connoisseur: Teamwork makes the dream work, and you're the conductor of collaboration.
  • Proactive Problem-Solving Prodigy: Spot issues before they become a showstopper and bring solutions to the stage.
Are you ready to lead the charge in ensuring top-notch customer service and satisfaction? As a Customer Service Specialist at Wagner Logistics, you'll play a pivotal role in creating a culture of exceptional service and satisfaction throughout our organization. If you're passionate about delivering outstanding customer experiences and have the skills and qualifications to excel in this role, seize this exciting opportunity Join us in our mission to elevate customer service to new heights - apply now and become a valued member of our dynamic team Physical Demands and Work Environment:
  • Prolonged periods of sitting or standing at a workstation while using a computer.
  • Occasional lifting and carrying of lightweight objects or materials, such as office supplies or packages.
  • Fast-paced office environment with frequent interaction with customers and colleagues.
  • Moderate noise level due to phone calls and conversations.
  • Regularly use office equipment such as computers, phones, and printers.
Wagner is proud to be an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, gender, religion, sexual orientation, gender identity, national origin, disability, veteran or other protected status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Equal Opportunity Employer/Disability/Protected Veterans

  • Customer Service Representative

    7 days ago

    Monroe, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a contract for a Customer Service Representative position in Monroe, North Carolina. This role is central to multiple teams and involves a range of customer service and administrative duties. Responsibilities:• Ensuring a high-quality customer experience and developing good rapport with customers• Handling...

  • Customer Service Representative

    4 weeks ago

    Monroe, United States Mr. Appliance Full time

    Do you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community?If so, we are looking for you! Mr. Appliance is a World Class customer service company who happens to excel at repairing appliances. We are looking...

  • Customer Service Representative

    2 weeks ago

    Monroe, New York, United States Burlington Full time

    We are seeking a skilled Customer Service Representative to join our team at Burlington Stores, Inc.In this role, you will be responsible for delivering world-class customer service, maintaining a neat and organized sales floor, and supporting day-to-day store operations. As a Customer Service Representative, you will be an ambassador of the Burlington...

  • Customer Service Representative

    3 weeks ago

    Monroe, Louisiana, United States Torrid Full time

    Job Summary: We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Torrid. This individual will be responsible for providing exceptional customer service to our guests, addressing their concerns, and resolving issues in a timely and professional manner.About the Role: As a Customer Service Representative, you will...

  • Customer Service Representative

    2 weeks ago

    Monroe, New York, United States Wal-Mart Stores , Inc. Full time

    **Job Summary**We are seeking a Customer Service Representative to join our team at Walmart. As a Customer Service Representative, you will be responsible for providing exceptional customer service and helping customers find the products they need.**Salary**The estimated salary for this position is between $15.00 and $26.00 per hour, with additional...

  • Customer Service Representative

    4 weeks ago

    Monroe, United States Meenan Full time

    Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Service Representatives. You will handle inbound and outbound customer service calls from...

  • Customer Service Representative

    4 weeks ago

    Monroe, United States Meenan Full time

    Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Service Representatives. You will handle inbound and outbound customer service calls from...

  • Customer Service Representative

    14 hours ago

    Monroe, United States Meenan Full time

    Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Service Representatives. You will handle inbound and outbound customer service calls from...

  • Customer Service Representative

    22 hours ago

    Monroe, United States Meenan Full time

    Are you interested in taking your career to the next step with an industry leader? We have just the opportunity for you! We are a leading home services provider and due to our continued growth we are looking for personable and reliable individuals to serve as Customer Service Representatives. You will handle inbound and outbound customer service calls from...

  • Customer Service Representative

    2 weeks ago

    Monroe, Louisiana, United States Sam's Club Full time

    Job Title: Customer Service RepresentativeWe are seeking a friendly and enthusiastic Customer Service Representative to provide exceptional member experiences. As the heart of our front end, you will play a major role in creating a positive experience for our members.You will be the first point of contact for many members, so it's essential to have a smile,...

  • CUSTOMER SERVICE REPRESENTATIVE

    16 hours ago

    Monroe, United States Family Dollar Full time

    Family Dollar - 108 E SUNSET DR [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...

  • CUSTOMER SERVICE REPRESENTATIVE

    16 hours ago

    Monroe, United States Family Dollar Full time

    Family Dollar - 3038 DESIARD ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...

  • Customer Service Representative

    3 months ago

    Monroe, United States Circle K Full time

    Circle K - 560 Lincoln Rd [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...

  • Customer Service Representative

    3 months ago

    Monroe, United States Waste Connections Full time

    Why Choose Us? We are Waste Connections, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We're proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust...

  • Customer Service Representative

    4 months ago

    Monroe, United States Holiday Companies Full time

    Holiday Stationstores - 1296 N. Monroe Street [Retail Associate / Team Member] As a Customer Service Representative at Holiday Stationstores, you'll: Provide prompt, courteous customer service; Ring up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for products sold; Perform multi-function...

  • Customer Service Representative

    3 months ago

    Monroe, United States Waste Connections Full time

    Why Choose Us? We are Waste Connections, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We're proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust...

  • Customer Service Representative

    2 weeks ago

    Monroe, Washington, United States Big 5 Full time

    About the RoleWe are looking for a highly motivated Customer Service Representative to join our team at Big 5. In this role, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a positive store environment.Key ResponsibilitiesProvide excellent customer service by assisting customers with purchases and...

  • Customer Service Representative

    2 weeks ago

    Monroe, Michigan, United States PetSmart Full time

    PetSmart Job OpportunityWe are seeking a Customer Service Representative to join our team at PetSmart. Key Responsibilities:Welcome and assist customers in finding the pet care products and services they need.Facilitate the checkout process as a cashier.Ensure the safety of all living pets in the store, including fish, reptiles, birds, and small animals.Help...

  • Customer Service Representative

    2 weeks ago

    Monroe, North Carolina, United States Jackson Hewitt - 3575 Full time

    As a Client Service Associate at Jackson Hewitt - 3575, you will be responsible for providing exceptional customer experiences and delivering top-notch support to our clients. With an estimated salary of $40,000 per year, this role is perfect for individuals who thrive in fast-paced environments and possess excellent interpersonal and communication...

  • Customer Service Representative

    1 week ago

    Monroe, United States AppleOne Full time

    Job DescriptionJob DescriptionCustomer Service Representative Location: Charlotte area Job Overview: We are seeking a motivated and personable Customer Service Representative (CSR) to join our team in the Charlotte area. The ideal candidate will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues...