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Title Clerk

2 months ago

Austin, United States Swickard Auto Group Full time

Job Type

Full-time

Description

Our guests seek luxury, value, and world-class service. As a Title Clerk, you will contribute to the success of our dealerships by effectively processing paperwork to ensure a seamless experience for our guests. You will impact whether we become our guest's favorite place to purchase, lease, or service their vehicle.

What Winning Looks Like:

  • Title Transfers: Process title transfers for all vehicle sales, ensuring accuracy and compliance with state and federal regulations.
  • Lien Releases: Handle lien releases and payoff certificates for financed vehicles.
  • Documentation: Prepare and maintain accurate documentation for all title transactions, including title applications, lien release forms, and other necessary paperwork.
  • Data Entry: Input title information into the dealership's management system.
  • Customer Service: Provide excellent customer service by answering questions and resolving title-related issues.
  • Compliance: Ensure compliance with all applicable state and federal laws and regulations regarding vehicle titles.
  • Other Duties: Perform other duties as assigned, such as assisting with vehicle registration or DMV transactions.
Skills Needed to Win:
  • Demonstrates a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
  • 3+ years of general office experience
  • Automotive Accounting and Reynolds & Reynolds experience preferred
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Understand deadlines and apply an appropriate sense of urgency and prioritization to all tasks
  • Professional appearance and work ethic
  • Strong attention to detail
  • Team-oriented and comfortable in an open office
  • Ability to work overtime as needed during month end and the first business day of each month
Benefits of Working at Swickard:
  • Career Path - Swickard isn't just a J-O-B. You'll learn and grow into different roles and be able to take on new leadership responsibilities.
  • Open Service Appointment Schedule - customers schedule service appointments with us when it's convenient for THEM. This means we maintain a bustling shop with more work and greater income potential for the service team.
  • Progressive pay plans: As your tenure increases and you complete more certifications, we'll pay you more
  • Paid manufacturer training - we'll pay to help you gain new certifications and advance your career with some premier manufacturers.
  • We are an Equal Opportunity Employer and value diversity and inclusion at our company.
Competitive benefits package:
  • Insurance: medical, dental, vision, life and pet insurance
  • Optional disability coverage
  • 401k plan - invest in your future.
  • PTO and paid holidays
About Us
  • We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
  • We're a hospitality company that happens to sell cars, parts, and service.
  • We are a team. Everyone plays a role in our success.
  • Culture: We want to be our customers' favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work
  • Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
  • We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.

Most people have a stressful experience buying or servicing their car. It shouldn't be that way. We're looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn't just what we do, it's who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?

To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes.