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Director, Operations
1 month ago
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Director, Operations
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Sonrava Health
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Overview
Our Company is looking for a bright, motivated District Manager (Practice Development Manager). The Practice Development Manager will lead a region of our offices with the primary responsibility of ensuring financial, operating, and patient care excellence. This position has accountability for key financial and operating results within the region and is responsible for the overall leadership and development of the region's management team. The Practice Development Manager will have a passion for building high-performing teams that are dedicated to achieving results and supporting the company's values and goals. This position requires collaborating with office management, both clinical and non-clinical, Clinical Directors, and Corporate Leadership in regard to dental office financial and operating metrics, leadership, communication, motivation, and patient care. Our team consists of over 600 professionals and staff at our corporate headquarters in Orange, California and more than 250 dental clinic locations.
Job Responsibilities/Duties:
Growth and Execution
Work with operations and finance to develop and finalize budgets
Analyze business and financial data to recognize trends, build on strengths, improve weak areas, and identify anomalies occurring in the region
Develop action plans to improve
Provide leadership, direction, and communication necessary to achieve budget results and operating goals for each office in the region
Oversee and ensure office management and staff is focused on providing consistent, excellent patient service
Maintain working knowledge of competitors in the marketplace and stay well-networked within the region
Operational Oversight
Oversee region to ensure that priority projects and initiatives are executed and brought to completion
Oversee the opening of all new offices in the region and ensure an immediate positive contribution
Oversee compliance with federal, state, and local regulations that impact business operations
Oversee compliance with company policies and practices
People Development, Retention and Succession Planning
Manage office teams in areas of performance
Counsel managers and ensure managers counsel employees
Give positive feedback and address performance issues quickly and thoroughly
Oversee and lead ongoing succession planning in the region
Serve as a role model of our company Values
Qualifications
Qualifications and Education Requirements:
MBA or Masters of Health Administration degree from an accredited university preferred
Or Bachelors in Business Administration with a minimum of two (2) years related work experience as a Business/Office Manager
Minimum five years of experience as a multi-unit manager
Prior P&L budget management & financial analysis experience
Able to balance the necessary skills to achieve success with business results as well as people development
Able to implement company strategic vision into actionable steps
Support for our company's growth and commitment to our values
Versatility in working with analytical and financial data, including budgets, financial statements, and creative information systems tools and reports
Good judgment and a strong grasp of people to work well with our employees, management, and patients
Able to build relationships across the organization
Strong project management and problem-solving skills
Excellent written and oral communication skills
Excellent time-management and prioritization skills
Able to travel within the region and to the corporate office on a regular basis
Excellent computer skills with proficiency in Microsoft Office (Excel, Word, etc)
Multilingual preferred
Candidate must be local to the assigned territory
Seniority level
Director
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Railroad Equipment Manufacturing
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