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Collections Analyst

3 months ago

Woburn, United States Global Channel Management Full time

We are looking for a dedicated Collections Analyst to join our team and play a crucial role in managing and optimizing our accounts receivable. If you have a knack for numbers and enjoy problem-solving in a collaborative environment, this is the perfect opportunity for you to contribute to our financial success while growing your career with us.

Responsibilities

Review and analyze customer accounts to identify overdue payments. Communicate with clients to resolve billing issues and negotiate payment plans. Maintain accurate records of all collection activities and customer interactions. Collaborate with the finance team to reconcile accounts and update balances. Prepare regular reports on collection status and progress for management. Provide exceptional customer service while handling sensitive financial information. Stay updated on industry regulations and best practices for debt collection.

Qualifications

Strong analytical skills to assess and manage financial data effectively. Excellent communication abilities for interacting with clients and team members. Proficiency in using financial software and tools for efficient data processing. Detail-oriented mindset to ensure accuracy in all financial records and transactions. Ability to work independently and collaboratively in a fast-paced environment. Strong problem-solving skills to address and resolve collection issues promptly. Experience in collections or related financial fields is a plus.

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