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Assistant Service Manager

4 months ago

Marietta, United States Ed Voyles Automotive Full time
Service Manager

If you are driven to help people, passionate about customer service, and ready to lead a successful service team, then this opportunity is for you. We're searching for an automotive Assistant Service Manager who is motivated to excel, and serious about a true career in this highly competitive industry. As service manager, our customers, and your team, will look to you for guidance, leadership and expertise.

Job Responsibilities
  • Forecast and meet monthly, quarterly and annual goals
  • Fully understand and comply with all federal and state regulations pertaining to the service dept,
  • including hazardous waste disposal and OSHA
  • Hire, train, motivate and support all members of the service department
  • Assist with any escalated client situations in alignment with company policy
  • Maintain high customer satisfaction standardsCSI
  • Serve as a liason between the dealership and Honda factory representatives
  • Perform managerial tasks such as payroll corrections, time off request, etc.
Qualifactions:

Automotive experience within a service department required

Serive Management experience strongly preferred

Service Advisor with 3+years of experience encouraged to apply

Proven track record of excellent CSI

Valid Drivers License and good driving record, per company standards

An enthusiastic, motivated and energetic person who has a personal determination to

overcome possible objections while providing outstanding customer experience.

Process and detail oriented with developed organizational and computer skills

Professional personal appearance

Excellent oral and written communications abilities

Confident in ability to work under pressure and prioritize
  • Compensation
Compensation is based on experience and commensurate with Fortune 500 companies.

Benefits

In addition to career-long personal development, our associates enjoy a number of benefits, including:
  • Medical, Dental and Vision Insurance
  • Flexible Spending and Health Savings Accounts
  • Supplemental Life Insurance
  • Short-term & Long-term Disability
  • Accident and Critical Illness Coverage
  • 401K with Company Match
  • Paid Vacation
  • Paid Personal Time
  • Paid Holidays
  • Employee discounts on vehicles, parts and service

Our Company

Through a long history of service to our customers and community, Ed Voyles Automotive Group has earned the reputation as a local and industry leader. We have been in business for over 65 years and are one of the largest, family-owned, privately held dealership groups in the metro Atlanta area. We know that this reputation is a direct result of the loyalty, commitment and continued efforts of our employees.

Since Mr. Voyles opened his first dealership in 1952, we have been committed to providing employees with a great atmosphere to work in, where supporting each other to grow and be successful is part of our culture. Today, we are committed to recruiting long-term employees and developing talent from within. We strive to be innovative leaders in work environment, management and people development that extends beyond the automotive industry. At Ed Voyles Automotive Group, our commitment to our employees gives them balance in life - where equal consideration is given to our business priorities as we give to our family priorities.