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Operations Specialists

4 months ago

Pensacola, United States Let AllegiantVETS Full time
Job Description
Position Overview: We are seeking a highly skilled Operations Specialist to join the team and be at the

forefront of expansion initiatives. The ideal candidate will have a strong background in operations within

client-focused environments, preferably in government services or similar sectors.

Key Responsibilities:
•Manage and optimize client portfolios and service operations to ensure excellent service delivery.
•Develop and implement strategies to enhance customer satisfaction and operational efficiency.
•Handle complex inquiries and issues, providing timely and accurate resolutions.
•Coordinate with different departments to improve service integration and responsiveness.
•Monitor and report on service performance metrics, making recommendations for improvements.

Requirements

Requirements:
•Bachelor's degree in Business Administration, Communications, Military Experience, or a related field.
•Minimum of 4 years' experience in an operations role.
•Exceptional interpersonal and communication skills.
•Strong analytical and problem-solving skills.
•Proficient in CRM software and Microsoft Office.
•Preferably strong NCOs E4s/E5s with MSG/Security Forces experience.

Benefits

Competitive Benefits Package:
•Competitive salary with annual raises over 10%
•Annual performance bonuses
•Monday to Friday work schedule, 0800 to 1600
•Free snacks and refreshments
•Telework support with home workstations and backup generators
•Fully equipped office workstations
•Two weeks of paid leave for service members transitioning to civilian work
•IRA with company match up to 3%, fully vested from day one
•Company-paid medical, dental, and vision insurance
•Up to $40 per month for gym membership, including initial trainer costs
•Vacation days with $1,000 reimbursement per year for new hires
•Four paid sick days, with additional days available with a doctor's note
•Paid funeral leave, national and federal holidays, including the Friday after Thanksgiving and Christmas

Eve
•Paid time for scheduled appointments and non-charge time away from work
•Education reimbursement for job-related continuing education