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Receptionist, Central Office

1 month ago

Homestead, United States Allegheny Intermediate Unit Full time
Description

Job Title: Receptionist

Position Summary: This position is accountable for creating a welcoming experience for our districts, team members, and guests. This position is responsible for the front office administration including answering the office main phone line, screening and transferring calls to relevant parties, greeting clients and guests, and general office support.

Duties and Responsibilities:

  1. Acts as the first touch to incoming guests and staff, providing a welcoming, assistive experience.
  2. Answers, routes and trouble-shoots inbound phone and email correspondence, delegating to appropriate departments as needed.
  3. Oversees the mail, package and delivery process and assures the office supplies and inventory management is monitored and stocked appropriately.
  4. Assists with administrative work and projects, including but not limited to, scheduling management, events assistance, and internal correspondence matters.
  5. Works closely with building management for operational assistance including managing cubicle keys and the building lost and found.
  6. Helps maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
  7. Utilize and help manage the conference room scheduling system to reserve and confirm reservations, make signage, and adjust schedules to maximize meeting space.
  8. Contacts vending machine providers regarding service-related issues.
  9. Other duties as assigned.
Qualifications

1. Minimum of high school diploma or GED.

2. One year of related experience preferred.

3. Ability to operate in a pleasant, professional, and tactful manner.

4. Ability to operate a multiple-line telephone console and greet clients, vendors and visitors.

5. Excellent written and oral communication skills, as well as the ability to multitask and prioritize.

6. Organized, with attention to detail and excellent follow-up skills.
  1. Some knowledge of Microsoft Office Suite, MS Teams and SharePoint is required.


Additional Requirements:

1. Current Act 114, Act 34, Act 151 and NSOR Clearances required prior to an offer (Must be dated within 1 year of hire date).

2. School Personnel Health Record (Form H511.340) must be completed and received by Human Resources prior to hire date.

Working Conditions:

The physical demands described here must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may enable individuals with disabilities to perform essential functions.

1. Sitting for an extended period of time

2. Lifting, carrying, pushing, pulling 25 pounds

3. Ability to kneel, crouch, bend and reach to retrieve and handle teaching materials and supplies

4. Moving fingers and hands in a repetitive manner

5. Ability to speak clearly and distinctly when communicating with limited English-speaking customers

6. Hearing clearly

7. Adequate vision to perform duties

The information in this job description is for compliance with the Americans with Disabilities Act (ADA) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position, and additional duties may be assigned.

Disclaimer: The preceding description is not designed to be a complete list of all duties and responsibilities required of this position.

Reports To: Assistant Director, Facilities

Department: Facilities

Position Schedule: This is a full-time, -day calendar position. Days and hours of work are Monday through Friday. Hours of work are from 7:45 a.m. to 3:45 p.m. Hours depend on the needs of the districts and other groups. Occasional evening and/or weekend work may be required as job duties demand.

Salary: Grade 9

Benefits: Professional Support

To Apply: Create an online application and upload a cover letter, resume, PA Certificate (if applicable), and transcripts at the AIU Career Site.

Please send any questions to: recruitment@aiu3.net

The Allegheny Intermediate Unit is an equal opportunity education institution and will not discriminate on the basis of race, color, national origin, ancestry, religion, sex, sexual orientation, age, handicap, or limited English proficiency in its educational programs, services, facilities, activities or employment practices as required by Title IX of the 1972 Educational Amendments, Title VI and Title VII of the Civil Rights Act of 1964, as amended, Section 504 Regulations of the Rehabilitation Act of 1973, the Age Discrimination in Employment Act of 1975, Section 204 Regulations of the 1984 Carl D. Perkins Act, the Americans with Disabilities Act, or any other applicable federal or state statute.