Customer Intake Associate Part-Time

4 weeks ago

Las Vegas, United States AYR Wellness Full time

Company Description

AYR Wellness is a publicly traded, multi-state cannabis company with more than 85 dispensaries. We are one of the largest scale producers of high-quality cannabis in the U.S., and our purpose is to be a force for good. People are at the heart of everything we do, and we are passionate about bringing progress and positive changes to our communities, our industry, and our world.

Our talented and reliable team members are the foundation of our business and investing in exceptional talent is paramount to our success. The key to building a culture where everyone can thrive starts and ends with our teams. Their collective courage and kyndness sets AYR apart. Your career growth at AYR is limitless, and we believe in creating an environment where everyone can flourish and win together.

Job Summary

The Intake position is the initial first point of contact for our Dispensaries. So, you set the tone It is imperative that all patients and customers are greeted, both in-person and over-the-phone, with a positive and warm welcome. Must have strong customer service skills, a great outgoing attitude, along with a stellar work ethic. The Intake team member is also responsible for cleanliness of the front desk and lobby area.

Duties and Responsibilities

  • Provides the highest level of customer service while interacting with patients and customers on-site and over the phone by having an optimistic attitude and welcoming personality.
  • Process-in patients and customers by validating identification and entering information into our POS system.
  • Operate front desk responsibilities such as answering phones, emails, checking-in patients, and updating patient files.
  • Provide all new patients/customers with a brief explanation of services.
  • Become well educated with all cannabis products offered and/or be willing to learn
  • Manage all visitor access of vendors, contractors, etc., partnered with Store Manager or Assistant Manager
  • Act as the liaison to all departments on security needs
  • Motivated to learn and execute new tasks during downtime

Qualifications

  • Must stay current and adhere to all policies and regulations of the state cannabis agency.
  • Must meet age requirement as outlined by state cannabis agency.
  • Able to pass all background checks as required by state cannabis agency.
  • Able to accommodate scheduling that may include varied shifts, weekends and holidays.
  • Maintain regular and punctual attendance.
  • Must be able to communicate effectively with customers/caregivers and team members.
  • Prior customer service experience in a hospitality, pharmacy, customer services or retail environment.
  • Works in a timely manner and strives to increase productivity
  • Demonstrated oral and written communication capabilities

Education

  • High school diploma/GED required

Experience

  • 1-3 years working in a retail setting or inventory setting

Competencies (Knowledge, Skills, and Attitude)

  • Customer Obsessed: Dedicated to creating a remarkable experience for both internal and external customers; builds rapport and maintains meaningful and effective relationships creating trustful, authentic connections; viewed as a good listener and is easy to approach and talk to and is often in the know early in any given situation.
  • Relationship Building: Viewed as a truthful individual who shares authentic and constructive feedback in a respectful manner in the spirit of being a force for good; builds mutual respect and trust by listening, learning, and acting with compassion to encourage others in discovering their genius; takes responsibility for mistakes and offers impactful solutions; recognizes personal strengths and weaknesses; seeks and openly welcomes feedback for continuous improvement and personal growth.
  • Results Oriented: Empowered with the knowledge of their potential this person learns quickly when facing new problems; a relentless and versatile learner, open to change, analyzes successes and failures for continuous improvement, experiments and will try anything to find solutions that support an ecosystem of knowledge; enjoys challenge of unfamiliar tasks, quickly grasps the essence and underlying structure of anything.
  • Functional/Technical Skill: Possesses functional and technical knowledge and skills to perform at a high level of accomplishment; understands how their job function supports being a force for good

Direct reports

  • No direct reports

Working conditions

  • Work is primarily performed in a dispensary setting. The working area may be odorous at times and loud due to fans and filtration systems, fluctuating between cold and warm temperatures
  • Involves frequent contact with staff, vendors and customers. Work may include dealing with law enforcement and occasional State inspectors

Physical requirements

  • Able to perform general administrative activities
  • Frequently operates computer/POS system and other standard office equipment such as printers, phones and photocopy machines.
  • The person in this position must be able to remain in a stationary position when checking in customers or when operating the register.
  • Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary.
  • Ability to twist, turn, bend, stand and walk as required to perform the duties associated with functioning as a dispensary agent

Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.

At AYR Wellness, our vision is to be a force for good in all we do and to bring lasting positive change to our communities, our industry, and our world. And it wouldnt be possible without our exceptionally talented team. Were proud to be an equal opportunity employer that celebrates the uniqueness of each employee and supports their individual journey in finding their genius and pursuing their passion.

AYR Wellness is committed to the policy that all persons have equal access to employment. We strongly encourage applications from people of color, persons with disabilities, women, and the LGBTQ+ community, regardless of age, gender, religion, marital or veterans status.

recblid xwlenghv6ijtlkbwlpoj17ohh9xtj5

  • Customer Intake Associate

    1 month ago

    Las Vegas, United States AYR Wellness Full time

    Company Description AYR Wellness is a publicly traded, multi-state cannabis company with more than 85 dispensaries. We are one of the largest scale producers of high-quality cannabis in the U.S., and our purpose is to be a force for good. People are at the heart of everything we do, and we are passionate about bringing progress and positive changes to our...

  • Legal Intake Verification Specialist

    2 weeks ago

    Las Vegas, Nevada, United States Tort Intake Professionals Full time

    Job OverviewAs a Legal Intake Verification Specialist at Tort Intake Professionals, you will play a crucial role in ensuring the accuracy and completeness of client case profiles. Your primary responsibility will be to meticulously verify information, ensuring that all details are correct and up-to-date.Key duties include reviewing and verifying client...

  • Customer Intake Associate

    2 weeks ago

    Las Vegas, United States AYR Wellness Full time

    Company Description AYR Wellness is a publicly traded, multi-state cannabis company with more than 85 dispensaries. We are one of the largest scale producers of high-quality cannabis in the U.S., and our purpose is to be a force for good. People are at the heart of everything we do, and we are passionate about bringing progress and positive changes to our...

  • Junior Supervisor

    1 month ago

    Las Vegas, United States Tort Intake Professionals Full time

    About Us:We are a Nationwide Legal Intake Center, partnering with renowned law firms across the country to manage the intake process for Mass Tort lawsuits, medical malpractice, police brutality, and discrimination cases. Our intake agents handle a high volume of calls to potential clients who have expressed interest in joining a mass tort lawsuit. The...

  • Junior Supervisor

    1 month ago

    Las Vegas, United States Tort Intake Professionals Full time

    About Us:We are a Nationwide Legal Intake Center, partnering with renowned law firms across the country to manage the intake process for Mass Tort lawsuits, medical malpractice, police brutality, and discrimination cases. Our intake agents handle a high volume of calls to potential clients who have expressed interest in joining a mass tort lawsuit. The...

  • Intake Coordinator

    4 weeks ago

    Las Vegas, United States Opportunity Village Full time

    Category Personal Care Description SUMMARYUnder the direction of the Manager of Case Management, the Intake Coordinator is responsible for overseeing the intake and assessment process for individuals with Intellectual and Developmental Disabilities (IDD). As the initial point of contact for individuals and their support team, the Intake Coordinator offers...

  • Intake Specialist

    3 months ago

    Las Vegas, United States NAQVI Injury Full time

    Naqvi Injury Law is currently seeking an Intake Specialist to join its award-winning team.The FirmNaqvi Injury Law is a personal injury law firm that has built a reputation for providing top-notch customer service. The Naqvi team is committed to the highest standards of professionalism and integrity, and the firm has been voted Best of Las Vegas Gold 11...

  • Part-Time Sales Associate

    4 months ago

    Las Vegas, United States Reiss Clothing Full time

    Whats the role about? As part of our Store team, youll be joining our Las Vegas Stand Alone on a full time basis as our Sales Associate, who is responsible for providing exceptional customer service and supporting our management team to achieve sal Sales Associate, Part-Time, Sales, Associate, Customer Service, Retail

  • Paralegal

    4 weeks ago

    Las Vegas, United States Tort Intake Professionals Full time

    We are a Nationwide Legal Intake Center, partnering with renowned law firms across the country to handle mass tort claims, medical malpractice cases, police brutality, and discrimination cases.Position Overview:As a Client Service Representative (Paralegal), you will be a key member of our client interaction team, acting as a case contact management...

  • Paralegal

    2 weeks ago

    Las Vegas, United States Tort Intake Professionals Full time

    We are a Nationwide Legal Intake Center, partnering with renowned law firms across the country to handle mass tort claims, medical malpractice cases, police brutality, and discrimination cases.Position Overview:As a Client Service Representative (Paralegal), you will be a key member of our client interaction team, acting as a case contact management...

  • Paralegal

    4 weeks ago

    Las Vegas, United States Tort Intake Professionals Full time

    We are a Nationwide Legal Intake Center, partnering with renowned law firms across the country to handle mass tort claims, medical malpractice cases, police brutality, and discrimination cases.Position Overview:As a Client Service Representative (Paralegal), you will be a key member of our client interaction team, acting as a case contact management...

  • Intake Coordinator

    4 weeks ago

    Las Vegas, United States Opportunity Village Full time

    Category Personal Care DescriptionSUMMARY Under the direction of the Manager of Case Management, the Intake Coordinator is responsible for overseeing the intake and assessment process for individuals with Intellectual and Developmental Disabilities (IDD). As the initial point of contact for individuals and their support team, the Intake Coordinator offers...

  • Intake Specialist

    5 months ago

    Las Vegas, United States NAQVI Injury Full time

    Naqvi Injury Law is currently seeking an Intake Specialist to join its award-winning team. The Firm Naqvi Injury Law is a personal injury law firm that has built a reputation for providing top-notch customer service. The Naqvi team is committed to the highest standards of professionalism and integrity, and the firm has been voted Best of Las Vegas Gold 11...

  • Marketing Coordinator

    1 month ago

    Las Vegas, Nevada, United States A Peace of Mind Caregivers Full time

    Job Title: Marketing - Intake CoordinatorWe are seeking a highly skilled Marketing - Intake Coordinator to join our team at A Peace of Mind Caregivers. As a Marketing - Intake Coordinator, you will play a pivotal role in promoting our home care services and facilitating the intake process for new clients.Responsibilities:Develop and implement marketing...

  • Intake Lawyer

    2 weeks ago

    Las Vegas, Nevada, United States Law Firm Full time

    Job OpportunityWe are seeking a highly skilled Intake Attorney to join our team at our Elite Plaintiff Personal Injury Firm.The ideal candidate will have a strong understanding of the Pre-Litigation stages of Personal Injury Law and excellent analytical skills.As an Intake Attorney, you will be responsible for conducting the initial intake process with...

  • Part-time Associate

    2 months ago

    Las Vegas, United States Smart and Final Full time

    Part-time Associate (Cashier)442 - Las Vegas - Craig RdStarting Rate: $15.00/hrDo you? Provide excellent Customer Service? Love your Community? Love Food? Join our Store Operations Team as a Part-time Associate (Cashier)!Store Location 365 W. Craig Road N. Las Vegas, Nevada, 89032 United States The Opportunity The Part-Time Associate is the key to our...

  • Part-time Associate

    4 weeks ago

    Las Vegas, United States Smart and Final Full time

    Part-time Associate (Cashier)744 - Las Vegas Extra - FlamingoStarting Rate: $15.00/hrDo you? Provide excellent Customer Service? Love your Community? Love Food? Join our Store Operations Team as a Part-time Associate (Cashier)!Store Location 3750 E Flamingo Road Las Vegas, Nevada, 89121 United States The Opportunity The Part-Time Associate is the key to...

  • Customer Service Representative

    7 days ago

    Las Vegas, United States Nevada Pic A Part Full time

    DescriptionCustomer Service Representative Location: 5100 N. Lamb Blvd. Las Vegas, NV 89115Pay: $17/hour plus commissionsHours: Full time: 40 hours/week Company Overview: Nevada Pic A Part is more than just a salvage yard - it's a dynamic automotive recycling facility where automotive enthusiasts, DIY mechanics, and car lovers come together to find quality...

  • Intake Specialist

    3 weeks ago

    Las Vegas, United States US VETS Inc Full time

    Job DetailsLevelExperiencedJob LocationUSVETS Las Vegas Bonanza - Las Vegas, NVPosition TypeFull TimeEducation LevelNot SpecifiedSalary Range$21.78 - $27.61 HourlyTravel PercentageNegligibleJob ShiftDayJob CategoryAdmin - ClericalDescriptionLooking for a rewarding position? How would you like to serve those who served?If you are looking for an opportunity to...

  • Sales Associate

    2 days ago

    Las Vegas, Nevada, United States Pandora Full time

    About the JobPandora is seeking a Part-Time Sales Associate to join our team. As a Part-Time Sales Associate, you will be the ultimate Pandora fan, delivering a world-class experience to our customers and continually finding innovative ways to engage and attract them.Key Responsibilities:Surpass sales goals by building a genuine connection with our...