Customer Service Representative
3 weeks ago
Description Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. Position: Customer Service Representative Position Reports to : Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints. Benefits: Medical Insurance- multiple plans to choose from Dental & Vision Insurance Short Term Disability & Long Term Disability Options Life Insurance Generous PTO plan Paid Holidays 401K 401K match Competitive Pay Essential Responsibilities: Have a comprehensive understanding of all products we carry. Understand companywide Policies, Procedures, Standards, Specifications, Guidelines and Training Programs. Basic Brightree Functions. Proper Intake Procedures. Insurance Verification and Eligibility. CMN Requirements and Prior Authorizations. Documentation Requirements of the Equipment. Patient’s Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade). Difference Between Verbal, Written and WOPD orders. Complaint Resolution Procedures. Answer the telephone using the company’s professional greeting and taking complete, accurate and detailed messages. Greet all visitors upon their arrival and direct them to the appropriate personnel. Distribute mail daily and monitor the fax machine for incoming transmissions. Qualify orders by identifying the customer’s diagnosis and insurance coverage. Input customers’ orders or changes into the computer system timely. Arrange for convenient customer delivery/pickup time with patient and/or caregivers. Handle customer complaints courteously using appropriate techniques and problem-solving skills. Audit, confirm and file all deliveries, pick-up or exchange paperwork daily. Track active rentals, automatic reorders, and concentrator maintenance. Obtain appropriate prior authorization number from third party payer. Obtain verbal and written orders from physicians and other healthcare professionals as needed. Ensure all assigned procedures are processed accurately and timely. Maintain all patient files and information current. Participate in company training programs. Demonstrate excellent oral and written communication skills. Timely file all necessary paperwork into patient charts. Assist in working various computer reports for quality assurance. Instruct the customer or caregiver in the proper and safe use of all equipment delivered. Strict adherence to all company policies and procedures. Perform scheduled hours, staggered shifts as needed. Perform all above duties in other company locations when required. May perform other duties as assigned by supervisor. Continually strive to develop your knowledge and skills in all areas of your job. Position Qualifications: High School Diploma or equivalent. Previous experience in a Clerical or Customer Service environment. Knowledge of Microsoft Office (Word, Excel, etc.). Proficient general office skills (typing, computer, fax, filing, multiple phone line). Neat personal appearance with pleasing manner and interpersonal skills. Strong communication skills with capacity to make independent decisions. Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred. Continuing Education: As designated by management to include company in-services and off-site training programs as appropriate to industry and position. FLSA Status: Non-Exempt Licenses, etc.: None #J-18808-Ljbffr
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Customer Service Representative
3 weeks ago
Bradenton, United States 5MP Business Group Full time $40,000 - $50,000Job DescriptionJob DescriptionWE ARE HIRING A SPIRITED ENTRY LEVEL CUSTOMER SERVICE REPRESENTATIVE TO JOIN OUR TEAM! Are you excited to bolster your customer service prowess and have fun while doing so? Look no further, because we are seeking new talent to join us as an Entry Level Customer Service Representative. We are looking for candidates who not only...
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Customer Service Representative
5 days ago
Bradenton, Florida, United States Manatee County Florida Full timeCustomer Service RepresentativeWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at Manatee County Florida. As a key member of our 3-1-1 Call Center, you will play a vital role in providing exceptional service to our citizens.Key ResponsibilitiesProvide top-notch customer service to citizens, responding to their...
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Customer Service Representative
3 weeks ago
Bradenton, United States U-Haul Full timeLocation: 3602 14th St W, Bradenton, Florida 34205 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
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(CSR) Customer Service Representative
7 days ago
Bradenton, United States 5MP Business Group Full time $39,000 - $45,000Job DescriptionJob DescriptionWe pride ourselves on our competitive, but extremely friendly and family-oriented work environment. Our culture promotes constant personal and professional growth, based on principles of respect, trust, and challenge for our Customer Service Representatives.We are now striving to attract and train the most capable and skilled...
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(CSR) Customer Service Representative
17 hours ago
Bradenton, United States 5MP Business Group Full timeJob DescriptionJob DescriptionWe pride ourselves on our competitive, but extremely friendly and family-oriented work environment. Our culture promotes constant personal and professional growth, based on principles of respect, trust, and challenge for our Customer Service Representatives.We are now striving to attract and train the most capable and skilled...
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Customer Service Representative
6 days ago
Bradenton, Florida, United States Domino's Pizza LLC Full time**About Domino's Pizza LLC**We are a leading global pizza delivery company that prides itself on providing exceptional customer service and a fast-paced work environment.**Key Responsibilities:**Provide top-notch customer service to our valued customers.Work effectively in a team to achieve sales and customer satisfaction goals.Stay up-to-date with company...
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Customer Service Representative
2 months ago
Bradenton, United States U-Haul Full timeLocation: 3602 14th St W, Bradenton, Florida 34205 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
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Customer Service Representative
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Bradenton, United States AUTO TRIM DESIGN OF SUNCOAST INC Full timeJob DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team!Responsibilities:Greeting and checking in customersWriting invoicesTaking paymentsAnswering phones and emailsProvide information about the products and servicesDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the...
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Customer Service Representative
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Bradenton, United States Mr Appliance Full timeWe at Mr. Appliance® are looking for qualified professionals to join our team. As an international appliance repair franchise network with 150 locations, we frequently have appliance repair job openings for support personnel throughout North America. We live our code of values of Respect, Integrity, and Customer Focus while having fun in the process! As a...
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Customer Service Representative
2 days ago
Bradenton, Florida, United States Domino's Franchise Full timeJob DescriptionAbout Domino's FranchiseDomino's Franchise is a leading pizza delivery company with a rich history of growth and development. We operate over 10,300 stores in more than 70 countries, providing a unique opportunity for team members to learn about business, management, and what it takes to succeed.Job ResponsibilitiesAs a Customer Service...
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Customer Service Representative
5 days ago
Bradenton, United States American Health Associates Full timeAMERICAN HEALTH ASSOCIATES, INC. is a premier clinical laboratory servicing over 4000 long-term care facilities. AHA is the fastest growing independent laboratory in the nation. By investing in technology and a skilled work force, we can offer a superior program focused on serving the long-term care industry. THE ROLE: Customer Service...
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Customer Service Representative
3 weeks ago
Bradenton, United States Page Mechanical Group Inc Full timeIf you enjoy being part of a greatteam and working independently, joinFairwayand unleash your potential! At Fairway, we're not just about perfectly manicured landscapes; we strive to cultivate a workforce that flourishes. Farrow Pest, a partner of Fairway, in Bradenton, FL is seeking to add an extraordinary new team memberto our company. The Customer...
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Customer Service Representative
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Bradenton, United States Renovation Brands Full timeAmerican Tin Ceilings @ Renovation Brands Overview Here at American Tin Ceilings, LLC (ATC), we are a leading company in our industry. We are hiring an experienced Customer Service Representative to help us with continued growth. If you're dedicated and ambitious, ATC is an excellent place to grow your career. Applications welcome! Location: On-site,...
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Bradenton, United States Recooty Full timeFounded in 1981 by Steve Marino, our business model is ALL ABOUT SERVICE. Our Southwest Florida customers have received excellent, concierge-type customer service, repairs, and installations of air conditioning and major appliances. “Service That Works” has been a long-held motto for Home-Tech. We provide service to Sarasota, Manatee, Lee, Charlotte, and...
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Sales Associate
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Bradenton, United States Drybar Shops Full timeOverview: Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us thats blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients. Sales Associate / Customer Service Representative...
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Customer Service Representative
4 weeks ago
Bradenton, United States Gallagher Full timeIntroduction: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a...
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Insurance Customer Service Representative
2 months ago
Bradenton, United States Horizon Insurance Full timeJob DescriptionJob DescriptionBegin your exciting career journey with Horizon Insurance, a thriving company dedicated to serving our valued customers in Bradenton, Florida. Here, in our energetic and supportive team environment, remote work is not just a trend - it's all about personal connections and excellent customer service. At Horizon Insurance, we...
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Customer Service/Member Relations Representatives
2 months ago
Bradenton, United States Recooty Full timeFounded in 1981 by Steve Marino, our business model is ALL ABOUT SERVICE. Our Southwest Florida customers have received excellent, concierge-type customer service, repairs and installations of air conditioning and major appliances. “Service That Works” has been a long-held motto for Home-Tech. We provide service to Sarasota, Manatee, Lee, Charlotte, and...
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Customer Service Representative
5 days ago
Bradenton, Florida, United States SUN COUNTRY CLEANERS INC Full timeJoin our team at SUN COUNTRY CLEANERS INC as a Customer Service Representative at our Dry Cleaning Kiosk.Kiosk Operating Hours: 1:00 PM - 7:00 PM Monday - Friday, Every other Saturday: 9:00 AM - 3:00 PM - Various LocationsBenefits:- WEEKLY PAY- Potential for WEEKLY ATTENDANCE BONUS- Paid Time Off (PTO)- PAID HOLIDAYSKey Responsibilities:(Duties include but...
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Customer Service Representative
3 weeks ago
Bradenton, United States Liberty Savings Bank Full timeJob Summary: Provides superior service to bank customers by performing banking transactions, opening new accounts, and expanding customer relationships. Essential Functions: Maintains and balances a cash drawer, performs ATM, and assists with end of night balancing, while following security protocol. Receives, posts, pays out funds, payoffs, balances, and...
