Customer Service Representative
4 weeks ago
We are seeking a Customer Service Representative to join our team
Responsibilities:
- Greeting and checking in customers
- Writing invoices
- Taking payments
- Answering phones and emails
- Provide information about the products and services
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with customers
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Basic computer knowledge
- QuickBooks knowledge preferred
- Bilingual a plus
- Automotive industry knowledge a plus
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