Operations Supervisor

2 weeks ago

Rockford, United States Courtyard Rockford Full time

Job Summary:

The Operations Supervisor will primarily be responsible for operational tasks and supervising others in their operational assignments at the hotel under the direction of the General Manager (or assigned Hotel Leadership). This role will ensure guest satisfaction and the efficient operation of the hotel by assisting back of the house operating departments. The Operations Supervisor may function to support a number of areas at the property including: Housekeeping F&B Front Office and Banquets (as applicable by hotel). Other duties may be assigned as required by the business demand.

Responsibilities:

QUALIFICATIONS:

  • At least 2 to 3 years of progressive experience in a hotel or a related field required. High School diploma or equivalent required.
  • Must have a valid drivers license for the applicable state.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must be able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results.
  • Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.
  • Must maintain composure and objectivity under pressure.
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
  • Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
  • Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.

JOB RESPONSIBILITIES:

  • Approach all encounters with guests and associates in a friendly service-oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
  • Maintain a friendly and warm demeanor at all times.
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Establish and maintain good communications and teamwork with fellow associate and other departments within the hotel (set example for other associates be a team leader).
  • Monitor all VIP and special guest requests as well as being familiar with all in-house groups.
  • Fully comprehend and execute all relevant phases of the front desk computer system and checklist.
  • Be familiar with P.M.S. system used in the hotel.
  • Monitor and follow up on all servers/baristas/bartenders cash overages and shortages (as applicable by hotel).
  • Follow and enforce all Aimbridge Hospitality policies.
  • Ensure employees are at all times attentive friendly helpful and courteous to guests employees and other managers.
  • Assist in preparation of staff schedules according to business forecast maintaining adherence to wage control productivity standards and guest service scores.
  • Assist food and beverage department front desk operations and housekeeping department based on volume and need (as applicable by hotel).
  • Assist in training of new hires and current associates on a regular basis.
  • Assist the FOM in ensuring that associates are following and maintaining Aimbridge Hospitality standards (i.e. answering phones call-backs to guests guest request log).
  • Be familiar with emergency procedures and able to react to emergency situations by knowing locations of fire extinguishers and exits.
  • Assist in monthly inventories and reconciliations.
  • Immediately follow up on accidents problems or guest complaints in the food and beverage department as well as the front desk.
  • Answer all guest inquiries in a timely and professional manner.
  • Help maintain productivity levels at or above budgeted standards.
  • Perform other duties and/or attend meetings or trainings as required by management.


Property Details:

We exceed travel expectations at our Courtyard Rockford hotel near Belvidere, IL. Our location just off I-90 and E State Street offers travelers a hotel with easy access to Loves Park, Beloit and more. While in the area, visitors can enjoy some nearby history at the Burpee Museum and Midway Village, take in the action at the BMO Harris Bank Center and UW Health Sports Facility, or get outside and enjoy the Anderson Japanese Garden and Magic Waterworks Water Park. When it's time to wind down, guests can retreat to our spacious rooms and suites. With movable work desks and free Wi-Fi, our rooms were designed for productivity without sacrificing the comforts of home. In the morning, guests can fuel up with their favorite Starbucks beverage & breakfast sandwich at The Bistro, then return in the evening for dinner and cocktails. Whether traveling to conduct business or fuel some family fun, we hope our guests make the most out of their stay at Courtyard Rockford.

Company Overview:

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits:

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

  • Operations Area Supervisor

    5 hours ago

    Rockford, United States McDonald's Restaurants Full time

    This incredible job opportunity is with Bear Family McDonalds Restaurants and could be perfect for YOU! Learn more about us at The area supervisor is responsible for developing and leading profitable restaurants in partnership with a team of general Area Supervisor, Operations, Supervisor, General Manager, Operation, Restaurant, Manufacturing

  • Operations Area Supervisor>

    3 days ago

    Rockford, United States McDonald's Full time

    McDonald's - 930 W RIVERSIDE BLVD [Restaurant Shift Manager] As an Area Supervisor at McDonald's, you'll: Work directly with the Manager; Ensure operational excellence; Meet McDonald's brand standards; Meet and exceed sales and operations targets...Hiring Immediately >>

  • Operations Supervisor

    1 month ago

    Rockford, United States Woodward Full time

    Supporting members with appropriate equipment, tools and instructions to achieve daily build rate in Pump Operations. Directing the activities of direct production and indirect support functions. Responsible for managing new members regarding trainin Operations Supervisor, Operations, Supervisor, Manufacturing

  • Operations Supervisor Night

    6 days ago

    Rockford, United States Lowe's Full time

    What You Will Do The Operations Supervisor is primarily responsible for supervising a high performing team responsible for handling product safely, efficiently and effectively as it moves through the facility. This includes maintaining a safe working environment and building a culture of safety among associates. This role monitors production volume and...

  • Operations Supervisor Night

    6 days ago

    Rockford, United States Lowe's Companies, Inc. Full time

    What You Will Do The Operations Supervisor is primarily responsible for supervising a high performing team responsible for handling product safely, efficiently and effectively as it moves through the facility. This includes maintaining a safe working environment and building a culture of safety among associates. This role monitors production volume and...

  • Operations Supervisor $17hr

    1 week ago

    Rockford, United States Courtyard Rockford Full time

    Job Summary: The Operations Supervisor will primarily be responsible for operational tasks and supervising others in their operational assignments at the hotel under the direction of the General Manager (or assigned Hotel Leadership). This role will ensure guest satisfaction and the efficient operation of the hotel by assisting back of the house operating...

  • FMU Operations Supervisor

    6 days ago

    Rockford, United States Woodward Full time

    Supporting members to achieve daily build rates on the production floor in machining functions. Managing new members, training programs and members progression in the role. Monitoring and managing daily metrics for the department. Overseeing producti Operations Supervisor, Operations, Supervisor, 2nd Shift, Manufacturing

  • FMU Operations Supervisor

    3 weeks ago

    Rockford, United States Woodward Full time

    Supporting members to achieve daily build rates on the production floor in machining functions. Managing new members, training programs and members progression in the role. Monitoring and managing daily metrics for the department. Overseeing producti Operations Supervisor, Operations, Supervisor, 2nd Shift, Manufacturing

  • Landfill Operations Supervisor

    4 weeks ago

    Rockford, United States Waste Connections Full time

    **Groot Recycling & Waste Services **is looking for an **Operations Supervisor** to join the team at our landfill in **Rockford, IL!** **The Position**: In this position you will be responsible for hiring, training, supervising, and ensuring the safety of our equipment operators. You will also be trained and mentored in the waste business to prepare you for...

  • Landfill Operations Supervisor

    2 weeks ago

    Rockford, United States Waste Connections Full time

    Groot Recycling & Waste Services is looking for an Operations Supervisor to join the team at our landfill in Rockford, IL! The Position: In this position you will be responsible for hiring, training, supervising, and ensuring the safety of our equipment operators. You will also be trained and mentored in the waste business to prepare you for future...

  • Operations Supervisor- 2nd Shift

    2 days ago

    Rockford, United States Woodward Full time

    Woodward's Diversity, Inclusion and Belonging Commitment At Woodward, no matter where you are from, your physical appearance, or how you identify, you deserve the opportunity to reach your greatest potential. We are on a journey to achieve this as an organization and want to work closely with our members to set the right path. We humbly acknowledge this will...

  • Warehouse Supervisor

    2 weeks ago

    Rockford, United States Menzies Aviation, plc Full time

    The Warehouse Supervisor will be responsible for supervising the handling of e-commers parcels within the cargo warehouse. The Supervisor will also supervise staff driving and operating small specialized commercial vehicles, X-ray units, and handheld Warehouse Supervisor, Operations Manager, Supervisor, Warehouse, Management

  • Production Supervisor

    2 months ago

    Rockford, United States Path Engineering Full time

    Job DescriptionJob DescriptionRoleAs a Production Supervisor (also known as Operations Supervisor, Manufacturing Supervisor), you'll oversee the daily operations of the production floor, ensuring efficiency, quality, and safety. You'll supervise and coordinate the activities of production personnel, train and mentor team members, implement safety...

  • Inventory Control Supervisor

    1 week ago

    Rockford, United States Kenco Group Full time

    ** Inventory Control Supervisor** **Job Category****:** People Leader **Requisition Number****:** INVEN005562 Showing 1 location **Job Details** **Description** About the Position The Inventory Control Supervisor will be responsible for, but not limited to, functions pertaining to the assessment and coordination of personnel, equipment and inventory to meet...

  • Supervisor - Warehouse

    1 month ago

    Rockford, United States Hard Rock International (USA), Inc. Full time

    Overview: The incumbent in this position, under moderate supervision of the Warehouse Manager, issues & receives all warehouse inventories, prepares & maintains all related records and reports, maintains order of inventory and deliver inventory to other locations. The Warehouse Supervisor is responsible for supervising Clerks I & II -...

  • Production Supervisor

    1 month ago

    Rockford, United States Cintas Rockford Full time

    Job DescriptionJob DescriptionAbout Cintas:Cintas Corporation is a recognized leader in the corporate identity uniform industry, providing highly specialized services to businesses of all types. With a history spanning over 90 years, Cintas is dedicated to enhancing the image and safety of its customers through its wide range of products and services,...

  • Warehouse Supervisor

    2 weeks ago

    Rockford, United States Menzies Aviation Full time

    The Warehouse Supervisor will be responsible for supervising the handling of e-commers parcels within the cargo warehouse. The Supervisor will also supervise staff driving and operating small specialized commercial vehicles, X-ray units, and handheld scanners. This position will require heavy lifting, pushing, pulling, bending, and stretching. Main...

  • Maintenance Supervisor-2nd Shift

    6 days ago

    Rockford, United States Accuride Corporation Full time

    This position coordinates and assists in the installation, maintenance, servicing and repair of all equipment, buildings, and grounds necessary for the continuity of a safe manufacturing operation. Troubleshoots process and equipment problems, provides technical support throughout resolution, and develops/implements preventative actions. We are looking to...

  • Night Shift Production Supervisor

    2 weeks ago

    Rockford, United States Insight Global Full time

    Job Description Insight Global is seeking Production Supervisor in Rockford, MN for a night shift position. This position works closely with the Plant Manager & Production Manager to ensure the effective and efficient running of the manufacturing plant. The overarching objective is to ensure products are manufactured in accordance with cost, quality, and...

  • Night Shift Production Supervisor

    2 weeks ago

    Rockford, United States Insight Global Full time

    Job Description Insight Global is seeking Production Supervisor in Rockford, MN for a night shift position. This position works closely with the Plant Manager & Production Manager to ensure the effective and efficient running of the manufacturing plant. The overarching objective is to ensure products are manufactured in accordance with cost, quality, and...