Operations Logistics Manager
3 weeks ago
Job Description
Job Description
Job description
Global media company located in Newark NJ is seeking an experienced candidate to join their team. This is a contract job onsite in Newark NJ
This role is responsible for delivering process optimization solutions primarily within Customer Care.
Pay: $88.00 per hour
Schedule: Monday-Friday 9am-5pm
What we are looking for:
The ideal candidate is a passionate ‘teacher’ of Lean & Six Sigma (LSS) leadership, has proven ability to positively influence a culture of continuous process improvement (CPI), and most importantly, has a proven track record of successfully implementing sustainable improvements that realize measurable business value. You have the ability to quickly diagnose and prioritize areas requiring LSS focus and apply Kaizens to bring rapid change.
Key Expectations
Identify the highest value CPI projects, coordinate project teams, and drive completion of projects.
Execute CI programs by applying LSS tools such as DMAIC, Gemba, Kaizen, A3 thinking, Control Charts, Value Stream Mapping, 5S, Root Cause Analysis, Error Proofing, Visual Management, Poke-Yoke, and others.
Develop reporting and tracking mechanisms for CPI progress and opportunity identification.
Build strong internal partnerships with functional leaders to facilitate project identification and selection process.
Be the objective consultant for best practices in all functions, and motivate and instill a culture of CPI.
Responsible for disseminating LSS leadership (including facilitating Lean workshops), developing and coaching CPI concepts and change management capabilities, and cultivating a CPI
Basic Qualifications
Minimum 5+ years of documented world-class LSS experience and ‘hands on’ track record of implementing successful process improvements, including proven application of tools stated above
LSS Black Belt Accreditation with a documented CI portfolio
Practical experience in developing and teaching LSS principles through White/Yellow/Green Belt training
Strong negotiation, influence, collaboration, team facilitation, and influencing skills
Strong written and verbal skills
Proven track record of making data driven decisions
Ability to effectively communicate and present with both executive management and frontline personnel
Ability to deal with ambiguity and constant change
Passionate about people and customers. You believe that a service can only be as good as its customers believe it to be.
Preferred Qualifications
LSS Master Black Belt Accreditation
Advanced analytical and statistics experience
Experience working in a Customer Service / Customer Experience organization.
E-commerce or digital media experience
(1301254)
(#HP123)
Company Description Talenthub Workforce is a full service, women-owned, temporary and permanent placement staffing service that is committed to recruit the most exceptional talent.
Company Description
Talenthub Workforce is a full service, women-owned, temporary and permanent placement staffing service that is committed to recruit the most exceptional talent.
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