Credit and Collections Analyst
4 weeks ago
JOB DESCRIPTION
Background/Employment Job Skill : Proven experience as a collection specialist or similar role, knowledge of collection techniques, working knowledge of MS offices, comfortable working with target dates, mointoring accounts to identify overdue payments, keeping accurate records and reporting on collection activity, high customer service skill. Previous business to business collections experience preferred.
While the position is 100% remote the team prefers to have candidates located in MN. Could potentially convert to permanent role. Conversion salary band around ***k. Prefer 5 years of experience but also open to entry level candidates. No college degree required. There is flexibility on the bill rate depending on the experience level of the candidate but we would not expect pay rate to be above ***/hr.
Spotlight call recap:
Soft touch/friendly business to business collections. 12 people on the team. April's manager sits in NY (Bill Flynn). April is local to MN and they have team members in the UK as well. April handles collectors and day to day collections. Team responsible for sending out emails to clients once or twice a month. Never aggressive with the clients. Meet with *** team (Attorneys and MDs) monthly to provide an update on the status of their clients (giving feedback if client is paying). Communication is key since they are communicating with client and internal teams. Pulling repots and financial forecasting. First round interview will be virtual with April and Bill. Working hours are very flexible. Just launched Microsoft Dynamics 365 and the team is learning it together.
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