Help Desk Support Specialist with Security Clearance

3 weeks ago

Arlington, United States DNI (Delaware Nation Industries) Full time

Overview DNI is providing Manpower and IT Support for the Navy Joint Strike Fighter Program in Crystal City, VA. We are currently interviewing for a Helpdesk Specialist / Desk side support to support this initiative in an enterprise-level work environment. Candidates must have a Secret Clearance to qualify. Responsibilities Provide Desk Side support at the Tier 1 &2 levels. Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Responds to and diagnoses problems through discussion with users. Ensures a timely process through which problems are controlled. Includes problem recognition, research, isolation, resolution, and follow-up steps. Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or recreates user problems to resolve operating difficulties Recommends systems modifications to reduce user problems W ell organized and an independent worker. Other duties as assigned. Qualifications Minimum Education Required: High School diploma or GED. Minimum Experience Required: Four (4) years of directly related experience supporting help desk Tier 2 (Desk Side support) operations, preferably supporting a large-scale government customer. One (2) year of IT Problem Solving/Troubleshooting experience. One (1) year of experience with remote management tools. Experience providing technical support for microcomputer hardware, networks, account administration, and office automation software via telephone, as appropriate. Demonstrated experience with Remedy/Help Desk Management Systems. Ability to lift up to 50 pounds Demonstrated experience with Active Directory, Network Basics and VPN Basics. IAT Level I baseline certification in accordance with DoDD 8140.01 'Cyberspace Workforce Management' (or achieve within three months of hiring) AAP/EEO Statement:
DNI complies with all federal, state and local laws designed to protect employees and job applicants from discrimination based on race, religion, color, sex, parental status, national origin, age, disability, genetic information, military service, or other non-merit-based factors.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

by Jobble

  • Help Desk Support Specialist with Security Clearance

    5 days ago

    Arlington, Virginia, United States DNI Delaware Nation Industries Full time

    Overview DNI is providing Manpower and IT Support for the Navy Joint Strike Fighter Program in Crystal City, VA. We are currently interviewing for a Helpdesk Specialist / Desk side support to support this initiative in an enterprise-level work environment. Candidates must have a Secret Clearance to qualify. Responsibilities Provide Desk Side support at the...

  • F-35 Help Desk Specialist Secret Clearance

    4 weeks ago

    Arlington, United States General Dynamics Information Technology Full time

    Type of Requisition: Regular Clearance Level Must Currently Possess: Interim Secret Clearance Level Must Be Able to Obtain: Secret Suitability: Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: **Skills**:Certifications: CompTIA - Security+ CE - CompTIA **Experience**: US Citizenship Required: Yes **Job...

  • F-35 Help Desk Specialist Secret Clearance

    1 week ago

    Arlington, United States General Dynamics Information Technology Full time

    Type of Requisition: Regular Clearance Level Must Currently Possess: Interim Secret Clearance Level Must Be Able to Obtain: Secret Suitability: Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: **Skills**:Help Desk Support, Remedy Help Desk, Technical Support Certifications: CompTIA - Security+ CE - CompTIA **Experience**: 5...

  • Help Desk Support Specialist

    4 weeks ago

    Arlington, United States Delaware Nation Industries Full time

    **Overview** DNI is providing Manpower and IT Support for the Navy Joint Strike Fighter Program in Crystal City, VA. We are currently interviewing for a Helpdesk Specialist / Desk side support to support this initiative in an enterprise-level work environment. **Responsibilities** - Provide Desk Side support at the Tier 1 &2 levels. - Provide technical...

  • Microsoft Help Desk Support Analyst

    2 weeks ago

    Arlington, United States CLVG Consulting, Inc Full time

    **Help Desk Support Service Specialist** Resource to provide Helpdesk Engineering support for the installation and maintenance of Microsoft Tools developed on the Microsoft Dynamics Platform. - Identify areas of improvement for Help Desk operations for all tenants/team members - Serve as a Tier 1 and 2 Agent - Escalate Help Desk concerns to Senior MS...

  • F-35 Help Desk Specialist | Secret clearance

    5 days ago

    Arlington, United States General Dynamics Information Technology Full time

    Req ID: RQ166857 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Skills: Computer Support,Help Desk Support,Remedy Help Desk Certifications: CompTIA - Security+ CE - CompTIA Experience: 5 + years of related experience US Citizenship Required: Yes Job Description: Transform...

  • F-35 Help Desk Specialist | Secret clearance

    4 weeks ago

    Arlington, United States General Dynamics Information Technology Full time

    Transform technology into opportunity as a Help Desk Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As a Help Desk Specialist, you will help ensure...

  • F-35 Help Desk Specialist | Secret clearance

    3 weeks ago

    Arlington, United States General Dynamics Information Technology Full time

    Transform technology into opportunity as a Help Desk Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As a Help Desk Specialist, you will help ensure...

  • F-35 Help Desk Specialist | Secret clearance

    2 weeks ago

    Arlington, United States General Dynamics Information Technology Full time

    Transform technology into opportunity as a Help Desk Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Specialist, you will help ensure...

  • F-35 Help Desk Specialist | Secret clearance

    4 weeks ago

    Arlington, United States General Dynamics Information Technology Full time

    Transform technology into opportunity as a Help Desk Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As a Help Desk Specialist, you will help ensure...

  • F-35 Help Desk Specialist | Secret clearance

    3 weeks ago

    Arlington, United States General Dynamics Information Technology Full time

    Transform technology into opportunity as a Help Desk Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As a Help Desk Specialist, you will help ensure...

  • F-35 Help Desk Specialist | Secret clearance

    3 days ago

    Arlington, United States General Dynamics Information Technology Full time

    Req ID: RQ178830Type of Requisition: RegularClearance Level Must Be Able to Obtain: SecretPublic Trust/Other Required: NoneJob Family: Help DeskSkills:Computer Support,Help Desk Support,Remedy Help DeskCertifications:CompTIA - Security+ CE - CompTIAExperience:5 + years of related experienceUS Citizenship Required:YesJob Description:Transform technology into...

  • Help Desk Support Specialist

    3 weeks ago

    Arlington, United States Delaware Nation Industries Full time

    Overview: DNI is providing Manpower and IT Support for the Navy Joint Strike Fighter Program in Crystal City, VA. We are currently interviewing for a Helpdesk Specialist / Desk side support to support this initiative in an enterprise-level work environment. ***Candidates must have a Secret Clearance to qualify. Responsibilities: Provide Desk Side support at...

  • F-35 Help Desk Specialist

    4 weeks ago

    Arlington, United States Rollout Systems Full time

    F-35 HELP DESK SPECIALIST On-Site Position in Crystal City, VA (For public transit: Crystal City is the closest Metro station on the blue and yellow line.) IMMEDIATE OPPORTUNITY - ACTIVE DOD SECRET (OR INTERIM SECRET) SECURITY CLEARANCE REQUIRED Rollout Systems, founded in 2001, is a full-service services and information technology company specializing in...

  • Linux Help Desk Specialist

    2 months ago

    Arlington, United States Southern Talent Specialists Full time

    Job DescriptionJob DescriptionLinux Help Desk SpecialistTop of Form Bottom of FormTHE POSITIONThe Help Desk Specialist will be responsible for maintaining operations oversight and situational awareness of the Continental United States (CONUS) Secret Internet Protocol Routed Network (SIPRNet) and Global Command and Control System (GCCS) Management Centers....

  • Linux Help Desk Specialist

    3 weeks ago

    Arlington, United States Southern Talent Specialists Full time

    Job DescriptionJob DescriptionLinux Help Desk SpecialistTop of Form Bottom of FormTHE POSITIONThe Help Desk Specialist will be responsible for maintaining operations oversight and situational awareness of the Continental United States (CONUS) Secret Internet Protocol Routed Network (SIPRNet) and Global Command and Control System (GCCS) Management Centers....

  • Help Desk Analyst

    4 weeks ago

    Arlington, United States CACI Full time

    Help Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local - * **What You’ll Get to Do**: Work with a purpose! Interested in steering your career in a meaningful direction where you will have the...

  • Help Desk Analyst

    4 weeks ago

    Arlington, United States CACI Full time

    Help Desk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Local - * **What You’ll Get to Do**: Work with a purpose! Interested in steering your career in a meaningful direction where you will have the...

  • Tier 1 Help Desk Analyst

    3 weeks ago

    Arlington, United States SecuriGence LLC Full time

    **Job Title**:Tier 1 Help Desk Analyst **Location**: Arlington, Virginia **Clearance Level**: Secret Clearance. Top Secret Preferred. **Summary** We deliver essential technology services to our customers in support of their missions to sustain the national security and provide services to our nation. SecuriGence is seeking a Tier 1 Help Desk Analyst to...

  • Tier 1 Help Desk Analyst

    7 days ago

    Arlington, United States SecuriGence LLC Full time

    **Job Title**:Tier 1 Help Desk Analyst **Location**: Arlington, Virginia **Clearance Level**: Secret Clearance. Top Secret Preferred. **Summary** We deliver essential technology services to our customers in support of their missions to sustain the national security and provide services to our nation. SecuriGence is seeking a Tier 1 Help Desk Analyst to...