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Field Service Engineer

3 months ago

Hillsboro, United States Actalent Full time

Actalent is hiring Field Service Engineers to support a company in Hillsboro These are direct placement opportunities with great growth potential due to the rapid expansion of this company and the local investments into the chip industry here locally in OregonJob Description:We are looking for Field Service Engineers to help install semiconductor equipment and interact with customers directly to discuss/troubleshoot any issues or escalations that might arise. This could involve safety conversations with customers along with being able to express complex concepts and summaries for maintenance tasks. This will require a heavy amount of attention to detail and a mechanical base knowledge to be able to follow documented procedures and understand the purpose along with documenting the progress. DUTIES :Perform installations, preventative maintenance and remedial repair maintenance on complex electronic / electro-mechanical semiconductor capital equipment.Have the ability to assist in customer escalations and manage projects.Create and maintain a high level of customer delight through advanced customer service skills, implementing fast quality responses to both internal and external customers while maintaining a safety first mentality.Will be required to develop action plans for problem resolution and be able to present to internal and external customers.Develop improvements for processes, hardware and software for continuous improvement of equipment / business operations.Skills & Qualifications: MUST HAVES: Electro-mechanical troubleshooting experience - through BSEE/BSME degree, internships, work experience or hobbies (AS degrees and Military training and experience are potentially great backgrounds as well, combining hands on mechanical and electrical aptitudes with engineering concepts/theory)Knowledge of mechanical blueprints and electrical schematics and how to apply them to equipment and troubleshootingAbility to travel to for training 6-8 weeks. PREFERRED: Previous experience working specifically on semiconductor tools/equipmentAbout Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.