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Dispensary Sales Associate

3 months ago

New York, United States Etain LLC Full time

Organization Name: Etain LLC

Job Title: Dispensary Sales Associate - Curator

Position Type: Full Time

Location: NYC

About Etain:

Etain is New York's only women-founded, vertically integrated cannabis company with dispensaries in White Plains, Kingston, Syracuse and a flagship in Midtown East in New York City. Alongside their premium cannabis products, Etain carries a curated selection of women-owned CBD and health and wellness brands to highlight other women in the industry and their products.

Our mantra, "Take a moment with Etain", embodies the spirit and belief that their products meet the needs of our community by delivering the highest quality and purest products, so their patients feel good about investing in their health and wellbeing. They believe the future of cannabis is diverse, and they execute every day on making that future a reality by doing things differently and fostering diversity and inclusion in the cannabis space.

ROLE SUMMARY

As a Curator, you are a salesperson and will be the first point of contact for our customers when they enter the store and the face for Etain. You will help create the energy and excitement around Etain products, provide the right solutions, and provide the knowledge needed for patients to use our products safely. You understand that the Etain dispensary is dedicated to delivering a customer experience that's unlike any other. It starts with you reviewing a doctors' recommendation, and with the support of your store team members, you match those needs with the right products that meet those needs. You will sell effectively, and every day is an opportunity for you to turn another Fluent visitor into a loyal Etain customer.

Etain Dispensary Curator: Essential Duties & Responsibilities

Cultivating Patient Relationships & Driving Sales Growth

The Etain Dispensary Curator (DSA) plays a pivotal role in fostering exceptional patient experiences, achieving sales goals, and supporting overall dispensary success. This multifaceted role combines patient care expertise with product knowledge and delivery services.

Building Patient Trust & Loyalty:

  • Exceptional Customer Service: Deliver exceptional service while exceeding sales goals by establishing trust, addressing patient needs, and providing in-depth product education.
  • Compassionate Care: Utilize in-depth knowledge of medical cannabis to assess patient needs, recommend suitable products, and provide ongoing support.
  • Professional & Discreet: Maintain a professional and discreet demeanor, upholding patient privacy and adhering to all state and company policies.

Driving Sales & Revenue Growth:

  • Sales & Revenue Focus: Strive to increase dispensary, team, and personal sales through consistent goal achievement and effective customer engagement.
  • Inventory Management: Conduct accurate inventory counts, prepare sales reports, and manage stock levels to ensure patient needs are met.
  • Post-Sale Support: Follow up with patients to address any questions or concerns, fostering ongoing positive relationships.

Delivery & Communication:

  • Delivery Specialist: Safely and efficiently deliver medical cannabis to patients, adhering to all legal and safety regulations. As an integral part of this role, DSAs/Curators will also deliver products to vendors.
  • Ability to drive to multiple locations; schedule varies and is inclusive to the mandates of this role.
  • Clear & Concise Communication: Maintain clear communication with patients, colleagues, and management regarding customer needs, sales performance, and delivery logistics.

Additional Responsibilities:

  • Positive Work Environment: Contribute to a positive and professional work environment.
  • Safety & Compliance: Prioritize a safe and clean work environment, conducting oneself with integrity and adhering to all company policies and state regulations.
  • Continuous Learning: Actively participate in training programs, seminars, and conferences to stay up-to-date on industry trends and best practices.

This is an exciting opportunity for a passionate individual to combine their dedication to patient care with a focus on sales and service excellence. Join Etain and empower your community to "Take a Moment with Etain."

Qualifications:

  • High School Diploma
  • Experience in customer service and receptionist capacities a plus
  • Must be computer literate and capable of accurate data entry
  • Must be fully vaccinated for Covid-19
  • Must hold valid authorization to work in the U.S.
  • Valid driver's license and in good standing
  • Per state law, you must be at least 21 years of age.
  • Must successfully complete a comprehensive background check.
  • Must be able to pass a drug screen

WORK ENVIRONMENT

This job operates in a professional retail environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak and hear. The employee frequently is required to stand at a workstation for extended periods; walk; use hands to handle or feel objects, tools or controls; reach with hands and arms and ability to work on iPad, laptop or desktop for extended periods of time reading, reviewing and analyzing information and providing recommendations and summaries to patients. Must be able to effectively communicate with others verbally and in writing. Employees may be required to occasionally lift and/or move moderate amounts of weight, typically less than 25 pounds. Regular and predictable attendance is essential.

POSITION TYPE / EXPECTED HOURS OF WORK

This position regularly requires long hours and frequent weekend work. Saturdays

REQUIRED EDUCATION and EXPERIENCE

  • High School diploma or GED
  • One+ years sales experience
  • Dispensary-related experience a plus

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

AAP/EEO Statement

Etain is an equal opportunity employer. We welcome applications from all backgrounds regardless of race, color, religion, sex, ancestry, age, marital status, sexual orientation, gender identity, disability, or any other classification protected by law.

COMPANY BENEFITS

Etain provides comprehensive benefits offerings to all full-time employees. Our benefits include medical, dental, and vision insurance, paid time off program, and a 401k plan.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Please note: Only shortlisted candidates will be contacted.

Salary

$18 USD per hour
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