Dispensary Operations Manager

2 weeks ago


New Britain, Connecticut, United States Higher Collective Full time
Job Overview

We are seeking a highly skilled and experienced General Manager to lead our dispensary team in New Britain. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the dispensary, ensuring exceptional customer experiences, and driving sales growth.

Key Responsibilities
  • Manage dispensary operations to achieve sales targets and maintain high customer satisfaction levels.
  • Lead and develop a high-performing team of budtenders and sales staff to provide excellent customer service and product knowledge.
  • Implement and maintain effective inventory management, cash handling, and compliance procedures.
  • Conduct regular sales reviews and provide actionable insights to improve sales performance.
  • Stay up-to-date with state and local regulations, industry trends, and product releases to ensure the dispensary remains competitive.
Requirements
  • High school degree or equivalent.
  • Previous management experience in a retail or cannabis-related environment.
  • Excellent customer service and leadership skills.
  • Prior budtender experience is a plus.
  • Proficient in Microsoft Office and Point of Sale systems.
  • Ability to work flexible hours, including nights, weekends, and holidays.
  • Pass a background check annually.
Work Environment
  • Retail store environment with frequent customer interactions.
  • Standing for extended periods and ability to lift up to 25 pounds.

We are an equal opportunity employer and welcome applications from diverse candidates.



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