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WHAT DEFINES A SHIFT LEADER AT CFA CAPITOL HILL EAST DTO?
CHARACTERISTICS
Shift Leaders are individuals that have a proven track record of work ethic, self-discipline and a greater sense of responsibility. These individuals model a servant’s attitude; display a willingness to go the 2nd mile; move with a sense of urgency and hold themselves and others accountable to the standards and expectations set forth by Chick-fil-A.
Shift Leaders at Chick-fil-A Capitol Hill East are here to SERVE
Shift Leaders are responsible for the following:
Assist the Director with setting and accomplishing goals for the team.
Engaging and developing others: Educates, Equips, Encourages, and Expects the best out to the Team
Reinventing Continuously: Constantly seeks to do things better and more efficiently
Values Results and Relationships: Knows and understands how to connect with others and leads them to get desired results
Embodies the Values of Chick-fil-A: They work and lead people in a way that lines up with the standards and expectations of Chick-fil-A
EXPECTATIONS:
Understands and can execute all operational positions
Proficient & productive in multiple areas of the operation
Example for team members
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