We have other current jobs related to this field that you can find below

  • To Go Specialist

    1 month ago

    Birmingham, United States The Fish Market Restaurant Full time

    Job DescriptionJob DescriptionTo Go Specialist Full-Time & Part-Time Positions Available!The Fish Market is a friendly team oriented, high volume, fast paced environment. Our passion is to provide the best customer experience in the industry by:Demonstrating genuine hospitality while greeting and establishing rapport with our guestsGuiding guests through...

  • Culinary Specialist for Hotel Operations

    11 hours ago

    Birmingham, Alabama, United States Peachtree Hospitality Management Full time

    Position Overview: We are seeking a skilled Culinary Specialist to join our kitchen team, responsible for preparing dishes according to the precise specifications set by our chefs. This role is essential in ensuring the quality and presentation of our menu offerings, directly impacting guest satisfaction and loyalty.Key Responsibilities:Station Setup:...

  • Customer Care Specialist

    6 days ago

    Birmingham, Alabama, United States RxBenefits, Inc. Full time

    Job OverviewCustomer Care Specialist IThe Customer Care Specialist I serves as a vital first point of contact for our clients, establishing the initial impression of our organization and its offerings. This role is crucial in providing participants with timely and accurate information, empowering them to make informed choices regarding their benefits. The...

  • Sales and Service Specialist

    5 days ago

    Birmingham, Alabama, United States LVMH Group Full time

    Position Title: Sales and Service CoordinatorOverview: As a Sales and Service Coordinator, you will play a pivotal role in enhancing the shopping experience for our clients. Your contributions will be essential in supporting various sales and service initiatives that elevate customer satisfaction.Key Responsibilities:1. Sales and Service Support: Assist in...

  • Senior In-Store Marketing Specialist

    11 hours ago

    Birmingham, Alabama, United States Hibbett Sports Full time

    POSITION SUMMARYThe Senior In-Store Marketing Specialist is responsible for overseeing the visual merchandising strategy by managing cooperative funds, vendor collaborations, and training store personnel on visual standards and initiatives. This role involves supporting visual merchandising projects, including new store openings, renovations, and product...

  • Customer Engagement Specialist

    11 hours ago

    Birmingham, Alabama, United States Marriott Full time

    Position OverviewAt Marriott Hotels, we are dedicated to creating memorable experiences for our guests. As a Guest Experience Expert, you will play a crucial role in ensuring that every visitor feels welcomed and valued.Key ResponsibilitiesEngage with guests to understand their needs and preferences, providing personalized service that exceeds...

  • Elite Client Services Specialist

    6 days ago

    Birmingham, Alabama, United States USI Insurance Services, Inc. Full time

    Position OverviewAs a Senior Client Relationship Manager, you will play a crucial role in overseeing and nurturing client accounts, specifically focusing on the retention of our valued Tier 1 Premier clients.Key ResponsibilitiesConduct renewal marketing initiatives to ensure client satisfaction and loyalty.Address client inquiries and fulfill requests...

  • Beauty Specialist

    6 days ago

    Birmingham, Alabama, United States Legato Salon & Spa Full time

    Position OverviewAbout Us:At Legato Salon & Spa, we pride ourselves on our team of talented professionals who are committed to delivering outstanding salon experiences for our clients. Our establishments are recognized for their inviting ambiance, exceptional services, and a strong focus on the growth and well-being of our employees.With two prime locations...

  • Cath Lab Travel Specialist

    3 hours ago

    Birmingham, AL, USA, United States Emerald Health Services Full time

    Job Summary:Emerald Health Services is seeking a skilled Cath Lab Travel Specialist to join their team.Job Details:Shift: Days, 6:30a-5p, 10x4, 40 hours per weekLength: 13 weeksCall requirements: 8 days of call per 5-week period, including 1 weekend, with holiday call rotationRequirements:1 year of experienceBLS certificationACLS certificationARRT...

  • Traveling Cath Lab Specialist

    6 days ago

    Birmingham, Alabama, United States Skyline Med Staff Allied Full time

    Position OverviewSkyline Med Staff Allied is in search of a traveling Cath Lab Technologist for an exciting opportunity.Role RequirementsSpecialty: Cath Lab TechnologistDiscipline: Allied Health ProfessionalEmployment Type: TravelWeekly Hours: 40 hoursShift Duration: 8 hours, daysAbout Skyline Med Staff AlliedAs a certified Women Owned Business, we...

  • Traveling Cath Lab Specialist

    6 days ago

    Birmingham, Alabama, United States Skyline Med Staff Allied Full time

    Position OverviewSkyline Med Staff Allied is currently seeking a dedicated Cath Lab Technologist for a travel position.Role RequirementsSpecialty: Cath Lab TechnologistDiscipline: Allied Health ProfessionalEmployment Type: TravelWork Schedule: 40 hours per weekShift: 8 hours, daytimeAbout Skyline Med Staff AlliedAs a certified Women Owned Business, we...

  • Registered Nurse

    15 hours ago

    Birmingham, Alabama, United States Medical Talent Full time

    Position Overview:Medical Talent is in search of a skilled Medical Surgical Registered Nurse for an exciting travel nursing opportunity.Shift Details:3x12 hour night shiftsCompensation:$1562 per weekAbout Medical Talent:Medical Talent is a reputable organization that is proud to be Women-owned and Veteran-founded, with Joint Commission certification....

  • Traveling Cath Lab Specialist

    6 days ago

    Birmingham, Alabama, United States Skyline Med Staff Allied Full time

    Position OverviewSkyline Med Staff Allied is in search of a traveling Cath Lab Technologist for an exciting opportunity.Job Responsibilities & RequirementsSpecialty: Cath Lab TechnologistField: Allied Health ProfessionalDuration: 19 weeks40 hours per weekShift: 8 hours, daytimeEmployment Type: TravelAt Skyline Med Staff Allied, we prioritize your journey and...

  • Traveling Cath Lab Specialist

    5 days ago

    Birmingham, Alabama, United States Skyline Med Staff Allied Full time

    Position OverviewSkyline Med Staff Allied is currently seeking a Travel Cath Lab Technologist for an exciting opportunity.Job DetailsSpecialty: Cath Lab TechnologistDiscipline: Allied Health ProfessionalDuration: 19 weeksWeekly Hours: 40 hoursShift: 8 hours, daytimeEmployment Type: TravelThis position offers a competitive pay package based on 8-hour shifts...

  • Traveling Cath Lab Specialist

    5 days ago

    Birmingham, Alabama, United States Skyline Med Staff Allied Full time

    Position OverviewSkyline Med Staff Allied is actively seeking a skilled Cath Lab Technologist for a travel assignment.Role SpecificationsSpecialty: Cath Lab TechnologistDiscipline: Allied Health ProfessionalDuration: 19 weeksWork Schedule: 40 hours per weekShift: 8 hours, daysEmployment Type: TravelThe position offers a competitive pay package based on an...

  • Digital Marketing Specialist

    3 weeks ago

    Birmingham, United States The E Group. Full time

    Job Title: Digital Strategy 2Date Posted: 8/13/2024Location: Birmingham, ALJob Type: Contract Full TimeImmediate W2 contract position available in Birmingham, AL.Estimated Duration:90 DaysJOB DESCRIPTION:EducationBachelor's DegreeExperience3 years of experience in content marketing, communications or related fieldSEO optimization across all content,...

  • Digital Marketing Specialist

    3 weeks ago

    Birmingham, United States The E Group. Full time

    Job Title: Digital Strategy 2Date Posted: 8/13/2024Location: Birmingham, ALJob Type: Contract Full TimeImmediate W2 contract position available in Birmingham, AL.Estimated Duration:90 DaysJOB DESCRIPTION:EducationBachelor's DegreeExperience3 years of experience in content marketing, communications or related fieldSEO optimization across all content,...

  • Travel Nurse RN Labor and Delivery Specialist

    1 day ago

    Birmingham, Alabama, United States Epic Travel Staffing Full time

    Epic Travel Staffing is seeking a skilled Labor and Delivery Travel Nurse to join our team for a 13-week assignment in a 120-bed LDRP unit.Job Requirements:Specialty: Labor and DeliveryDiscipline: Registered Nurse (RN)Duration: 13 weeksShift: 12 hours, nightsEmployment Type: TravelKey Responsibilities:Provide high-quality patient care in a Labor and Delivery...

  • Respiratory Therapist

    1 month ago

    Birmingham, United States HealthCare Support Full time

    Respiratory Therapist HealthCare Support is actively seeking a Respiratory Therapist to fill an opening in Birmingham for a 13-week assignment. Benefits of this Respiratory Therapist with HealthCare Support: Immediate enrollment in Health Insurance Dental Insurance Life Insurance Employee Assistance Program (EAP) Access to open investment accounts Resources...

  • Client Relations Specialist

    5 days ago

    Birmingham, Alabama, United States Million Air Full time

    Job OverviewAre you a proactive individual with a passion for delivering exceptional customer service? At Million Air, we pride ourselves on providing unparalleled service to our clients. The Customer Service Representative plays a crucial role in ensuring that both internal and external customers receive outstanding support through comprehensive knowledge...

Loyalty Specialist

2 months ago

Birmingham, United States Waynes (Anticimex) Full time
Job Description:

Job Summary:

Waynes Pest Control is seeking a dedicated and customer-focused Customer Loyalty Specialist to join our team. The primary responsibility of this role is to engage with existing customers to ensure their satisfaction, address any concerns, and promote customer loyalty. The Customer Loyalty Specialist plays a critical role in reducing churn, increasing customer lifetime value, and contributing to the company's growth.

Pay Structure:
Salary + Commission + Bonus
Typical earning potential of $55k+, with top earners making $80k+

Benefits:
  • Medical, Dental, and Vision
  • Employer-paid life insurance, and short-term disability
  • 401k with company match
  • Paid time off and 8 paid holidays
Key Responsibilities:

1. Customer Engagement
  • Proactively reach out to existing customers through various communication channels, including phone calls, and emails.
  • Build and maintain positive relationships with customers, understanding their needs and preferences.
2. Issue Resolution:
  • Address customer inquiries, concerns, and complaints in a timely and professional manner.
  • Collaborate with other departments within the company to resolve customer issues effectively.
3. Upselling and Cross-Selling:
  • Identify opportunities to offer additional services or products to existing customers based on their needs and preferences.
  • Educate customers about the value of added services and products to increase revenue and enhance the customer's experience.
4. Customer Feedback:
  • Gather and document customer feedback and suggestions to share with the management team for process improvement and product development.
5. Customer Loyalty Programs:
  • Manage customer loyalty programs, incentives, and retention initiatives to encourage repeat business and customer referrals.
6. Data Management:
  • Maintain accurate and up-to-date customer records, including contact information and service history, in the company's CRM system.
7. Reporting:
  • Generate reports on customer retention, churn rates, and satisfaction levels to provide insights to the management team.
8. Training and Development:
  • Stay informed about the pest control industry, Waynes Pest Control's services, and best practices in customer retention.
  • Continuously improve skills and knowledge through training and professional development opportunities.
Qualifications:
  • High school diploma or equivalent (Bachelor's degree in business or a related field is a plus).
  • Proven experience in customer service, sales, or customer retention.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and conflict resolution abilities.
  • Ability to work independently and as part of a team.
  • Proficiency with customer relationship management (CRM) software.
  • A genuine passion for ensuring customer satisfaction.
  • Knowledge of the pest control industry is beneficial but not required.


WHY WORK WITH US?
Waynes is a leader in modern pest control and lawn care with branches throughout Alabama, Mississippi, and Tennessee. We embody our core values of Character, Integrity, Perseverance, and Courage. We believe that if our employees are happy and fulfilled, they will go above and beyond in delighting our customers. That is the heart of the Waynes philosophy: Every little thing matters. A lot. The Waynes team is always looking at everything that we do to improve the quality of our team and their quality of life so that we can provide a quality service that sets the standard for not just the pest control industry, but the entire service sector.

Waynes is a part of Anticimex Group, with over 8,000 employees in 19 countries around the globe.