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Senior EHR Analyst, Epic Beacon

2 months ago

Brentwood, United States Ardent Health Full time

Overview:

Ardent Health Services (AHS) is a national health care services company headquartered in Nashville, TN. Through its subsidiaries, Ardent owns and operates nearly 200 sites of care. Our subsidiaries own and operate hospitals and multispecialty physician practices in six states. Ardent includes 30 hospitals, 4,423 patient beds, 23,000 employees, and 1,700 employed physicians. Within the industry, we are noted for recognizing that every hospital is as unique as the community it serves. This in-depth understanding of how health care works at the local level is one of our great strengths.

We have an exciting opportunity to join our Clinical Systems team as a Senior EHR Analyst supporting the Epic Beacon module.

POSITION SUMMARY

The overall responsibility of the Senior EHR Analyst is to provide subject matter expertise in the functional support, design, instruction, oversight and guidance of the Epic system to achieve success in the business operation at the market and applicable facilities. These responsibilities include but are not limited to: hands-on design, build and testing of application workflows and functionality; identifying and executing on system continuous improvement opportunities; participation in build and support for system upgrades; support of applications users; and assisting in the implementation of all Beacon application projects and initiatives.

Responsibilities:

Analysis and Solution Definition

  • Work with Application Managers/Directors/etc. and the entire Project Team, to collect, analyze and document business operations and workflow.
  • Quickly understands the business issues and data challenges of the organization and industry.
  • Identifies the organization's strengths and weaknesses and suggests areas of improvement.
  • Assists in development of system documentation, user manuals and training classes for application suite.
  • Engages with testing efforts and ensures issues are identified, tracked, reported on and resolved in a timely manner.
  • Analyze data conversion needs.Analyze new functionality in new releases to identify impact and opportunities.

Project Execution

  • Evaluates current state processes and identifies gaps to future state process around application use to maximize departmental and organizational efficiency and effectiveness.
  • Communicates and applies project standards.
  • Assists in enforcement of project deadlines and schedules.
  • Takes input from supervisor and appropriately and accurately applies comments/feedback.
  • Manages resources in accordance with project schedule.
  • Consistently delivers high-quality services to business stakeholders.
  • Understands the components of running a fiscally successful project.
  • Make recommendations, review and test changes, enhancements, and each new release as assigned.
  • Ensure test scripts have been created, reviewed, and updated to reflect proposed workflow solutions.
  • Assist with defining, testing and implementing interfaces with third party system, and develop effective end-to-end workflows around the interfaces.

Communication

  • Assists in the facilitation of team and client meetings.
  • Delivers informative, well-organized presentations.
  • Demonstrates ability to communicate difficult/sensitive information tactfully.
  • Collaborate effectively with colleagues and across teams to achieve goals

Problem Solving

  • Prioritizes and resolves issues.
  • Provides ongoing analysis, maintenance, and technical and functional support for systems throughout the organization.
  • Provides technical guidance to identify system deficiencies and analyze system problems and solutions.
  • Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems.
  • Collaborates with business stakeholders to introduce innovative solutions.

Leadership

  • Generates enthusiasm among team members.
  • Facilitates effective team interaction.
  • Acknowledges and appreciates each team member's contributions.
  • Develops and fosters relationships with business stakeholders.
  • Continually seeks opportunities to increase customer satisfaction.
  • Assists in defining work assignment and workload management for team(s).
  • Provides issue management, issue escalation and issue resolution functions for teams

General

  • Participate in after-hours support on-call rotation.
  • Ability to travel up to 25%.
  • Provide on-site support during go-live or upgrade activations.
  • Embodies and Promotes Core Values: Inquisitiveness, Team-Mindedness, Passionate, and Positive Attitude.
  • Participate in disaster recovery measures.


Qualifications:

Education & Experience:

  • Degree, certificate, and/or licensure in applicable business area such as oncology, medical office or computer sciences. Experience may be considered in lieu of degree.
  • Beacon Certification is required.
  • A minimum of 3-5 years experience as a Beacon analyst is required.