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TitleMax Store Manager
1 month ago
Community Choice Financial Family of Brands TitleMax is a financial services company that specializes in providing title loans and other financial services to customers. A TitleMax store manager is responsible for overseeing the day-to-day operations of a TitleMax store. This includes managing staff, ensuring customer satisfaction, and ensuring compliance with all applicable laws and regulations. The store manager is also responsible for developing and implementing strategies to increase sales and profitability. Additionally, the store manager is responsible for maintaining a safe and secure environment for customers and employees. TitleMax Store Manager Job Duties A TitleMax Store Manager typically has a wide range of responsibilities, which can include: Lead and motivate a team of employees to ensure customer satisfaction, sales goals, and operational excellence Develop and implement strategies for increasing store profitability while controlling expenses Monitor daily operations, including cash management, inventory control, and compliance with company policies and procedures Ensure that all customers receive prompt, courteous service in accordance with TitleMax standards Maintain accurate records of customer accounts, loan documents, and other related paperwork Train new employees on the company’s products, services, and processes Handle customer inquiries and complaints in a professional manner Manage employee performance through regular coaching and feedback Create and maintain an environment that encourages teamwork and collaboration Analyze financial data to identify trends and opportunities for improvement Participate in local marketing activities to increase brand awareness Act as a role model by demonstrating professionalism, integrity, and respect at all times #J-18808-Ljbffr