Assistant Store Manager
1 month ago
Invincible in detail since 1837, Invicta is known for offering supremely crafted timepieces for the evolving fashion needs of its dedicated fans. Invicta Stores showcase the world's largest selection of Invicta style accessories for men and women. Known for legendary service, Invicta Stores believe in demonstrating the quality, value and care in every timepiece to all who pass through our doors. Visit one of our stores located throughout the US and PR today
Invicta Stores is looking for a passionate, self-motivated and goal-oriented Full-Time Assistant Store Manager for our location at Perimeter.
Key Responsibilities
- Lead by example and collaborate with Store Management to improve KPI’s through sales-driven techniques, and provide expertise to help others meet sales goals and KPI`s.
- Demonstrate excellent product knowledge by constant training and learning through existing and new resources to maximize the customer experience.
- Process accurate and efficient sales and return transactions.
- Restock sales floor and set up displays as needed and maintain neat and clean area, maintaining merchandise presentation standards.
- Assist Store Management in all areas of daily business operations, customer service, merchandising, and recruitment.
- Train and coach Sales Associates and Sales Leads to be fluent in all aspects of product knowledge and sales.
- Responsible for alarm activation/deactivation, bank deposits, general security guidelines, opening and closing procedures, and completion of the store's daily business following all safety and security guidelines according to company standard, adhering to policies, procedures, and safety protocols.
- Outreach or clientele, via phone call or email, Invicta Stores related information regarding promotions, new products, or special events to increase sales.
- In partnership with Store Management, monitor and maintain store inventory using company reports which include ITR, Merchandising Report, among others. Plan, propose, and implement merchandise strategies that improve sales targets.
- Perform other related duties as assigned by managers.
Qualifications & Skills
- 2 years retail sales experience required; management retail experience is preferred.
- Computer skills include operation of point of sales system, email, and workforce management systems.
- Demonstrated leadership abilities with passion for challenging, empowering, and driving team results.
- Effective communication with customers, peers, and management.
- Solve problems creatively and demonstrate high integrity.
- Flexibility in work schedule, including availability for mornings, evenings, weekends, holidays, and extended hours on a 5-work week basis, with regular attendance being essential.
Core Competencies
- Customer Service
- Values and Integrity
- Patience
- Personal Learning
- Coaching
- Making Decisions
- Communication
- Planning and Organizing
- Achieving Results
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