Current jobs related to Front Desk Night Auditor - Charleston - Snowshoe Mountain
-
Relief Night Auditor/Front Desk Agent
3 months ago
Charleston, United States Auro Hotels Full time** Relief Night Auditor/Front Desk Agent** **Job Category****:** Front Office **Requisition Number****:** RELIE02108 Showing 1 location **Job Details** **Description** **Job Purpose** The Beautiful Courtyard by Marriott Charleston Waterfront is seeking a dedicated Relief Night Auditor/Front Desk Agent. You must be able to work Friday/Saturday audit shift and...
-
Part-Time Night Auditor
4 weeks ago
North Charleston, United States Wingate by Wyndham Charleston Airport Full timeJob DescriptionJob DescriptionNight Auditor OverviewSUPPLEMENT YOUR INCOME WITH A NIGHT JOB WITH SET HOURS AND SCHEDULE!As a Guest Service Representative conducting Night Audit, you would be responsible for handling the responsibilities of the Guest Service Representative and Accounting duties. The Night Auditor oversees the auditing, posting, and...
-
Part-Time Night Auditor
3 weeks ago
North Charleston, United States Wingate by Wyndham Charleston Airport Full timeNight AuditorOverview SUPPLEMENT YOUR INCOME WITH A NIGHT JOB WITH SET HOURS AND SCHEDULE! As a Guest Service Representative conducting Night Audit, you would be responsible for handling the responsibilities of the Guest Service Representative and Accounting duties. The Night Auditor oversees the auditing, posting, and balancing of the daily financial...
-
Night Auditor
3 months ago
Charleston, United States Sleep Inn Full timeDescription Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply...
-
Night Auditor
3 months ago
Charleston, United States SLEEP INN Full timeJob DescriptionJob DescriptionOur property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true...
-
Night Auditor
6 days ago
Charleston, United States Tara Investments Full time $17 - $18Job DescriptionJob DescriptionAre you a detail-oriented, energetic professional with a passion for guest service? Join our dynamic team at the Homewood Suites by Hilton, located in the heart of vibrant downtown Charleston, where every night is an opportunity to make a difference!Job ResponsibilitiesThe Night Auditor functions as an overnight Guest Service...
-
Front Desk Manager
3 weeks ago
Charleston, United States Tara Investments Full time $50,000 - $55,000Job DescriptionJob DescriptionReady to lead with flair and turn every guest stay into an unforgettable experience? Join us at The Limited Hotel by Marriott as our Front Desk Manager and make hospitality magic happen!Job OverviewThe role of the Front Desk Manager / Guest Service Manager is to manage all aspects of the front office, for example guest...
-
Front Desk Supervisor
2 months ago
Charleston, United States Auro Hotels Full time** Front Desk Supervisor** **Job Category****:** Front Office **Requisition Number****:** FRONT003198 Showing 1 location **Job Details** **Description** **Job Purpose** The Courtyard by Marriott Charleston Waterfront is seeking a dedicated Front Desk Supervisor. The purpose of the Front Desk Supervisor is to coordinate front office activities of the hotel...
-
Front Desk Supervisor
2 weeks ago
Charleston, United States Tara Investments Full time $20 - $22Job DescriptionJob DescriptionAre you a natural leader with a passion for delivering exceptional guest experiences?Join our dynamic team as a Front Desk Supervisor at Homewood Suites by Hilton in Historic Downtown Charleston, where your expertise in overseeing front office operations will shine. In this role, you'll be at the heart of our hotel, guiding...
-
Front Desk Supervisor
3 weeks ago
Charleston, West Virginia, United States Bluegreen Vacations Full timeLodge Alley Inn, located in Charleston, SC, is seeking an outgoing Front Desk Supervisor. Apply today, hiring immediately Compensation: $18.50/hourSchedule: Full-Time, Flexible shifts, weekends requiredLocation: 195 E Bay St, Charleston, SC 29401As the Front Desk Supervisor, you will be responsible for supervising the front office team members to ensure...
-
Overnight Hotel Auditor
1 week ago
Charleston, West Virginia, United States Wingate by Wyndham Charleston Airport Full timeJob OverviewPosition: Night AuditorSummaryEnhance your earnings with a stable night position that offers set hours and a predictable schedule.As a Night Auditor, you will take on the dual role of Guest Service Representative and Accounting Specialist. This position is crucial for ensuring the accurate auditing, posting, and balancing of daily financial...
-
Front Desk Receptionist
3 months ago
Charleston, United States Liberty Doctors LLC Full timeFront Desk Receptionist 10 salaries **Job openings matching Front Desk Receptionist in Liberty Doctors, LLC** **Reviews for Front Desk Receptionist in Liberty Doctors, LLC** Job Work/Life Balance Compensation/Benefits Job Security/Advancement Management Job Culture **Wonderful place to work!** Front Desk Receptionist (Current Employee) - Charleston, SC -...
-
Front Desk Supervisor
1 month ago
Charleston, United States Pyramid Global Hospitality Full timeWe are looking for a highly motivated individual to join our Front Desk team as Front Desk Supervisor. The successful candidate has a proven record of being a team player, is open to learning and leading by example, responds in a professional and cou Front Desk, Supervisor, Customer Service, Hotel
-
Front Desk Associate
4 months ago
Charleston, United States Atrium Hospitality Full timeHotel: Charleston Embassy Suites. Front Desk Associate. Part time. Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring t Associate, Front Desk, Front Desk Associate, Customer Service, Hospitality, Hotel
-
Evening Hotel Auditor Position
1 week ago
Charleston, West Virginia, United States Wingate by Wyndham Charleston Airport Full timeJob OverviewPosition: Night AuditorSummaryEnhance your earnings with a night position that offers a consistent schedule.As a Night Auditor, you will play a crucial role in both guest services and financial oversight. This position entails managing the auditing, posting, and balancing of daily financial transactions, ensuring the hotel maintains its...
-
Evening Hotel Auditor Position
1 week ago
Charleston, West Virginia, United States Wingate by Wyndham Charleston Airport Full timeJob OverviewPosition Title: Night AuditorSummary:Enhance your earnings with a night role that offers consistent hours and a structured schedule.As a Night Auditor, you will take on the dual responsibilities of a Guest Service Representative and Accounting tasks. This role involves overseeing the auditing, posting, and balancing of daily financial...
-
Front Desk Associate
2 months ago
Charleston, United States VP Management LLC Full timeHampton Inn-Downtown The first and last impression of our hotel is made at the front desk. We're looking for a friendly, customer service-oriented individual to join our team as a front desk associate. The ideal candidate will have experience working in a fast-paced environment and be able to juggle multiple tasks at once. He or she will be responsible for...
-
Overnight Hotel Auditor
3 days ago
Charleston, West Virginia, United States SLEEP INN Full timeJob OverviewWe are seeking a dedicated overnight auditor to join our expanding team. The ideal candidate will have a passion for customer service, a keen eye for detail, and a background in financial management. Our organization provides thorough training and resources to support your growth in the hospitality industry. If you are looking for a night shift...
-
Evening Hospitality Auditor
1 week ago
Charleston, West Virginia, United States SLEEP INN Full timeJob OverviewWe are seeking a dedicated overnight professional to join our team as a Night Auditor. This role is crucial for ensuring our guests receive exceptional service during their stay. The ideal candidate will have a keen eye for detail, strong customer service skills, and experience in financial management. We provide thorough training and resources...
-
Front Desk Associate
2 months ago
Charleston, United States VP Management Full timeJob DescriptionJob DescriptionHampton Inn-DowntownThe first and last impression of our hotel is made at the front desk. We’re looking for a friendly, customer service-oriented individual to join our team as a front desk associate. The ideal candidate will have experience working in a fast-paced environment and be able to juggle multiple tasks at once. He...
![Snowshoe Mountain](https://media.trabajo.org/img/noimg.jpg)
Front Desk Night Auditor
2 months ago
Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia
Seasonal (Seasonal)
We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe We seek qualified candidates that exemplify our Core Values of Honoring Authenticity, Embracing Empowerment, Cultivating Collaboration, and Prioritizing Purpose.
Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can't wait to see you on the mountain
Work, Play, Get Paid and Enjoy the Perks:
Free skiing + riding privileges with direct to lift access at 17 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more
401(k) plan (Available to any employee over the age of 18)
12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers
30% - 45% off Snowshoe food & beverage locations (excludes alcohol)
30% off soft goods and 15% off hard goods at Snowshoe owned retail locations.
Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face
RESORT OVERVIEW, CULTURE AND VISION
Snowshoe is the premier destination for Mid-Atlantic and Southeast skiers, snowboarders and winter enthusiasts. We offer 257 acres of skiable terrain, 1500 vertical feet, 57 trails and the best snow around. Enjoy our world class events, cool mountain temperatures, beautiful vistas and 11,000 acres of unspoiled wilderness.
POSITION SUMMARY
The job purpose of a Front Desk Night Auditor is to provide a high level of guest service by giving prompt courteous attention to all guest interactions. Additionally, the Night Auditor is responsible for completing all aspects of the night audit. This position is an overnight shift.
ESSENTIAL DUTIES (list in order of importance)
ESSENTIAL DUTIES - FRONT DESK
Develops computer systems technical knowledge.
Learns the SMS (reservation and front office system) and the RTP (ticketing system).
Develops lodging accommodations knowledge.
Learn about all of the resort's accommodations. We currently have 33 distinct complexes with approximately 1,200 rental units including hotel rooms, condominiums and private homes.
Acquires understanding and knowledge of lodging rates.
Learns the rate structures and knows where to find the rates for each lodging accommodation including rack, discount seasons and packages.
Develops general resort knowledge.
Learns the information and pricing for lift tickets, ski rentals, ski lessons, adventure products and special events.
Confirms lodging accommodations and resort activities.
Greet guests, review reservations and make necessary changes.
Reserves lodging accommodations and resort activities for walk-in guests by explaining available lodging and activity options, quoting rates and booking reservation.
Collects and reconciles daily transactions.
Collects folio balances, performs required accounting procedures, processes a shift report, and balances cash drawer.
Achieves a high quality of guest service.
Answers inquiries concerning recreational opportunities, scenic attractions, special events, entertainment, shopping, eating establishments, travel routes and all general information.
Maintains guest confidentiality.
Safeguards credit card information, room numbers, addresses, phone numbers and issuing proper keys.
Maintains rapport with housekeeping and maintenance services.
Relays information regarding early checkouts, walk- in's, room changes and by reporting housekeeping and maintenance problems or issues as reported by our guests.
Organizes and maintains daily operations by relaying information, ensuring reports or supplies are ready for the next shift, maintaining the front desk in a clean and orderly fashion, and keeping information racks full of brochures.
Contributes to team effort.
This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.
ESSENTIAL DUTIES - NIGHT AUDIT
The night audit has three specific stages including the SMS night audit, the processing of daily housekeeping reports, and the Shift4 credit card settlement.
Stage 1: SMS Night Audit
Step 1: processing of phase 1 batch reports (pre end of day reports)
Step 2: the posting of housekeeping charges
Step 3: the processing of the Golf POS nightly audit
Step 4: obtain and execute exclusive use steps (such as re-indexing, posting room and tax, etc.) culminating in the end of day process
Step 5: the processing of phase 2 batch reports (accounting reports)
Step 6: the processing of phase 3 batch reports (post end of day reports)
Stage 2: Processing of Housekeeping Reports
The night auditor updates the housekeeping service marks for all rental units then processes individual housekeeping reports for all third party housekeeping services.
Stage 3: Shift 4 credit card settlement
The night auditor reconciles the credit card charges in SMS and Shift4 and submits the batches for deposit.
EDUCATION & EXPERIENCE REQUIREMENTS
Education:
High school diploma/equivalent.
Experience:
Applicant should possess basic knowledge of accounting operations, mathematical skills and computing skills. Previous front office/hotel experience preferred.
QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS
Supervisory Responsibilities
This position has no supervisory responsibilities.
General Language & Reasoning Ability
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Requires the ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
SUPERVISORY RESPONSIBILITIES
The incumbent will carry out the supervisory responsibilities in accordance with the organization's policies and applicable laws. He/she will report to Operations and Sales Managers. Responsibilities include training employees, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints; and resolving problems.
LEADERSHIP
Understands business complexities and assumes responsibility for driving change
Leads employees or teams of employees to achieve goals
Guides employees through periods of change, even during difficult times or in the face of hard business decisions
Exhibits honesty, integrity in an environment of mutual respect and trust, core values, reliability
ENGAGEMENT
Is inquisitive and curious, always asking questions; Seeks new and/or different or ways to improve the business; Thinks outside the box
Is recognized by others (internally and externally) as being engaged in their role, and someone who can often see things that others have not
Inspires, motivates, develops, energizes, and creates engaged employees, with a solid record of employee retention
Demonstrates true passion for the job, the resort, and the company overall
Displays rigorous commitment to the environment, financial and safety of self, business, and inherent risks through stewardship.
COMMUNICATION
Communicates clearly and appropriately - both orally and in writing
Responds to questions or requests in a timely manner
Conducts regular one-on-one and departmental meetings to ensure a good flow of information
Recognizes and rewards the achievement of his/her team and others; Ensures thank-yous are delivered
All communication is down home and strives to improve upon a high level of guest service in a friendly manner
DELIVERY
Produces accurate and timely work results and high-quality business outcomes
Meets or exceeds financial goals, budgets, forecasts
Creates successful strategies that produce results, but is also willing to accept responsibility for shortfalls when appropriate
Ensures a guest driven atmosphere and improves commitment to a service level that exceed our guests' expectations
Takes steps to provide epic experiences that are wild, memorable and unexpected
FLEXIBILITY
Adapts and is flexible to changing business circumstances across a season, a fiscal year, and/or multiple years; Exhibits willingness to change
Adjusts budgets and reforecasts as needed across the year based on changing business needs
Exhibits flexibility in their thinking, will bend when needed, and will lobby others to change when necessary
Inspires a unified team through understanding was is required for successful, cooperative and fun team success
TRAVEL REQUIREMENTS
Any employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Driver's Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver's Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department.
PHYSICAL DEMANDS AND WORKING CONDITIONS
This position may be required to work evenings, weekends and holidays.
Office Environment :
Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis.
Manual dexterity to operate a computer and other common office equipment on a constant basis.
Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis.
Ability to work for extended periods of time sitting, bending, reaching and speaking on a constant basis.
Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on and occasional basis.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
An Equal Opportunity Employer
#J-18808-Ljbffr