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Project Management

2 months ago

Little Rock, United States Brickwork India Full time

Our virtual assistants have supported thousands of businesses across the world. Business Support

Cross off your to-do lists without lifting a finger. Our virtual assistants have supported thousands of businesses across the world and are your one-stop solution for all administrative help. Take back your free time and allow our smart assistants to do the due diligence on everything you need to get done - whether it's bookkeeping and project management for your business, transcribing videos, translating documents, managing your online store, data entry or supporting your customers: we can do it all We take care of all those little things that eat away into your productivity. Whether it’s navigating the internet for information, noting down minutes of an important meeting, creating a spreadsheet, or formatting a presentation, we are the experts. And of course, scheduling meetings and arranging your travel, coordinating with your other stakeholders are all part of our admin services. Spreadsheet, PowerPoint and Word documents are most popular with our customers. We format, proofread and present simple to complex documents in more meaningful ways. Pay attention to the big picture at meetings and allow our team to take notes. We can sit in on meetings and provide summaries for you to review or transcribe and list the key points. Sort, tag, flag your inbox and receive a daily email summary that reminds you whom to respond, when and where your next meeting is and what your prioritized agenda is. Navigate the internet with our research services and find exactly what you need for your next project. From providing multiple venue options to sending out the perfect invite, our event coordinators help you manifest the event you’ve imagined. Let Brickwork be your daily planner – we schedule and co-ordinate meetings, manage your calendar and keep you updated with a prioritized itinerary. Categorize your expenses and stay on course with your financial goals. Our assistants track your personal and business expenses while offering insights into your spending. Start your vacation early – let us handle the details and plan your down-time. We offer flight and hotel options, coordinate bookings and list sample itineraries – whether it’s for business or pleasure. Tools used for Admin Support

Customer Support

Your customers are important to us. If your customers need you, they can call us - expand your customer service solutions with our virtual assistants who are trained to give prompt support through live chat, email, or calls. Whatever may be your business, we can handle multiple channels for sales or customer service so that your customers see you as ever-responsive and customer-centric. A highly specialized answering machine doesn't exist, but our team is a close alternative for anyone with a busy schedule. We offer inbound answering services, transcribe voicemails, take messages as well as make feedback/survey calls for you. Sort, tag, flag your inbox and receive a daily email summary that to reminds you whom to respond, when and where your next meeting is and what your prioritized agenda is. We customize canned responses for email and chat support and keep track of customer satisfaction. 79% of consumers say they prefer chatting with real people and that’s who we provide you, regardless of your time zone. Track inventory, check stocks with multiple vendors and make sure you fulfil every order on time. Tools used for Customer Support

Accounting and Bookkeeping Services

Stay on top of your finances - our experienced accountants are just a click away from organizing your financial statements, AR / AP and handle the bookkeeping for your small business. While we work with complete focus and attention to details and with a zeal to complete all backlogs to streamline all entries and expenses, you can concentrate on your business. We help your company to have health cashflows by managing your AR and AP with expense monitoring, bank reconciliation, credit card reconciliation, inventory reconciliation, employee reimbursement, payroll update etc. Tax season means tremendous time pressure. We support CPA firms, enrolled agents and tax preparation firms in preparing your customers’ federal and S income tax returns. We are adept at filing Form 1120 for corporations, Form 1120S for S corporations, Form 1065 for Partnership forms, Form 1040 for Individual forms. Our certified QuickBooks online professionals keep track of your daily financial records like invoice processing, bill updates, bank, and credit card reconciliations. Tools used for Accounting and Bookkeeping Services

Data Management

Give us your data in any format and we can transform it into an organised, decision-making tool. Leverage on our expertise in data entry, cleansing, validation, converting data from one format to another and tagging. Collect and transfer data from hard copies to organized online databases. Convert large databases into formats you need, whether it's PDF to Excel, JPEG to PPT or hard copies to an online database. Delete irrelevant information, validate accuracy, and update your database with periodic data clean-ups to increase clarity and effectiveness. Create customized labels for your images and text - we annotate them so that you can find them within any database with ease. Tag your customer requests into categories to create reports. Tools used for Data Management

Lead Generation

We manage your list of clients with CRM tools and update them with a curated database of leads; generated by targeted email campaigns. Brickwork also sets appointments with prospective customers and offers thorough lead validation. Tools used for Accounting and Bookkeeping Services

Content Writing

Visualize your projects with customized organizational goals, clear timelines and robust growth strategies packed into an extensive business plan. Our go-to-market services include qualitative and quantitative research, feasibility studies and opportunity assessments to optimize operations for your market. We will stay with your customer and build trust with them, throughout their journey with your business. Catch your customers by surprise by tracking their purchases till they reach their destination, by acting on their social media comments, by quick responses to their queries and much more. With our ecommerce Backoffice support you are all set to delight your customers and increase your business. We specialize in behind-the-scene work for e-commerce businesses - our team manages online inventory, uploads and sorts through products so that your website is always up to date. Your customer reviews and metrics can make or break your business. Allow us to service your customers and manage their orders, answer product related queries and refund requests over chat, emails, phone or online tickets. Tools used for e-Commerce Services

Project Management

We oversee project workflow milestones and day-to-day tasks to make sure your project gets done to your expectations. We strive to stay on schedule and within budget by ensuring all the details are entered accurately in your portals, communication is streamlined, and resources utilised. Find vendors, create purchase orders, and track products - we perform end-to-end purchase order management and provide consistent reports. Allow our teams to coordinate with your multiple vendors to collect samples, float and manage RFQ responses, ensure timely delivery and payments. Monitor and categorize your expenses with our budget management team to help you stay on top of your finances - whether it's to cut costs for your business or save up for that vacation you were planning. Tools used for Project Management

Social Media Support

We assist you manage, track, report, respond and engage in social media. Be it posting, scheduling, responding to complaints, directing it to the right personnel for resolution, hashtags, follow specific channels, join relevant groups and communities. Allow our team to keep your handle active by posting pictures / quotes, responding to comments, sharing relevant content pertaining to your interest or business. Being engaged on social media helps build a strong social media following. We assist you with finding right social influencers to follow, publish articles in various networks etc., Tools used for Social Media Support

Survey Support

Surveys help companies to know a lot about their customers and specific trends related to their business. We have experienced resources, who can assist you analyse your survey data and come up with specific insights, which would help your business. I have used the services of Brickwork for over five years and I do not consider them an outside vendor, I consider them a part of our team. They are always responsive and always follow-through with their objectives. Their work is always thorough and . .

- Daniel J. Stephen, Vice President, Operations , Boca Bio LLC CRM Management for an Electrical Contracting Company

"Client is the Co-owner & Vice President of a privately held small business in Rocklin, CA." Administrative Assistance for a Real-Estate Firm

Client is the CEO of property management group based in San Francisco, US. Prospects Identification for an Event Management Company

The client is from the Services Industry and founded one of the biggest event management… Sales Prospect management for a Fortune10 Oil & Gas Company

The client was associated with a European Fortune10 Oil & Gas company.

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