Client Service Associate

1 day ago

Westlake, United States Stifel Financial Full time

Summary Under immediate supervision, Client Services Associate, Registered, assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide variety of administrative support duties, including but not limited to, word processing, preparing mailings, filing, answering the phone, obtaining approvals for FA(s) communications and advertisements, provides overall customer service support to clients, may enter trades as directed by the FA(s). Essential Duties & Responsibilities Perform clerical functions related to opening client accounts and ongoing account coding based on account features chosen by the client. Work with the FA(s) and the client in obtaining the required documents based upon the type of account(s) established. Provide quotes and other account-related information to assist clients. Organize and assist in the maintenance of complete client account and trade-related records for the FA(s) and certain required files for the branch office. Perform operational or administrative functions for client related requests (i.e., check requests, wiring funds, address change, dividend information, etc.). Provide reports and other information to FA(s), as requested. Perform calling activities, not limited to existing clients, using scripts approved by a principal of Advertising and Graphics. Registered Client Service Associates may highlight a service or product but may not discuss products or investments beyond a point that the discussion becomes a solicitation where the specific appropriateness of the investment or the suitability of the client becomes a factor. Accept and enter unsolicited orders from clients in states in which they are registered and may enter orders received directly from a FA who is registered in the client's state of residence. Identify situations that need to be brought to the attention of the FA(s) or escalated to the Branch Manager; including suspicious client and/or employee activity or behavior. Perform various administrative duties (i.e., typing, filing, answer phones, mailing documents/letters, etc.) and other duties and projects as assigned by the FA and/or Branch Manager. Qualifications Administrative Knowledge - Knowledge of administrative and clerical procedures and systems such as word processing, spreadsheet applications, managing files and records, and other office procedures and terminology. Industry Knowledge - General understanding of the investment brokerage industry and securities regulations with basic knowledge of investment products. Time Management - Able to organize, prioritize and manage multiple tasks, responsibilities and deadlines; is able to follow through and accomplish goals, manage expectations appropriately and use firm's resources efficiently. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to practical problem solving. Customer and Interpersonal Skills - Knowledge of principles and processes for providing exemplary customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Communication Skills - The ability to communicate information and ideas in spoken or written form so that others will understand with excellent grammar and phone/office etiquette. Education & Experience Minimum Required: High School Diploma or equivalent. Minimum Required: 2 years investment industry experience. Licenses & Credentials Series 7 and 63/66 required. About Stifel Stifel is a more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients' money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success. While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let's talk about how you can find your place here at Stifel, where success meets success. At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off. Stifel is an Equal Opportunity Employer. #LI-LL1 #J-18808-Ljbffr

  • Client Service Associate

    3 weeks ago

    Westlake, Ohio, United States Stifel Financial Full time

    **Job Summary**As a Client Service Associate at Stifel Financial, you will play a vital role in supporting our Financial Advisors in delivering exceptional client experiences. Under the guidance of our experienced team, you will be responsible for assisting with the opening and maintenance of client accounts and records, as well as performing a range of...

  • Operations Associate

    4 weeks ago

    Westlake, Ohio, United States Equity Trust Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Client Services Associate to join our team at Equity Trust. As a Client Services Associate, you will be responsible for handling client requests, processing new accounts, and providing exceptional customer service.Key ResponsibilitiesClient Request Handling: Process client requests in a timely...

  • Client Service Representative

    3 weeks ago

    Westlake, Ohio, United States Stifel Financial Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Client Service Associate to join our team at Stifel Financial. As a Client Service Associate, you will play a critical role in supporting our Financial Advisors with the opening and maintenance of client accounts and records.Key ResponsibilitiesPerform clerical functions related to opening...

  • Client Technical Support Associate

    2 days ago

    Westlake, United States Charles Schwab Full time

    Job Summary: Seeking a Client Technical Support Associate to respond to escalated technical inquiries from internal and external clients, providing exceptional client service and support. About the Role: The Client Technical Support Associate will respond to tier II escalated technical inquiries from internal and external clients regarding online access and...

  • Client Service Specialist

    4 months ago

    Westlake, United States The LaSalle Group Full time

    LaSalle Network is currently partnered with one of the nation's leading Revenue Cycle Management companies, located in Westlake, OH. Our client is currently hiring several Client Service Specialists to support their growing business and new clients. This is a brand new, state of the art facility with ample opportunity to grow your career! Client Service...

  • Associate Advisor/Client Service

    1 week ago

    Westlake, TX, United States Charles Schwab Full time

    Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.   Schwab Advisor Custody and Trading (ACT) is the leading provider of custodial, operational, and trading support for independent fee-based investment advisors. We have built our business on serving the needs of...

  • Registered Client Service Associate- Westlake, OH

    3 weeks ago

    Westlake, United States Raymond James Financial Services Full time

    Description Job Summary Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond James is seeking a dynamic Registered Client Service Associate who is a motivated, detail oriented and creative problem solver to join our growing team. This essential role helps to provide high...

  • Client Service Representative

    3 weeks ago

    Westlake, Ohio, United States The LaSalle Group Full time

    The LaSalle Group is currently partnered with a leading Revenue Cycle Management company. Our client is seeking a Client Service Specialist to support their growing business and new clients. This is a brand new, state-of-the-art facility with ample opportunity to grow your career.Provide exceptional customer service within a fast-paced environment.Process...

  • Client Services Manager

    5 days ago

    Westlake, Ohio, United States SPS North America Inc Full time

    Job Title: Client Services ManagerWe are seeking a highly skilled Client Services Manager to join our team at SPS North America Inc. As a Client Services Manager, you will be responsible for overseeing multiple sites or projects, ensuring daily service delivery, employee management, and overall customer satisfaction.Key Responsibilities:Proactively implement...

  • Client Services Manager

    4 days ago

    Westlake, Ohio, United States SPS North America Inc Full time

    Job Title: Client Services ManagerAt SPS North America Inc, we are seeking a highly skilled Client Services Manager to join our team. As a Client Services Manager, you will be responsible for overseeing multiple sites or projects, ensuring daily service delivery, employee management, and overall customer satisfaction.Key Responsibilities:Proactively...

  • Client Service Representative

    2 weeks ago

    Westlake, Ohio, United States The LaSalle Group Full time

    Client Service Specialist Job DescriptionLaSalle Network is partnering with a leading Revenue Cycle Management company in Westlake, OH, to fill several Client Service Specialist positions. This is a great opportunity to grow your career in a state-of-the-art facility.Key Responsibilities:Provide exceptional customer service in a fast-paced environmentAnswer...

  • Client Services Manager

    2 days ago

    Westlake, Ohio, United States SPS North America Inc Full time

    Job Title: Client Services ManagerWe are seeking a highly skilled Client Services Manager to join our team at SPS North America Inc. This is a fantastic opportunity to work with a leading outsourcing solutions provider, leveraging Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in over 22 countries globally.About the Role:The...

  • Client Service Manager

    6 days ago

    Westlake, United States SPS North America Inc Full time

    Come explore the Power of Possibility with a career at SPS! We have a fantastic opportunity for an experienced Client Services Manager to come join our team in New York! The Client Services Manager (CSM) position is to sit on-site with our client and oversee multiple sites or projects. The position is responsible for daily service delivery, employee...

  • Financial Services Associate

    6 days ago

    Westlake, United States Fidelity TalentSource LLC Full time

    Financial Services Associate Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Financial Services Associate to work in Westlake, TX *** This is a true 3 month contract that starts in December *** The Role The Financial Services Associate, as part of Fidelity’s...

  • Financial Services Associate

    4 days ago

    Westlake, Ohio, United States Fidelity TalentSource LLC Full time

    Job Title: Financial Services AssociateFidelity TalentSource LLC is seeking a highly skilled Financial Services Associate to join our team. As a Financial Services Associate, you will be responsible for working with Fidelity's retirement plan sponsors to ensure accurate and timely completion of their Nondiscrimination testing and Forms 5500/8955-SSA.Key...

  • Director, Client Service Manager; Strategic Market

    4 months ago

    Westlake, United States Fidelity TalentSource LLC Full time

    Job Description:The Role You will be the primary Fidelity client service contact for Defined Contribution and emerging Workplace products for some of Fidelity s largest institutional clients. As the main contact, you collaborate with a matrixed service team chartered to deliver contractual commitments to strategic clients. The role partners with Managing...

  • Financial Services Associate

    3 days ago

    Westlake, Ohio, United States Fidelity TalentSource LLC Full time

    About the RoleFidelity TalentSource is seeking a highly skilled Financial Services Associate to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.The ideal candidate will have a strong background in financial services, excellent communication skills, and the...

  • Financial Services Associate

    2 weeks ago

    Westlake, Ohio, United States Edward Jones Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Branch Office Administrator. As a key member of our branch team, you will play a critical role in delivering exceptional client service and supporting our financial advisors in achieving their goals.Key ResponsibilitiesDevelop and maintain strong relationships with...

  • International Client Service Specialist

    4 weeks ago

    Westlake, Ohio, United States Charles Schwab Full time

    About the RoleWe are seeking a highly skilled and motivated Global Services Representative to join our team at Charles Schwab. As a key member of our client service team, you will be responsible for providing exceptional service to international clients, including those in Spanish and Chinese-speaking markets.Key ResponsibilitiesProvide proactive and...

  • Client Services Paralegal

    2 months ago

    Westlake, United States Everstaff Full time

    Job DescriptionJob DescriptionThe paralegal will provide comprehensive support to attorneys and legal teams in a fast-paced legal environment. Responsibilities include conducting legal research, drafting legal documents, assisting with case management, and interacting with clients. The ideal candidate will possess strong organizational skills, attention to...