Financial Services Associate

4 days ago


Westlake, Ohio, United States Fidelity TalentSource LLC Full time
Job Title: Financial Services Associate

Fidelity TalentSource LLC is seeking a highly skilled Financial Services Associate to join our team. As a Financial Services Associate, you will be responsible for working with Fidelity's retirement plan sponsors to ensure accurate and timely completion of their Nondiscrimination testing and Forms 5500/8955-SSA.

Key Responsibilities:
  • Handle inbound telephone calls via the Testing & Reporting Services Helpline, assisting plan sponsors with completing online testing questionnaires, uploading census data, and answering general questions about the Testing and Forms 5500/8955-SSA processes.
  • Provide exceptional client interaction skills, ensuring efficiency and accuracy in completing all incoming business under tight deadlines.
  • Collaborate with Fidelity's Workplace Investing organization to deliver high-quality services to plan sponsors.
Requirements:
  • Bachelor's degree or equivalent work experience.
  • One to two years of customer service experience, preferably in the financial services/benefits industry or experience with defined contributions.
  • Personal computer proficiency, with experience in Windows Office and web-based applications.
  • Outstanding organization, multi-tasking, and time management skills.
  • Detail-oriented, process-driven, and goal-oriented.
  • Phenomenal client communication skills, especially by phone.
  • Strong computer skills with an emphasis on Microsoft Excel.
  • General knowledge of the 401k industry is a plus but not required.
What We Offer:

Fidelity TalentSource LLC offers a dynamic working environment that blends the best of onsite and offsite work experiences. Our hybrid working model allows associates to work onsite all business days of every other week in a Fidelity office. We value the benefits of working offsite and offer a supportive and collaborative culture.

Fidelity TalentSource LLC is an equal opportunity employer and welcomes individuals from all backgrounds to apply. We believe in building an enduring culture of inclusion and belonging. If you are a motivated and detail-oriented individual with a passion for financial services, we encourage you to apply for this exciting opportunity.



  • Westlake, Ohio, United States Stifel Financial Full time

    **Job Summary**As a Client Service Associate at Stifel Financial, you will play a vital role in supporting our Financial Advisors in delivering exceptional client experiences. Under the guidance of our experienced team, you will be responsible for assisting with the opening and maintenance of client accounts and records, as well as performing a range of...


  • Westlake, Ohio, United States Fidelity TalentSource LLC Full time

    About the RoleFidelity TalentSource is seeking a highly skilled Financial Services Associate to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and support to our clients.The ideal candidate will have a strong background in financial services, excellent communication skills, and the...


  • Westlake, Ohio, United States Edward Jones Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Branch Office Administrator. As a key member of our branch team, you will play a critical role in delivering exceptional client service and supporting our financial advisors in achieving their goals.Key ResponsibilitiesDevelop and maintain strong relationships with...


  • Westlake, Ohio, United States Stifel Financial Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Client Service Associate to join our team at Stifel Financial. As a Client Service Associate, you will play a critical role in supporting our Financial Advisors with the opening and maintenance of client accounts and records.Key ResponsibilitiesPerform clerical functions related to opening...


  • Westlake, Ohio, United States Fidelity Investments Full time

    Job Description:We are seeking a highly skilled and motivated Financial Representative to join our team at Fidelity Investments. As a key member of our branch, you will play a vital role in delivering exceptional client experiences and driving business growth.As a Financial Representative, you will be responsible for building and maintaining strong...


  • Westlake, Ohio, United States Fidelity TalentSource LLC Full time

    Position Overview:The Investment Sales Associate (ISA) serves as the foundational role within our comprehensive, multi-year Investment Sales Desk Development Program (ISDP). Within the Fidelity Institutional (FI) - Intermediary Investment Client Group, we foster a collaborative, competitive, and dynamic sales atmosphere. The ISA position is designed to...


  • Westlake, Ohio, United States Fidelity TalentSource LLC Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Financial Customer Associate. As a key member of our customer service team, you will play a critical role in delivering exceptional service to our clients, helping them to achieve their financial goals and objectives.Key ResponsibilitiesProvide exceptional...


  • Westlake, Ohio, United States Fidelity TalentSource LLC Full time

    Position Overview:The Investment Sales Associate (ISA) serves as the foundational role within our comprehensive, multi-year Investment Sales Desk Development Program (ISDP). Within the Fidelity Institutional (FI) - Intermediary Investment Client Group, we foster a collaborative, competitive, and dynamic sales atmosphere. The ISA position is designed to...


  • Westlake, Ohio, United States Fidelity TalentSource LLC Full time

    Position Overview:The role of Investment Sales Associate (ISA) serves as an introductory position within our comprehensive, multi-year Investment Sales Desk Development Program (ISDP). As part of the Fidelity Institutional (FI) - Intermediary Investment Client Group, we foster a collaborative, competitive, and dynamic sales atmosphere. This position will...


  • Westlake, Ohio, United States Fidelity TalentSource LLC Full time

    Job Description:We are seeking a highly motivated and customer-focused individual to join our team as a Financial Customer Associate. In this role, you will have the opportunity to work with a diverse range of customers, providing exceptional service and support to help them achieve their financial goals.Key Responsibilities:Provide outstanding customer...


  • Westlake, Ohio, United States Fidelity TalentSource LLC Full time

    Job Description:We are seeking a highly motivated and customer-focused individual to join our team as a Financial Customer Associate. In this role, you will have the opportunity to work with a diverse range of customers, providing exceptional service and support to help them achieve their financial goals.Key Responsibilities:Provide outstanding customer...


  • Westlake, Ohio, United States Edward Jones Full time

    About the RoleWe are seeking a highly skilled and motivated Branch Office Administrator to join our team at Edward Jones. As a key member of our branch team, you will play a critical role in delivering exceptional client service and supporting our financial advisors in achieving their goals.Key ResponsibilitiesDevelop and maintain strong relationships with...


  • Westlake, Ohio, United States Fidelity TalentSource LLC Full time

    About the RoleFidelity TalentSource LLC is seeking a highly skilled and detail-oriented individual to join our team as a Brokerage Operations Representative. As a key member of our organization, you will play a critical role in providing exceptional customer service to our clients by accurately establishing and updating brokerage accounts and related...


  • Westlake, Ohio, United States Fidelity TalentSource LLC Full time

    Job Description:We are seeking a highly motivated and customer-focused individual to join our team as a Financial Customer Associate. In this role, you will be responsible for providing exceptional customer service and support to our clients through various communication channels.Key Responsibilities:Respond to customer inquiries and resolve issues in a...


  • Westlake, Ohio, United States Nexus Innovations Full time

    Job DescriptionJob Title: Financial Services RepresentativeJob Summary:We are seeking a highly skilled Financial Services Representative to join our team at Nexus Innovations. As a Financial Services Representative, you will be responsible for providing exceptional customer service and support to our clients, helping them to achieve their financial goals.Key...


  • Westlake, Ohio, United States Creative Financial Staffing Full time

    About the Recruiter/HR Associate Role:Creative Financial Staffing is seeking a highly motivated and detail-oriented Recruiter/HR Associate to join our team in Westlake, OH. As a key member of our HR team, you will be responsible for recruiting top talent, conducting phone interviews, and assisting with new hire onboarding.Key Responsibilities:Recruit and...


  • Westlake, Ohio, United States Fidelity TalentSource LLC Full time

    Position Overview:Are you prepared to embark on a rewarding career with Fidelity?This role involves a blend of remote and in-office engagement. It is essential to consider commute distance when applying.Our Career Development program serves as a launchpad for a fulfilling career where you can make a significant impact on customers' lives. In addition to the...


  • Westlake, Ohio, United States Golden Reserve LLC Full time

    Join Golden Reserve LLC as a Financial Paraplanner/Client Services SpecialistWe are seeking an experienced professional to join our team as a Financial Paraplanner/Client Services Specialist. This role is a unique blend of a Paraplanner and Client Services Coordinator, responsible for managing our entire back-end client sales process, delivering world-class...


  • Westlake, Ohio, United States Creative Financial Staffing Full time

    About the Recruiter/HR Associate Role:We are seeking a highly motivated and detail-oriented Recruiter/HR Associate to join our team at Creative Financial Staffing. As a key member of our HR team, you will be responsible for recruiting top talent, conducting phone interviews, and assisting with new hire onboarding.Responsibilities:Recruit and screen...


  • Westlake, Ohio, United States Fidelity TalentSource LLC Full time

    Position Overview:Are you prepared to embark on a rewarding career at Fidelity?If so, consider becoming a vital part of our customer service division. This position necessitates a blend of remote and in-office engagement.Our Career Development program serves as a launchpad for a fulfilling career where you can positively impact the lives of clients....