Sales Executive Team Lead Grande Vista

3 weeks ago

Orlando, United States Marriott Vacations Worldwide Full time

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

JOB SUMMARY

Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Support Sales Executives by performing sales closings as part of a Take-Over process or when the Sales Executive is not licensed to perform closings on their own. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner. Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales). Provide mentoring, coaching, consultation and feedback to Sales Executives on a regular basis. May also be responsible for delivering specific training opportunities as required and directed by sales management.

CANDIDATE PROFILE

  • Required:
    • High school diploma or GED;
    • Proficiency in English (additional language required for certain positions);
    • Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law;
    • One-year related experience.
  • Preferred:
    • Bilingual (Spanish).

Successful Candidates Will Be Willing To:

  • Work at night (occasionally)
  • Must be willing to work weekends and holidays as required by business needs

JOB SPECIFIC TASKS

Support Sales Executives

  • Perform sales closings as part of a Take-Over process.
  • Perform sales closings for Sales Executives who are not licensed to perform a closing on their own.
  • Assist less experienced Sales Executives with the contract closing process.
  • Provide coaching and feedback to Sales Executives on a regular basis.
  • Work with less experienced Sales Executives to improve their sales process, strategy, script and presentation skills. This may include providing specific training opportunities on a one to one basis or in a group setting as required and directed by sales management.
  • May be required to conduct ride-a-longs to provide feedback on sales executive performance and report back to sales management.

Building and Maintaining Customer Base

  • Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
  • Follow up on referrals/leads from owners.
  • Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
  • Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
  • Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
  • Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.

Giving Sales Presentations

  • Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
  • Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
  • Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
  • Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sale distribution site.
  • Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
  • Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
  • Practice and continue to develop and improve sales script and presentation.
  • Ensure clear understanding of financing options and present as an approach to ownership.
  • Prepare for daily appointments/tours (e.g., review tour sheet, owner history, presentation details, etc).
  • Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
  • Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
  • Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.

Conducting and Managing Business Transactions

  • Assure complete and accurate processing of documents pertaining to sales.
  • Review details of contracts with prospective owners and Owners once they decide on purchase.
  • Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
  • Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
  • Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
  • Complete purchase summary worksheet at end of each sale.
  • Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.

Providing Service to Others

  • Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
  • Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.

Other

  • Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
  • Demonstrate total understanding of the culture and processes of the organization.
  • Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
  • Participate in formal training sessions offered by management team.
  • Attend daily huddles and regularly scheduled team/manager meetings.
  • Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
  • Perform other duties as assigned.
  • Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e. Do Not Call Lists, State registrations, Exemptions, etc).
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

  • Sales Executive Team Lead Grande Vista

    6 days ago

    Orlando, United States Marriott Vacations Worldwide Full time

    JOB SUMMARY Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Support Sales Executives by performing sales closings as part of a Take-Over process or when the Sales Executive is not licensed to perform closings...

  • Sales Executive International SXM

    2 hours ago

    Orlando, United States Hilton Grand Vacations Full time

    How would you like to work with the beautiful, white sandy beach right at your doorstep? You can, as an International Sales Executive for Hilton Grand Vacations on Sint Maarten in the Caribbean. Just imagine strolling along the gorgeous beach and swimming in the sparkling blue waters. If you are looking to work in paradise than this is your opportunity....

  • Senior Group Sales Executive

    8 hours ago

    Orlando, United States JW Marriott Orlando Grande Lakes Full time

    Additional Information Grande Lakes OrlandoJob Number 24087007Job Category Sales & MarketingLocation Grande Lakes Shared Service, 4040 Central Florida Parkway, Orlando, Florida, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? YPosition Type ManagementJob SummaryActs as the on-property liaison for group sales within the pre-defined...

  • In House Sales Executive

    2 days ago

    Orlando, United States Hilton Grand Vacations Full time

    Job DescriptionThe Sales Executive In House is responsible for presenting the Hilton Grand Vacations ownership products and programs to our owners and potential owners to generate maximum net sales volume while maintaining a professional and ethical representation of the company. What will I be doing? As a Sales Executive In House you would be responsible...

  • Sales Executive International SXM

    2 days ago

    Orlando, United States Hilton Grand Vacations Full time

    Job DescriptionHow would you like to work with the beautiful, white sandy beach right at your doorstep? You can, as an International Sales Executive for Hilton Grand Vacations on Sint Maarten in the Caribbean. Just imagine strolling along the gorgeous beach and swimming in the sparkling blue waters.  If you are looking to work in paradise than this is...

  • Sales Executive International SXM

    1 day ago

    Orlando, United States Hilton Grand Vacations Full time

    Job Description How would you like to work with the beautiful, white sandy beach right at your doorstep? You can, as an  International Sales Executive  for Hilton Grand Vacations on Sint Maarten in the Caribbean. Just imagine strolling along the gorgeous beach and swimming in the sparkling blue waters. If you are looking to work in paradise than this...

  • Telesales Sales Executive

    1 day ago

    Orlando, United States Hilton Grand Vacations Full time

    Job Description A career as an In-House Sales Executive entails presenting the Hilton Grand Vacations ownership products and programs to our existing Vacation Club Owners to generate maximum net sales volume while maintaining a professional and ethical representation of the company. You will speak with and guide our Owners on a tour of the resort to...

  • Sales Executive International SXM

    2 days ago

    Orlando, United States Hilton Grand Vacations Full time

    Job DescriptionHow would you like to work with the beautiful, white sandy beach right at your doorstep? You can, as an International Sales Executive for Hilton Grand Vacations on Sint Maarten in the Caribbean. Just imagine strolling along the gorgeous beach and swimming in the sparkling blue waters.  If you are looking to work in paradise than this is...

  • Team Lead Activations

    2 weeks ago

    Orlando, United States Hilton Grand Vacations Full time

    Description - External Activation/Reservations Team Lead: As a Team Lead you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards. We strive to have the best experienced, dynamic, talented, customer...

  • Sales Executive

    6 days ago

    Orlando, United States Bluegreen Vacations Full time

    Sales Executive - The Fountains Resort, Orlando in Orlando, FL by Bluegreen Vacations At Bluegreen Vacations as a Front-Line Sales Representativeat The Fountains Resort Orlando you have an opportunity to meet face to face with guests who are seeking a better way to travel by: Offering a portfolio of amazing vacation locations. Following Bluegreen’s...

  • Sales Manager

    5 hours ago

    Orlando, United States Hilton Grand Vacations Full time

    There's something truly fun and superb about Hilton Grand Vacations. The foundation of our way of life has been about making memorable experiences and a positive impact within our industry and the communities in which we live and flourish. Our Team Members are what make the difference in their efforts. It is their talent, passion, and dedication to our brand...

  • Sales Executive

    1 week ago

    Orlando, United States Convergence Data Full time

    Description: Convergence Data Services (CDS) is a leading SAAS data services firm that services parts data for PLM systems and product data for PIM/MDM systems. In addition to its existing Design For Retrieval (DFR) platform and data services capabilities, CDS has released new solutions, such as SmartTeardown. With a high number of leads generated from...

  • Sales Executive

    2 weeks ago

    Orlando, United States Convergence Data Full time

    Description:Convergence Data Services (CDS) is a leading SAAS data services firm that services parts data for PLM systems and product data for PIM/MDM systems. In addition to its existing Design For Retrieval™ (DFR) platform and data services capabilities, CDS has released new solutions, such as SmartTeardown. With a high number of leads generated from...

  • Sales Executive

    2 weeks ago

    Orlando, United States Convergence Data Full time

    Description:Convergence Data Services (CDS) is a leading SAAS data services firm that services parts data for PLM systems and product data for PIM/MDM systems. In addition to its existing Design For Retrieval™ (DFR) platform and data services capabilities, CDS has released new solutions, such as SmartTeardown. With a high number of leads generated from...

  • Sales Executive

    2 weeks ago

    Orlando, United States Convergence Data Full time

    Description:Convergence Data Services (CDS) is a leading SAAS data services firm that services parts data for PLM systems and product data for PIM/MDM systems. In addition to its existing Design For Retrieval™ (DFR) platform and data services capabilities, CDS has released new solutions, such as SmartTeardown. With a high number of leads generated from...

  • Marketing Executive International

    4 weeks ago

    Orlando, United States Hilton Grand Vacations Full time

    At Hilton Grand Vacations our goal is to make someone’s day, every day. We work in an exciting and energetic environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Discover the happiness of delivering lasting memories and showing our guests how grand life can be. Our...

  • Sales Executive

    1 week ago

    Orlando, United States Bluegreen Vacations Full time

    Front Line Sales Executive At Bluegreen Vacations as a Front-Line Sales Representativeat The Fountains Resort Orlando you have an opportunity to meet face to face with guests who are seeking a better way to travel by: Offering a portfolio of amazing vacation locations. Providing excellent customer service. Following Bluegreen's industry leading sales...

  • Marketing Executive International

    4 weeks ago

    Orlando, United States Hilton Grand Vacations Full time

    At Hilton Grand Vacations our goal is to make someone's day, every day. We work in an exciting and energetic environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Discover the happiness of delivering lasting memories and showing our guests how grand life can be.Our...

  • Sales Executive

    4 weeks ago

    Orlando, United States Trafiqa Full time

    Job DescriptionJob DescriptionTrafiqa is a fast-growing technology company revolutionizing the transportation industry. We are seeking an experienced Sales Executive to join our dynamic team. As a Sales Executive, you will play a crucial role in driving our business growth by identifying new business opportunities, building strong relationships with clients,...

  • Sales Executive

    3 weeks ago

    Orlando, United States Trafiqa Full time

    Job DescriptionJob DescriptionTrafiqa is a fast-growing technology company revolutionizing the transportation industry. We are seeking an experienced Sales Executive to join our dynamic team. As a Sales Executive, you will play a crucial role in driving our business growth by identifying new business opportunities, building strong relationships with clients,...