Account Executive, Enterprise Direct Sales

2 weeks ago

Berlin, United States Comcast Full time

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for providing strategic account management and financial sales leadership for an assigned portfolio of existing, strategic mid-market customers; assigned portfolio is considered strategic based on revenue billed and monthly revenue. Generate new business within an assigned group of leads and opportunities. Develop and manage overall account strategies for specific named account customers, with a focus on incremental revenue growth opportunities and retention of embedded base services. Reduction of churn and/or write-downs as a result of overall customer relationship management and customer satisfaction. Conduct quarterly business reviews (QRB) with key customers. Deliver annual customer revenue and retention objectives on a consistent basis, to meet and exceed the end to end experience expectations of these enterprise customers.

Job Description

Core Responsibilities

  • Manage the cultivation, execution, and delivery of sales and services to local and regional accounts in the Enterprise and mid-market segment.
  • Meet or exceed monthly sales quota through identification and closing of incremental sales and revenue opportunities.
  • Generate and close sales and revenue opportunities with new customers as assigned through leads and opportunities.
  • Proactively and consistently engage customers to understand the changing business needs of their set of customer accounts to identify upselling/cross selling and new product revenue growth opportunities.
  • Prepare and conduct regular bill reviews with all customers; prepare and conduct quarterly business reviews (QBR) with key customers.
  • Renew customer contracts to protect and grow existing revenue streams.
  • Maintain excellent knowledge of Company's products/services, pricing practices, and selling skills to effectively ensure positioning and alignment of Company Business Services with assigned accounts.
  • Initiate and deliver proposed solutions to meet the needs of the assigned customers as it relates to Advanced Voice, Metro Ethernet, ActiveCore, SD-WAN, Manager Router and other Business Class products, as appropriate.
  • Monitor customer usage and performance of all connected products and services to proactively identify vulnerabilities, opportunities, and discuss with customer to maintain customer satisfaction.
  • Serve as the primary escalation point for any customer issues that arise; proactively coordinate efforts with other internal teams and groups to ensure effective resolution.
  • Collaborate with Sales, Finance, and Operations leadership to develop specific account management plans to meet assigned accounts needs and an overall strategy to optimize sales and retention opportunities.
  • Develop, maintain, and lead cross-functional relationships with support groups including Construction, Project Management, Installation, to ensure all sales move through install and to connect in a timely manner. Escalate any issues and concerns to make sure projects remain on-track. Develop a plan for any projects that are delayed.
  • Position and sell Company Business Class services across multiple organizational levels including but not limited to C-level and Executive level personnel.
  • Manage existing revenue, sales opportunities, quota, funnels and forecasts consistent with Region, Division, and Corporate sales, service, and operational goals and objectives.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.


Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.


Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.


Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Customer Relationships; Account Management; Revenue Growth; Business; Customer Satisfaction; Deal Closing

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years +, 5-7 Years, 2-5 Years, 0-2 Years, 15 Years +, 7-10 Years

by Jobble

  • Account Manager 3, Enterprise Direct Sales

    4 weeks ago

    Berlin, United States Comcast Corporation Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...

  • Account Manager 3, Enterprise Direct Sales

    2 months ago

    Berlin, United States Comcast Corporation Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...

  • Account Manager 3, Enterprise Direct Sales

    3 weeks ago

    Berlin, United States Comcast Corporation Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...

  • Account Manager 3, Enterprise Direct Sales

    4 weeks ago

    Berlin, United States SimplyApply Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...

  • Account Manager 3, Enterprise Direct Sales

    4 weeks ago

    Berlin, United States Comcast Corporation Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...

  • Account Manager 3, Enterprise Direct Sales

    1 month ago

    Berlin, CT, United States Comcast Corporation Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...

  • Account Manager 3, Enterprise Direct Sales

    4 weeks ago

    Berlin, CT, United States Comcast Corporation Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...

  • Senior Enterprise Sales Director

    1 month ago

    New Berlin, Wisconsin, United States Comcast Corporation Full time

    Account Management and Sales Leadership RoleWe are seeking a seasoned sales professional to lead our enterprise account management efforts. As a key member of our team, you will be responsible for developing and executing strategies to drive revenue growth and customer satisfaction.About the Job:This role is ideal for an experienced sales leader who has a...

  • Enterprise Sales Strategist

    7 days ago

    New Berlin, Wisconsin, United States Ontech Talent Full time

    **Job Title:** Enterprise Sales Strategist**Estimated Salary Range:** $100,000 - $150,000 per yearWe are seeking an experienced Enterprise Sales Strategist to lead our sales team and drive business growth. The ideal candidate will possess a strong background in outside sales, business development, and account management, with a proven ability to analyze...

  • Account Executive 3, Enterprise Direct Sales

    2 months ago

    Berlin, CT, United States Comcast Corporation Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...

  • Enterprise Sales Representative

    4 weeks ago

    New Berlin, Wisconsin, United States Comcast Full time

    Comcast, a Fortune 50 leader, is driving innovation in the entertainment and online experience industries. As an Enterprise Sales Representative at Comcast, you will play a key role in creating career opportunities across various locations and disciplines.Job SummaryWe are seeking an experienced sales professional to lead the sales strategy of Comcast's High...

  • Executive Accounting Director

    1 week ago

    New Berlin, Wisconsin, United States ITU AbsorbTech Full time

    Job DescriptionAs the Executive Accounting Director, you will be responsible for managing all aspects of cash flow, ensuring accurate payment of multi-state sales & use tax, and maintaining corporate filing/registration compliance.You will also oversee credit and collection processes, manage day-to-day operational activities of accounting and information...

  • Executive Sales Director

    7 days ago

    New Berlin, Wisconsin, United States Ontech Talent Full time

    Job OverviewOntech Talent is seeking an experienced Executive Sales Director to lead our sales team and drive business growth. This role requires a strategic thinker who can effectively manage the sales process while fostering strong relationships with clients.We are offering a competitive salary of $120,000 - $180,000 per year, plus benefits. The ideal...

  • Sales and Customer Experience Specialist

    5 days ago

    New Berlin, Wisconsin, United States Cellular Sales Full time

    Job Description:As a Sales and Customer Experience Specialist, you will play a vital role in servicing customers' needs, making recommendations based on their specifications, and staying up-to-date on the latest technology products and services. This includes developing new consumer and business accounts, providing outstanding service during and after the...

  • Agreement Sales Manager

    3 weeks ago

    New Berlin, United States Konecranes Full time

    Job DescriptionJob DescriptionCompany DescriptionAt Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community...

  • Sales and Partnerships Executive

    7 days ago

    East Berlin, Pennsylvania, United States Pennwood Products Full time

    About the RoleThe Sales and Partnerships Executive will play a critical role in developing pricing and program details to meet the needs of customers and the goals of the Company. This position requires strong communication and problem-solving skills, as well as the ability to work effectively with internal teams.Responsibilities:Collaborate with sales...

  • Enterprise Sales Specialist

    4 weeks ago

    New Berlin, Wisconsin, United States Comcast Full time

    Comcast Business Services: Unlock Growth OpportunitiesWe are seeking an experienced Enterprise Sales Specialist to join our team at Comcast Business Services. As a key member of our sales team, you will be responsible for driving growth and revenue by selling our comprehensive suite of business solutions to mid-size and large businesses in designated...

  • Sales Territory Executive

    6 days ago

    New Berlin, Wisconsin, United States MRINetwork Jobs Full time

    About the JobWe are seeking an experienced Territory Manager to join our team at MRINetwork Jobs. As a key member of our sales team, you will be responsible for visiting assigned accounts within a 70-mile radius on a weekly, bi-weekly, and/or monthly basis, depending on the account's size and potential.The successful candidate will have excellent...

  • Sales Territory Executive

    1 week ago

    New Berlin, Wisconsin, United States Milwaukee Valve Co., LLC Full time

    Milwaukee Valve Co., LLC is a leading manufacturer of valves for various industries, including industrial, commercial, fire protection, marine, and dry bulk hauling. Our company was established in 1901 and has been serving customers with high-quality products and exceptional service ever since.The District Sales Manager role offers a unique opportunity to...

  • Sales Administrator

    4 weeks ago

    New Berlin, United States Beechwood Sales and Service Full time

    Beechwood Sales and Service is a family owned and operated beer distribution company located near Milwaukee, Wisconsin.  We represent the world’s best breweries including Anheuser-Busch, Diageo-Guinness, Sierra Nevada, New Glarus, and more.  We are proud of our high level of service and commitment to our employees, which has earned us several...